John Benitez
John Benitez at Dirito Brothers Walnut Creek Volkswagen
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John Benitez

Volkswagen Specialist

Dirito Brothers Walnut Creek Volkswagen

2020 North Main Street
Walnut Creek, CA 94596

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4.9
164 Reviews

Industry Experience

14 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

4.9

164 Reviews

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164 Reviews of John Benitez

May 10, 2024

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Employee Rating

Awesome customer service Ed Miller took good care of us ! Gus great customer service as well glad we bought from here More

by TORI_ANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Augusto”Gus The Bus” Davila, Zack Tziolis , Ed Miller

May 10, 2024

Dirito Brothers Walnut Creek Volkswagen responded

It's splendid to hear you found the customer service at Dirito Brothers Walnut Creek Volkswagen up to mark. We aim for excellent assistance and it seems our team met that goal with your visit. Your business is much appreciated.

May 03, 2024

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Very happy with our purchase! This is the second car we have bought from John at Dirito Brothers. More

by MICKEORM
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
May 03, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your continued trust in our Dirito Brothers Walnut Creek Volkswagen team. It's great to hear you're pleased with your second purchase. Thank you for the support.

May 02, 2024

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It was fun to be there and to see everyone very profesional at The Diritos. More

by MWARDZUNIGA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Augusto”Gus The Bus” Davila

May 03, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your positive feedback about our professional team at Dirito Brothers Walnut Creek Volkswagen. Thank you for your remarks.

April 28, 2024

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Employee Rating

John was great. I really enjoyed him, however, Sterling, was not so great and did not make this a very smooth transaction. Complaining about a 3% fee when customer w More

by MAZ2FRESH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sterling Daniels

May 07, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for taking the time to share your feedback regarding your recent visit with Dirito Brothers Walnut Creek Volkswagen. We are glad to know our Sales Team provided you with a smooth transaction. If you would like to discuss your experience with the credit card fee in further detail, please do not hesitate to reach out to us. We appreciate your business!

April 25, 2024

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Great awesome service ! Nice group of people John, Gus Ed Miller I’m so happy I bought from these guys I will be referring everyone I know when looking for a car. More

by TORI_ANN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Augusto”Gus The Bus” Davila , Ed Miller

Apr 30, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We're glad that our team at Dirito Brothers Walnut Creek Volkswagen could assist in finding the right vehicle. Thank you for choosing us and referring others to our dealership.

April 21, 2024

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The entire staff at Dirito Brothers Walnut Creek are fabulous at customer service and car repair. They are efficient and all questions are answered. When they say your car will be ready at a specific More

by LINNAA47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We're glad you had a smooth experience with customer service and car repair at Dirito Brothers Walnut Creek Volkswagen. Appreciation for our efficiency and the state of our customer area keeps us motivated. We value your gratitude and support, thank you.

March 28, 2024

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After diving for 6 hours with a confirmed price that was negotiated before arriving we waited more than 3 hours before we saw the finance person. This was a cash deal. She seemed annoyed that it was a cash More

by FORARTSAKE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 02, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Hello, Your satisfaction means a lot to us here at Dirito Brothers Walnut Creek Volkswagen and I would like the chance to speak with you about the car-buying experience you had with our Sales Team while purchasing your vehicle. Feedback is always important to us, as we are always looking for ways to improve. If you could, please reach out to me at your earliest convenience to further discuss this matter. Thank you, Kyle Ritola General Manager (925)-934-8224 kyleritola@dirito.com

March 02, 2024

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Employee Rating

Today is March 1, 2024 Dorito Brothers Sold us a vehicle on 2/14/2024 that was parked in the show room with a broken backup camera. The person who drove the vehicle out of the showroom must have put the ve More

by bmrphillip
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Erin Scordelis Scripillit

February 07, 2024

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Employee Rating

Kevin in-service thing has been our service advisor for years. We have followed your service team from Concord, Lithia, the old location on N. Main St. to where you are today. When you get good service and More

by STONEROG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for staying loyal to Dirito Brothers Walnut Creek Volkswagen and our steadfast team, particularly in the service department. We're committed to providing solid vehicles and excellent service that promote happy motoring indeed! Your continued trust means a lot to us.

January 23, 2024

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Employee Rating

Information is open and transparent; Transaction is integrity and fair; Products and services are market competitive. More

by SOFIAESE777
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zack Tziolis

Jan 23, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate you noting the transparency and fairness at Dirito Brothers Walnut Creek Volkswagen. We are glad you found our products and services competitive. Thank you for your review!

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