Isatou Jahateh
Isatou Jahateh at Toyota Direct

Isatou Jahateh

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.5
157 Reviews
4.5

157 Reviews

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157 Reviews of Isatou Jahateh

November 11, 2026

Dealership Rating
Employee Rating

Trustworthy and the associates are so welcoming. They are always pick their calls without delays More

by ztateh20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mindy Hill

Nov 11, 2026

Toyota Direct responded

Thank you for supporting Toyota Direct, we appreciate your business!

October 29, 2026

Dealership Rating
Employee Rating

Toyota has excellent leadership that values teamwork, respect, safety, and continuous improvement. The management team provides good guidance, encourages employees to do their best, and creates a positiv More

by bmamadoudioulde317
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 29, 2026

Toyota Direct responded

Thank you for your positive feedback about our leadership and teamwork! We appreciate your recognition of our commitment to quality. - Toyota Direct

October 25, 2026

Dealership Rating
Employee Rating

Lily is very good advisor and fix my car on time i thank full for eveyone More

by Sono.1231001
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 25, 2026

Toyota Direct responded

Thank you for choosing Toyota Direct, we appreciate your positive feedback!

October 16, 2026

Dealership Rating
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It was helpful caring and good services available at any time , reliable and easily reachable place More

by pantha.purna
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 16, 2026

Toyota Direct responded

Thank you for your confidence in Toyota Direct, and for your business. We are grateful to have you as a customer!

October 15, 2026

Dealership Rating
Employee Rating

Great reception and good communication and service Had direct me what exactly I need appreciate her a lot More

by oumy2004
Service Price Transparency
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Recommend Dealer
Yes
Oct 15, 2026

Toyota Direct responded

Thank you for the five-star review! We appreciate your support and hope to serve you again at Toyota Direct. Safe travels!

October 13, 2026

Dealership Rating
Employee Rating

Nice service experience. Isatou clearly explained the required services and procedures. I also appreciate the diagnosis that the airbag indicator issue was merely a minor gli More

by nnaik
Recommend Dealer
Yes
Oct 13, 2026

Toyota Direct responded

We appreciate your feedback! It's great to know Isatou provided clarity and support. Thank you for choosing Toyota Direct! Safe travels!

October 08, 2026

Dealership Rating
Employee Rating

I came in for an oil change and was not pressured into any additional services. I did get a list of recommended services from the technician. . More

by meremark
Service Time
Service Communication
Recommend Dealer
Yes
Oct 08, 2026

Toyota Direct responded

We're glad you had a hassle-free experience at Toyota Direct! We appreciate your business and we hope to see you again soon!

October 06, 2026

Dealership Rating
Employee Rating

Isatou is courteous professional and knowledgeable she handled my visit very professionally I have serviced my 4 runner there before and will continue to do so More

by neilpmcgowan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maggie Arnold

Oct 06, 2026

Toyota Direct responded

We're glad you enjoyed working with Isatou and the team! Thank you for choosing Toyota Direct and for sharing your support. See you next time!

October 01, 2026

Dealership Rating
Employee Rating

Efficient, thorough, fast, excellent waiting area and personable with great person to deal with at start and finish. More

by dunlopjohn1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 01, 2026

Toyota Direct responded

Thank you for sharing your fantastic feedback about our team! It means a lot to hear that you were truly impressed by our service and facilities. - Toyota Direct

September 29, 2026

Dealership Rating
Employee Rating

Very friendly and professional. Knowledgeable and shares concerns about your vehicle. Thank so much Isatou More

by bouchaibtali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2026

Toyota Direct responded

We're so glad to hear this about Isatou! Thank you for sharing your feedback about our team. We appreciate you choosing Toyota Direct!

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