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Maggie Arnold

Overview Reviews (144) Inventory (104)

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Maggie Arnold

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.5

144 Reviews

Overview Reviews (144) Inventory (104)

4.5

144 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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144 Reviews of Maggie Arnold

August 23, 2026

Dealership Rating

Employee Rating

Toyota Direct is our go to dealer. We've bought a number of cars there and get the newer ones serviced there. Always treated well. Maggie was great in Chris Grossman's place! We've bought a number of cars there and get the newer ones serviced there. Always treated well. Maggie was great in Chris Grossman's place! More

by cmokma63

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 25, 2026 -

Toyota Direct responded

We're grateful for your continued trust and loyalty over the years at Toyota Direct. Thank you for sharing your feedback with Maggie and our team. See you next time!

August 11, 2026

Dealership Rating

Employee Rating

They took a good care of me when I just arrived, I felt good about it good about it More

by byankubashagayo

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 12, 2026 -

Toyota Direct responded

Thanks for the feedback! We're glad you felt accommodated by our team. As we continually work to provide 5-star experiences, I hope you'll reach out if there's anything we can do to improve your rating. All the best, Jemarc Marayag - Service Drive Manager - 614-476-1979

August 05, 2026

Dealership Rating

Employee Rating

Great service experience. Provided detailed information to make an informed decision for the needs of our vehicle. Professional service demeanor from all representatives. Provided detailed information to make an informed decision for the needs of our vehicle. Professional service demeanor from all representatives. More

by D

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 06, 2026 -

Toyota Direct responded

We are so grateful for your five-star review. Thank you for sharing your experience with our team at Toyota Direct!

August 05, 2026

Dealership Rating

Employee Rating

I always have a great experience when I am having my car serviced at Toyota Direct. People and the amenities are fantastic serviced at Toyota Direct. People and the amenities are fantastic More

by Purple

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mindy Hill, Isatou Jahateh, Caleb Meyer

Aug 06, 2026 -

Toyota Direct responded

We’re pleased to hear that you can consistently count on us for fantastic service, Purple! Thank you for your feedback and for choosing Toyota Direct.

August 03, 2026

Dealership Rating

Employee Rating

They took good care of me. I would like to say thank you so much I would like to say thank you so much More

by shugrifarah23

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rufus Alexander, Erika Almanza, Justin Cottone, Karly Bowers, Casey Canfora, Derek Cox

Aug 05, 2026 -

Toyota Direct responded

Farah, thanks so much for the 5-star review of Toyota Direct!

August 03, 2026

Dealership Rating

Employee Rating

Detailed Patient Informative Helpful Kind Clean Work with me regarding cost and what can wait until my next vidit Clean Work with me regarding cost and what can wait until my next vidit More

by williams7377

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 05, 2026 -

Toyota Direct responded

We’re glad our team could provide informative, patient, and helpful service here at Toyota Direct. We appreciate your feedback and support, and we look forward to serving you again. See you next time!

July 28, 2026

Dealership Rating

Employee Rating

The service appointment went very well. The area is clean and everyone was very friendly and welcoming. The area is clean and everyone was very friendly and welcoming. More

by shardayljohnson

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rufus Alexander, Erika Almanza, Justin Cottone, Jim Elgin, Chris Grossman, Karly Bowers, Casey Canfora, Derek Cox, Ricky Deppen

Jul 28, 2026 -

Toyota Direct responded

We're happy to hear everything was spotless and our team was welcoming at Toyota Direct. Your feedback is greatly appreciated!

July 27, 2026

Dealership Rating

Employee Rating

Maggie was courteous and professional while checking me in and then out-she was helpful also. Very comfortable large waiting area. in and then out-she was helpful also. Very comfortable large waiting area. More

by dlmason0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Recommend Dealer

Yes

Jul 27, 2026 -

Toyota Direct responded

We're pleased to hear that Maggie made your experience smooth and comfortable at Toyota Direct. Thank you for your kind words and for choosing us! Safe travels!

July 23, 2026

Dealership Rating

Employee Rating

Staff were courteous and prompt. Very comfortable waiting area. Kept me informed of cost and timing. Very comfortable waiting area. Kept me informed of cost and timing. More

by Bill

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jul 24, 2026 -

Toyota Direct responded

Thank you, Bill, for stopping by to leave Toyota Direct a wonderful review!

July 21, 2026

Dealership Rating

Employee Rating

Very good work good services very excellent for me I like Toyota 👍 very good thx like Toyota 👍 very good thx More

by natachajoseph747

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rufus Alexander, Erika Almanza, Justin Cottone, Jim Elgin, Chris Grossman, Karly Bowers, Casey Canfora, Derek Cox, Ricky Deppen

Jul 21, 2026 -

Toyota Direct responded

Thank you for stopping by to leave Toyota Direct a wonderful review!

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