Isatou Jahateh
Isatou Jahateh at Toyota Direct

Isatou Jahateh

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.5
124 Reviews
4.5

124 Reviews

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124 Reviews of Isatou Jahateh

May 03, 2026

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Employee Rating

Charged more than quoted for 60k Service! Found that very unacceptable And yiur dealership is only as good as it's service! More

by 2005birdman
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Recommend Dealer
Yes

April 27, 2026

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The team there was helpful, knowledgeable, and pretty quick with my service. I always leave Toyota Direct with a positive experience. More

by apwalley
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Recommend Dealer
Yes

April 27, 2026

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Lack of communication. Never answered phone. Incomplete work, they didn’t even put my car back together completely More

by chris_such
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Recommend Dealer
No

Other Employees Tagged: Tony

April 14, 2026

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Good service and better price ! Isatou was very nice and knowledgeable. Good customer services ! Always helpful, she make us feel like family More

by mustafamahamud.uma
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Recommend Dealer
Yes

April 14, 2026

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Great service at TD. I was assisted quickly, and the customer service lady was friendly, efficient, and very helpful. More

by senahohoabu
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Recommend Dealer
Yes

April 10, 2026

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Toyota Direct has exceptional customer service. Thank you, Nick. The buying experience was above expections. More

by alicemariemikesell
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Recommend Dealer
Yes

April 06, 2026

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Toyota Direct service and sales teams always do a great job. Never try to upsell, just give manufacturers recommendations and let you decide for yourself which services if any to perform. More

by bfinn76
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Recommend Dealer
Yes

March 15, 2026

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My service advisor was rude and unprofessional. The technician didn’t find any of my concerns. More

by kierabush70
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Recommend Dealer
No

March 09, 2026

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When i pulled up they was right there ti wait in me I really appreciate great customer service. And they were very fast on taking care of my oil change.. Thank you More

by toddandkembaj
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Recommend Dealer
Yes
Mar 13, 2026

Toyota Direct responded

Thank you for servicing with us.

February 28, 2026

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Employee Rating

Isatou was kind and knowledgeable. She was always rerurned my calls promptly. Thank you for a great experience! More

by meljen79
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Recommend Dealer
Yes
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