Katrin Bassenger

Just bought my GLC from Katrin! She went above and beyond to get me the model I want. From the first time we met she patiently showed us the cars and test drove with us. Since my mo She went above and beyond to get me the model I want. From the first time we met she patiently showed us the cars and test drove with us. Since my model was in transit and I needed to get a new car badly, she sourced it and made it happen for me! We stayed late to make sure it was detailed well and ready for me. Then she gave me quick tips on how to drive my new car. Look for Katrin if you’re ready to get your new car. I highly recommend her and Rusnak of Arcadia. Their finance guy, Ted even got me much better rates than what I was approved for. Truly Five Star Service! More

Helpful 1

Report | Print

Katrin Bassenger was very easy to work with. She listened carefully to our needs in search of the new vehicle... then gave us recommendations and options with explaining all the cons and pros of She listened carefully to our needs in search of the new vehicle... then gave us recommendations and options with explaining all the cons and pros of the vehicles. Overall a very pleasant, knowledgable, and thorough person to work with. This was a easy process! I will HIGHLY recommend her to my friends and relatives if they are in the market for Mercedes. I'm a very satisfied customer. More

Helpful 1

Report | Print

Well it starts off with our salesperson Kathleen. This is the only way we would have purchased the car. She helped us pick the right car and hand held the process right to the end. Finance was great. This is the only way we would have purchased the car. She helped us pick the right car and hand held the process right to the end. Finance was great. More

Helpful 1

Report | Print

Very customer friendly and treated like royalty. Katrin Bessinger is very honest and professional and not pushing in the contrary she very patience and understanding. Love her attitude and kindness Katrin Bessinger is very honest and professional and not pushing in the contrary she very patience and understanding. Love her attitude and kindness. Would recommend her to anyone interested in an awesome and honest car buying process. She's simply the best. More

Helpful 2

Report | Print

Great service. ...The whole experience was quick , thorough and efficient! Love Rodney and Katrina! Happy Customer:) ...The whole experience was quick , thorough and efficient! Love Rodney and Katrina! Happy Customer:) More

Helpful 1

Report | Print

I loved the way Katrin treated me. She is a top noche sales Rep. she explained everything to me from beginning to the end. A professional who delivers. I recommend her if you are looki She is a top noche sales Rep. she explained everything to me from beginning to the end. A professional who delivers. I recommend her if you are looking to buy or lease a MBZ. More

Helpful 1

Report | Print

Thank you Katrin for great service You make our dreams come true Highly recommend to anyone who needs any help to look for Katrin. She is amazing come true Highly recommend to anyone who needs any help to look for Katrin. She is amazing More

Helpful 2

Report | Print

Thankyou so much to Katrin Bassenger for always taking care of my family in purchasing a car. Today I purchased my first Mercedes Car and I couldn’t have done with without Katrin and the rest of the Merce care of my family in purchasing a car. Today I purchased my first Mercedes Car and I couldn’t have done with without Katrin and the rest of the Mercedes Crew. Katrin was very knowledgeable of every detail in the car and made sure i chose the perfect one uniquely to me. Everyone was very welcoming and walked me through all the steps. I will definitely be coming back again to this dealership and recommend Katrin to take care of you. More

Helpful 1

Report | Print

Staff is really nice. Very helpful. I went to get my car serviced. I couldn't be happier with the service I received. While I was there Katrin showed me around to see Very helpful. I went to get my car serviced. I couldn't be happier with the service I received. While I was there Katrin showed me around to see the car's I felt no pressure of buying. Showed me all the features the new car's have. Love them all!! Katrin professionalism and knowledge were apparent. She took the time to help getting the perfect car. Katrin's attention to detail and commitment to excellence made the entire car buying process seamless and stress-free. Throughout the negotiation process, she worked diligently to secure a fair deal. Thanks to Kat expertise and dedication, we bought our car, confident in my purchase. If you're looking for a car salesman person who goes above and beyond to provide outstanding service, I highly recommend working with Katrin at Rusnik Mercedez-Benz. You won't be disappointed! Thank you, Kat for your exceptional assistance and for helping me and my daughter find car buying experience truly remarkable. More

Helpful 1

Report | Print

As always Katrin is my favorite sales woman to go to. She helped me pick out my first Mercedes car uniquely for me and walked me through every detail to make sure I made the right choice. Shes very knowl She helped me pick out my first Mercedes car uniquely for me and walked me through every detail to make sure I made the right choice. Shes very knowledgeable in her work and i absolutely recommend her for all things Mercedes. More

Helpful 1

Report | Print