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Tustin Lexus
Tustin, CA
2,263 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 2,263 reviews
June 30, 2026
Tustin Lexus did an amazing job attending me. Thank you to the entire staff at this dealership! You are super friendly and knowledgeable. I truly appreciate the customer service that you provided Thank you to the entire staff at this dealership! You are super friendly and knowledgeable. I truly appreciate the customer service that you provided. Once again, a million thanks to the entire Tustin Lexus team! Keep up the fabulous job! More
by Eagle2026
Employees Worked With
Savannah, Patrick, Costco Rep, and Edward Hwang.
June 30, 2026
Gil on the service team is great! He provided excellent and attentive service. He is a credit to Tustin Lexus! He provided excellent and attentive service. He is a credit to Tustin Lexus! More
by Franco
Employees Worked With
Other Employees :
Gil was stellar. He serviced my two issues with no problems at all. Give the man a raise!
June 29, 2026
Service Advisor Steven was absolutely the best. He made sure my vehicle was done in a timely manner and got my maintenance done at a great deal. I will be definitely coming back when it's due for s He made sure my vehicle was done in a timely manner and got my maintenance done at a great deal. I will be definitely coming back when it's due for service again. Thank you! More
by Maria Arceo
Employees Worked With
Steven Rivera
June 29, 2026
Service Advisor Steven was absolutely the best. He made sure my vehicle was done in a timely manner and got my maintenance done at a great deal. I will be definitely coming back when it’s due for s He made sure my vehicle was done in a timely manner and got my maintenance done at a great deal. I will be definitely coming back when it’s due for service again. Thank you! More
by Maria Arceo
Employees Worked With
Steven Rivera
June 27, 2026
I have been a long time customer of Tustin Lexus. My service advisor Rick Massucci makes all the difference going to that dealership for service appointments. He’s truthful and no pressure attitude. My service advisor Rick Massucci makes all the difference going to that dealership for service appointments. He’s truthful and no pressure attitude. I also was pleased with the follow up text with the service manager showing me my car and recommendations. Also, no pressure just recomdations. Made it so easy to approve the services. More
by Nancy
Employees Worked With
Rick massucci
June 26, 2026
The dealership is well maintained. Service waiting area was designed beautifully. Plenty of seating available for customers who are waiting for service to be completed. Service waiting area was designed beautifully. Plenty of seating available for customers who are waiting for service to be completed. More
by luckyladysings
Employees Worked With
Rick M.
