Ricky Deppen
Ricky Deppen at Toyota Direct

Ricky Deppen

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.5
70 Reviews
4.5

70 Reviews

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70 Reviews of Ricky Deppen

April 16, 2026

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Employee Rating

Great service and I was impressed with the speed and time of completion. Excellent service. More

by tettehemmanuel32
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Recommend Dealer
Yes

April 10, 2026

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Toyota Direct has exceptional customer service. Thank you, Nick. The buying experience was above expections. More

by alicemariemikesell
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Recommend Dealer
Yes

April 08, 2026

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Fast, friendly, and precise service. Expectations were set, they were met, and I will continue to come back and recommend all my family friends come to see how it’s done the right way. More

by jjrodock
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Recommend Dealer
Yes

March 23, 2026

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Thank you for getting me in an out service got me done in an hour really appreciate the team More

by theresacumberlander22
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Yes

March 19, 2026

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Good and professional work done. Friendly and hospitable environment. Will always recommend toyota to family, friends and colleagues. More

by ericay10th
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Recommend Dealer
Yes

March 18, 2026

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We brought our 2013 Venza in for an oil change. We mention the loud startup noise. Jeremy immediately knew the symptom. Venza was fixed the first time due to his experience. The team is awesome to More

by aaronschimming
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Recommend Dealer
Yes

Other Employees Tagged: Jeremy Rodock , Jason from service department was 5 stars as well

March 10, 2026

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I had a wonderful 10k mile tune up! It was a very busy Saturday but the lobby was very comfortable with great seating options, plenty of drink options and hot popcorn! I made myself rig More

by mcatwell23
Recommend Dealer
Yes
Mar 13, 2026

Toyota Direct responded

Thank you for the feedback

March 09, 2026

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As always, Mr. Deppen was polite and professional with respect to my vehicle's service. The work performed was also excellent. More

by crinehart1
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Recommend Dealer
Yes

February 28, 2026

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Isatou was kind and knowledgeable. She was always rerurned my calls promptly. Thank you for a great experience! More

by meljen79
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Yes

February 27, 2026

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Great as usual. Thank you. Very professional. In and out in 3 to 4 hours More

by rdeppe202
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Recommend Dealer
Yes
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