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Toyota Direct
Columbus, OH
1,394 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,394 reviews
September 23, 2024
Satisfied with the customer service. Karly wa courteous and explained what was needed to be done clearly. Karly wa courteous and explained what was needed to be done clearly. More
by bmmgaya
Verified CustomerEmployees Worked With
September 22, 2024
Toyota Direct was professional, knowledgeable and efficient. The team at Toyota Direct made my car buying experience a quick and easy process. efficient. The team at Toyota Direct made my car buying experience a quick and easy process. More
by serioussigma
September 22, 2024
Toyota direct helped me with my two vehicle purchases. The process was smooth and easy. The process was smooth and easy. More
by d244545
Employees Worked With
September 22, 2024
I was very pleased with the service and with Justin. I have dealt with Toyota Direct for many years and always received great service. I have dealt with Toyota Direct for many years and always received great service. More
by elvislover572003
Employees Worked With
September 22, 2024
My appointment was prompt, the work was to my satisfaction, and Cliff was very courteous and professional, satisfaction, and Cliff was very courteous and professional, More
by gere_63
Employees Worked With
September 22, 2024
I have never had an issue with this dealership. I have bought many cars and even my kids have bought vehicles from this dealership. I have bought many cars and even my kids have bought vehicles from this dealership. More
by slepore1329
Employees Worked With
September 22, 2024
Good inventory knowledgeable people . Nice finance rate. Car was clean and ready to go. Would return Nice finance rate. Car was clean and ready to go. Would return More
by kenbob730
September 22, 2024
Great customer service and exquisite care for my vehicle! Wait time wasn't bad either. Wait time wasn't bad either. More
by Ty52
Employees Worked With
September 21, 2024
I don't know who Thomas Wiley and Malek Abed are. My salesman's name was "Dee." My salesman's name was "Dee." More
by ohboy614
Employees Worked With
September 21, 2024
My wait time was the best I have ever had at any Toyota dealership I was pleasantly surprised Your waiting area was also nicer than the other dealership I service at Only suggestion I have is made add dealership I was pleasantly surprised Your waiting area was also nicer than the other dealership I service at Only suggestion I have is made add some round tables to the area I was wanting to do some work while waiting but I needed more space than a chair with a tray Thank you More
by njs5255
Employees Worked With
