John Benitez

John was very helpful when deciding on a car to purchase. He was helpful but not overly aggressive. Ron Dirito was also very helpful. Everyone at the dealership was a pleasure to deal with. He was helpful but not overly aggressive. Ron Dirito was also very helpful. Everyone at the dealership was a pleasure to deal with. More

by mark.bornholdt Verified Customer Verified Customer

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Always receive excellent and timely. service at Dirito Brothers in Walnit Creek. They are professional, provde excellent communication and customer service. Curtis was fantastic. service at Dirito Brothers in Walnit Creek. They are professional, provde excellent communication and customer service. Curtis was fantastic. More

by KRISTINASERRANO Verified Customer Verified Customer

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The overall experience with sales was excellent - easy to understand and great service. Finance (w/ Erin) was also a great experience, as she explained the pricing well. Two items for feedback: 1) The time understand and great service. Finance (w/ Erin) was also a great experience, as she explained the pricing well. Two items for feedback: 1) The time to wait between sales and finance was about 30-45m, and 2) I think sales should share the info about service options (and pricing) at the time of sales - not during financing. Seeing an extra $7-8K AFTER you are already invested in the sales downgraded the buying experience. More

by BRYAN Verified Customer Verified Customer

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Good people, they attended us well, they explained some doubts, they tried to help with the best interest, good service from all people and kindness doubts, they tried to help with the best interest, good service from all people and kindness More

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John and Gus were a great team to work with, purchased a used car very smooth process. Friendly, honest and great customer service! used car very smooth process. Friendly, honest and great customer service! More

by KRISTIN.V Verified Customer Verified Customer

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The staff are very friendly and attentive. I had a very pleasant experience with my car purchase. I had a very pleasant experience with my car purchase. More

by RANDALLEN1982 Verified Customer Verified Customer

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If you want to feel appreciated and treated like family, without the gimmicks, pressure tactics, or nonsense that many other dealerships push, you should visit Dirito Brothers Volkswagen. Their team is prof without the gimmicks, pressure tactics, or nonsense that many other dealerships push, you should visit Dirito Brothers Volkswagen. Their team is professional, straightforward, and focused on making the buying experience honest, comfortable, and stress-free. They take the time to treat customers with respect and genuinely care about building long-term relationships rather than just making a sale. More

by ivanisevic011 Verified Customer Verified Customer

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Good people and good service with the sales and servicing of my 2024 VW Jetta . of my 2024 VW Jetta . More

by daveeverly Verified Customer Verified Customer

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Excellent customer service, the vehicle purchased ws perfect fit formy needs. Staff very helpful and knowledgeable. Everything was perfect for my needs. perfect fit formy needs. Staff very helpful and knowledgeable. Everything was perfect for my needs. More

by Robert Steinbeck Verified Customer Verified Customer

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John was nothing but fantastic to work with. We called in advance to ask questions and he was great with his customer service even up to when we pulled up the car was ready, cleaned, fueled up We called in advance to ask questions and he was great with his customer service even up to when we pulled up the car was ready, cleaned, fueled up and topped with a bow! It far exceeded our expectations and will be back again for our next car! More

by CNADAM87 Verified Customer Verified Customer

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