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Clifford Williams

Overview Reviews (169) Inventory (233)

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Clifford Williams

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.6

169 Reviews

Overview Reviews (169) Inventory (233)

4.6

169 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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169 Reviews of Clifford Williams

October 25, 2026

Dealership Rating

Employee Rating

Lily is very good advisor and fix my car on time i thank full for eveyone full for eveyone More

by Sono.1231001

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Rodock, Joey Lyn Ronk, Mindy Hill, Isatou Jahateh, Caleb Meyer, John Marnell, Sean Toth, Kayna Wooten, Stephen Kotich

Oct 25, 2026 -

Toyota Direct responded

Thank you for choosing Toyota Direct, we appreciate your positive feedback!

October 23, 2026

Dealership Rating

Employee Rating

it was nice polite. He was friendly know how to talk to Customer. It was wonderful. I’ll give him 10/10. He was friendly know how to talk to Customer. It was wonderful. I’ll give him 10/10. More

by cup3aminata

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rufus Alexander, Erika Almanza, Maggie Arnold, Justin Cottone, Jim Elgin, Karly Bowers, Casey Canfora, Derek Cox, Ricky Deppen

Oct 23, 2026 -

Toyota Direct responded

We’re glad to know you had a wonderful experience with our team at Toyota Direct. Thank you for your business and for sharing your feedback!

October 21, 2026

Dealership Rating

Employee Rating

I like Toyota Direct my issues with my car were resolved I appreciate Cliff and all his assistance. I appreciate Cliff and all his assistance. More

by genngenn39

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 21, 2026 -

Toyota Direct responded

This is a fantastic review! Thanks from the entire team at Toyota Direct.

October 19, 2026

Dealership Rating

Employee Rating

Cliff was friendly and polite throughout the process. He was knowledgeable, and offered some service options based on my vehicle's service history, without being pushy. He provided great customer service He was knowledgeable, and offered some service options based on my vehicle's service history, without being pushy. He provided great customer service. More

by DavidRLarsen

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 19, 2026 -

Toyota Direct responded

David, we are thrilled to hear that Cliff provided such knowledgeable and courteous service at Toyota Direct. Thank you for your kind words!

October 15, 2026

Dealership Rating

Employee Rating

Long service time considering I had an appointment- 4 hours - oil change and set of tires installed- I know it takes time for new tires, balance, mounting and alignment- 4 hours seems extensive time when hours - oil change and set of tires installed- I know it takes time for new tires, balance, mounting and alignment- 4 hours seems extensive time when you are there waiting etc More

by dkrebs0630

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dan tire guy

Oct 15, 2026 -

Toyota Direct responded

Thank you for sharing your feedback. We appreciate your patience and apologize for the long wait. We will review this with our team so we can work on improving our efficiency. If you have any questions, please don't hesitate to contact us. Thank you, The Toyota Direct Service Team

September 29, 2026

Dealership Rating

Employee Rating

Had a great appointment and really enjoyed working with Clifford who was polite and extremely professional. Clifford who was polite and extremely professional. More

by trmcday

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 29, 2026 -

Toyota Direct responded

We're delighted to hear you had a great experience with Clifford at Toyota Direct. We appreciate your business and thank you for your feedback! See you again!

September 28, 2026

Dealership Rating

Employee Rating

Clifford is wonderful. He is very kind, knowledgeable and truly seems to make sure you are taken care of. He is very kind, knowledgeable and truly seems to make sure you are taken care of. More

by ilovemic

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 28, 2026 -

Toyota Direct responded

Thank you for the wonderful review of Clifford and our team! We hope to see you again at Toyota Direct. Safe travels!

September 26, 2026

Dealership Rating

Employee Rating

Great customer service and very friendly atmosphere. Cliff was able to help me use the service that accommodated my vehicle best. Cliff was able to help me use the service that accommodated my vehicle best. More

by iandixonou

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 26, 2026 -

Toyota Direct responded

We're pleased to hear that Cliff went above and beyond to assist you! Thanks for choosing Toyota Direct and we look forward to seeing you next time! Safe travels!

September 24, 2026

Dealership Rating

Employee Rating

Great service. Very friendly staff. Always receive a thorough explanation of work performed and suggestions for the future Very friendly staff. Always receive a thorough explanation of work performed and suggestions for the future More

by Jbartz

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 24, 2026 -

Toyota Direct responded

Thank you for sharing your review of Toyota Direct. We are happy to hear that you received knowledgeable and friendly service from our team and we hope to see you again! Safe travels!

September 12, 2026

Dealership Rating

Employee Rating

Always have had a good experience. I’ve dealt there since 1980. All the sales and maintenance people have been great. I’ve dealt there since 1980. All the sales and maintenance people have been great. More

by tlm4591

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 12, 2026 -

Toyota Direct responded

Thank you for your continued trust in our team since 1980! We appreciate your business and look forward to serving you for many more years to come! - The Toyota Direct Team

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