2,890 California Used Car Dealers

Very professional. - Markl

Very professional. No xx. Was a pleasure doing business with Platinum. If needed would definitely purchase another vehicle from them.

Best experience at a dealership ever! - Micheala

Best experience at a dealership ever! Easy and honest! No hassle pricing and great people to work with!

Yesterday, I brought my 2023 Q5 to Audi Pacific Service - Calbear92

Yesterday, I brought my 2023 Q5 to Audi Pacific Service since the power telescopic tilt button on the Q5 was not in its proper position- slightly depressed in and angled down so one could not lower the steering wheel. I only chose to go to Pacific since it was the closest dealer in the rain and they said getting a loaner “hasn’t been a problem.” [Background, car was at Audi Long Beach the day before for oil change, but I forgot about the steering column button issue]. Upon arrival to Pacific in Torrance, I was greeted and met Service Advisor, Jonathan. He seemed nice enough. Once I told him of the main issue- he went to physically inspect it and got the shop foreman to look at it to see if it was something easy to fix. [and another on-going MMI and Bluetooth issue that’s known across most Audi platforms.] He came back and said that it looks like “outside influence” and that’s not under warranty. It would cost $310. “If it was something easy to unbolt a screw, I would just do it for you, but you have to drop the entire steering column.” I declined. He also said that if your car was just at another dealer- you should go back to the selling dealer (not possible since in San Diego) or the most recent service dealer since you have a relationship with them on THIS car. This button is on the lower left side of the steering column and slightly recessed. One of the clips on the inside was not holding it in proper position, but the inuendo that “we” broke this is absurd. There’s no physical damage. This is the 1st time (and likely last) that this car has been brought to them- I had a terrible experience with a previous service writer several years ago on my eTron SUV where I asked for my keys back and would not return while he was still working there. I will appreciate Jonathan's frankness. He said that I should take the Q5 back to Long Beach or BH since I have had the car serviced there before and since I have an established relationship with them on THAT car- they had more leeway to offer “goodwill” and cover that issue. I was shocked that when he told me that the button was now inside the steering column since the foreman pushed it in while trying to assess. When I actually got into the vehicle- there was now an open hole in the lower steering column and a loose button. Since this was caused by the foreman and it was returned this way- this is not returning the vehicle in the same condition as it was brought it. Not taking responsibility since I declined their $310 charge. Not acceptable. What’s more outrageous- I took Jonathan’s advice and went back to my regular service advisor at Long Beach today. (Charles is awesome!). He not only greeted me when I pulled up- he already saw my note- personally took the vehicle straight into the service. In 15 minutes, the car was ready. Not even paperwork needed since it was a single Torx screw to remove the lower steering column plastic panel and put the power control button back into proper place. I even got a snack in their new comfortable, location. Moral: stick with Audi Long Beach for your Audi service needs.

Here in drive time they work with u to get a car all the - panchorodriguez0786

Here in drive time they work with u to get a car all the staff are nice and the staff name John and Victor thank u guys

Great dealer with fair prices of vehicles listed. - Kevin G

Great dealer with fair prices of vehicles listed. They are very helpful in explaining and maintaining the cars; the vehicles are kept clean when purchased. Great experience in general.

Fed was absolutely amazing. - Micah.means

Fed was absolutely amazing. He helped me get into a good car. He was really nice and helpful, answered all my questions.

A.J. Gordon was extremely professional, reliable, and - aleahwolinsky

A.J. Gordon was extremely professional, reliable, and trustworthy. Audi Riverside is very lucky to have him and everyone should ask for him. Thank you, A.j.!

I came in with my 2022 Hyundai Santa Fe and left with a - vr.87.eg.ory

I came in with my 2022 Hyundai Santa Fe and left with a 2025 Hyundai Tucson because of the very friendly and knowledgeable sales associate AJ. I bout the Santa Fe. Few years ago and I was given a great trade-in deal.

We closed the deal! - MVelasco

We closed the deal! Tamer made it happen and I ended up walking out with a brand new CRV Hybrid Sport Touring and did not have to compromise on the color. Thank you Tamer!!!

Fast and efficient. - matt.whitton2

Fast and efficient. The service writer listened to me as he was checking me in and kept me informed along the way. Jim “Z”, always on his game!

Excellent service as usual from your dealership. - Jeff Havelaar

Excellent service as usual from your dealership. I’m glad the recall for the fuel pump has been completed.

Ver straight forward and professional to deal with. - GCHERNY

Ver straight forward and professional to deal with. Very happy with the results of the service.

I called beforehand, and got a great vibe from Tom. - george

I called beforehand, and got a great vibe from Tom. I felt that he was a straight shooter who would make the process easy and wouldn't pull any of typical "car salesman" tricks.... and that's exactly what happened! I dealt with Kenny Poon at the dealership, and he was as easy to deal with as Tom. Was a simple process throughout without any nonsense (which was not the case at some other dealerships I've visited).

Westcoast Auto Sales exceeded my expectations! - j0hn.sauer

Westcoast Auto Sales exceeded my expectations! Their selection of vehicles was impressive, and the staff went above and beyond to guide me through the buying process. I'm so happy with my purchase

Ali was incredibly helpful and nice. - Bosarivera

Ali was incredibly helpful and nice. He was able to answer all our questions promptly. The entire team was helpful and responsive, and kid friendly. We had a great experience and would recommend to anyone we know

My sale person Mr. - Zohreh

My sale person Mr. Enzo Impagliazzo he was wonderful , professional and knowledgeable gave me the baest service i am very happy to meet him he found the best S 580 for me and i appreciate that alot defently for my future car i will go to him .

This is my third Santa Fe. - Dkobler

This is my third Santa Fe. Never have a bad experience at this dealership. Prompt, courteous, professional.

Exceptional service. - ANYA.KULIGINA

Exceptional service. Made everything super easy. Working with Jayson was seamless. fast to respond and made it easy communicating over text. It never thought buying a car from a dealer could be a pleasant experience and it was!

I believe that they were honest in their statements to - howardpitney

I believe that they were honest in their statements to us. They also did not pressure us into accepting anything

I am a returning customer and the customer service is - precision.prep

I am a returning customer and the customer service is great. I am willing to continue to buy my vehicles from Tustin Lexus.

Excellent service was provided. - Brookport18

Excellent service was provided. Miguel Perez was the gentlemen who asissted me in answering all my questions. But went above an a beyond to ensure I got in the right car that fitted my needs.

Purchase of new vehicle went very smoothly and sales - Coalcracker45

Purchase of new vehicle went very smoothly and sales person was very helpful and didn’t have to waste a lot of time in negotiating purchase price.

Everyone was helpful as they were with my purchase in - vootzie

Everyone was helpful as they were with my purchase in 2022, which is why I chose to drive to Fresno to purchase instead of going to Livermore

I was greeted at the door and my appointment was Quick, - VBRYN

I was greeted at the door and my appointment was Quick, Matt was friendly, helpful and knowledgeable.

West Covina Honda helped out with every step on our - Michael Gorbea

West Covina Honda helped out with every step on our purchase including full detail on vehicle couldn’t ask for more

I was pretty set on buying the car but not sure if - Bozena

I was pretty set on buying the car but not sure if Arcadia Rusnak will be the right place for me, I had so far experience only with West Covina location where I bought my previous MB. Hands down Arcadia is the place you want to get your MB and if you have ability to ask for Roberto please do. Because of Roberto, his polite, knowledgeable approach, patience and advice driven by genuine interest of trying to match the best vehicle to customer needs, I bought the car the same day I walked into this dealership. I felt like I was guided through the process without being pressured. And this was very refreshing. The rest of the team: finance person, IT who set up the MB app were also super helpful and personable. Overall A+ experience.

Great customer service very friendly and very good at - Paolabecerra1993

Great customer service very friendly and very good at communicating with clients! Christian is a great representative

Very happy with the service that was performed, and I - MICHAEL.J.PAVON

Very happy with the service that was performed, and I would recommend them to other friends and family.

Everyone that I interacted with were friendly and patient - R.MORIOKA

Everyone that I interacted with were friendly and patient with me as I went through my car buying decision. They were willing to negotiate and provided me with plenty of options to choose from.

Great car buying experience. - lisamsanchez2016

Great car buying experience. Saul Arroyo was a great sales person. Highly recommend buying from this place.