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Rusnak BMW

Thousand Oaks, CA

4.8
974 Reviews

3645 Auto Mall Drive

Thousand Oaks, CA

91362

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Showing 974 reviews

November 14, 2026

Pat gave us excellent customer service. He made the whole process enjoyable and was courteous, professional and helpful in all aspects of our transaction. I enjoyed the whole experience. More

by wendyafletcher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Rodriguez, Phillip in finance
November 13, 2026

Outstanding customer service. They worked to find discounts and quickly processed paperwork. Kept us informed. More

by Lcapakers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kia, Belle Hormozi
Nov 14, 2026 -

Rusnak BMW responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 06, 2026

Lecoya provided the best service I ever had and this is my 4th 7 series More

by Prattj1388
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lecoya LeJeune
Nov 07, 2026 -

Rusnak BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.  Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com

November 02, 2026

Dealer was cooperative and responsive it helping me secure my BMW and in delivering it to my home in Corona Del Mar. More

by Robin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kia 5 stars
Nov 03, 2026 -

Rusnak BMW responded

Hello Robin, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out! Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com

October 26, 2026

I bought a used cpo vehicle from here and really enjoyed the experience. The only downside was that it was a long line to get to the financing person to get me processed. More

by amynbar
Recommend Dealer
Yes
Employees Worked With
Patrick
Nov 06, 2026 -

Rusnak BMW responded

Hi, thank you for your feedback! We're thrilled to hear you enjoyed your experience with us. We appreciate your patience during the financing process and are always looking for ways to improve. We hope you love your new vehicle and look forward to serving you again! Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com

October 26, 2026

Scott was very patient and helpful with me navigating a car decision. No pressure compared to other dealers I stopped at. His follow up helped me get the best car for me in my price range. Thank you to you More

by JordanPearson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Tarnol
Nov 06, 2026 -

Rusnak BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rusnak BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com

October 12, 2026

The entire experience was outstanding. This is my second experience with Rusnak BMW - both times were a pleasure with the sales, management, customer service and the genius staff. They all More

by ourbluegarden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Carroll, Leo Berry, Nancy Lazar, Scott Tarnol, Matt Guevara, Charles Ardissoni
Oct 23, 2026 -

Rusnak BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rusnak BMW! We are always more than happy to assist you if anything else comes up. Take care! Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com

September 17, 2026

I’ve bought several cars through Resnak And I’ve always appreciated the service and team support. More

by Lee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Latoya, Gabby Sierra
Sep 25, 2026 -

Rusnak BMW responded

Hi Lee, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day. Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com

September 15, 2026

Kianoush and Polo are the best team and Greta to work with. We love our new cars! More

by krbutler2017
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kianoush Khalifeh and Polo Lopez
Sep 25, 2026 -

Rusnak BMW responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

September 15, 2026

We had such a wonderful experience at RUSNAK BMW! Pat (Sales) and Polo (GM) were both incredibly friendly, welcoming, and helpful throughout the entire process. They made buying our beautiful new car More

by Vanessa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Rodriguez (internet client advisor), Leo Berry, Polo Lopez
Sep 25, 2026 -

Rusnak BMW responded

Hello Vanessa, thank you for your kind review; we are happy to pass along your comments to the team here at Rusnak BMW! Thanks again for the recommendation, and have an amazing day! Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com

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