Mercedes-Benz of Arcadia

Great Customer service by Scott/Stacy @ Mercedes Benz Arcadia. The purchase transaction/financing was a good experience. I would recommend to friends/family. Arcadia. The purchase transaction/financing was a good experience. I would recommend to friends/family. More

Sales person are very patient and honest . Service is very good and very detailed. Best dealer in town Service is very good and very detailed. Best dealer in town More

I recently leased a EQB 350 from the Benz dealer in Arcadia, CA, and had the pleasure of working with Kevin Wang. Kevin was not only incredibly friendly and helpful but also very professional and exper Arcadia, CA, and had the pleasure of working with Kevin Wang. Kevin was not only incredibly friendly and helpful but also very professional and experienced. He was thoughtful throughout the entire process, ensuring everything went smoothly. He also secured a great deal for me. I'll definitely recommend him to friends and will be a return customer! More

Scott and Stacey were very easy to work with. Straight forward and knowledgeable. Finance manager, not so much. Straight forward and knowledgeable. Finance manager, not so much. More

Had an excellent experience at Mercedes of Arcadia. where I was able to purchase a pristine Porsche Cayenne S which was a trade-in and is a joy to drive. Received exceptional personal service from sales where I was able to purchase a pristine Porsche Cayenne S which was a trade-in and is a joy to drive. Received exceptional personal service from salespersons Stacey and Scott who made the transaction very easy and at a price which was haggle free and attractive. Kevin delivered the car which was nicely detailed to my home which was an hours drive away in a very professional manner. I have no hesitation in recommending this dealership and the aforementioned persons if you are seeking a top quality car and personal service. More

Just bought my GLC from Katrin! She went above and beyond to get me the model I want. From the first time we met she patiently showed us the cars and test drove with us. Since my mo She went above and beyond to get me the model I want. From the first time we met she patiently showed us the cars and test drove with us. Since my model was in transit and I needed to get a new car badly, she sourced it and made it happen for me! We stayed late to make sure it was detailed well and ready for me. Then she gave me quick tips on how to drive my new car. Look for Katrin if you’re ready to get your new car. I highly recommend her and Rusnak of Arcadia. Their finance guy, Ted even got me much better rates than what I was approved for. Truly Five Star Service! More

Have been a loyal customer for over 15 years and Rusnak sales and service associates have always delivered excellent service. Always a positive experience dealing with them. sales and service associates have always delivered excellent service. Always a positive experience dealing with them. More

Katrin Bassenger was very easy to work with. She listened carefully to our needs in search of the new vehicle... then gave us recommendations and options with explaining all the cons and pros of She listened carefully to our needs in search of the new vehicle... then gave us recommendations and options with explaining all the cons and pros of the vehicles. Overall a very pleasant, knowledgable, and thorough person to work with. This was a easy process! I will HIGHLY recommend her to my friends and relatives if they are in the market for Mercedes. I'm a very satisfied customer. More

Well it starts off with our salesperson Kathleen. This is the only way we would have purchased the car. She helped us pick the right car and hand held the process right to the end. Finance was great. This is the only way we would have purchased the car. She helped us pick the right car and hand held the process right to the end. Finance was great. More