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Erika Almanza
Erika Almanza at Toyota Direct

Erika Almanza

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.5
72 Reviews
4.5

72 Reviews

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72 Reviews of Erika Almanza

September 18, 2026

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Employee Rating

I said two and Doug along with Asa two the order writer and the mechanic that is super job and I highly recommend both Doug and Isa two thank you very much More

by bmart26
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Malek Abed, Ryan Belcher, Rufus Alexander, Maggie Arnold, Chris Grossman, Mindy Hill, Isatou Jahateh, Marie Gilman

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Sep 19, 2026

Toyota Direct responded

We're delighted to hear Doug, Asa, and the team provided excellent service at Toyota Direct! Thank you for the glowing recommendation and we look forward to serving you again.

September 18, 2026

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Employee Rating

Service was good however thermostat in the waiting area was 68 degrees, too cold. Ac should be at 72 degrees. More

by Jallbrig
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Maggie Arnold, Chris Grossman

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Sep 18, 2026

Toyota Direct responded

We appreciate your feedback about the temperature in our waiting area and thank you for choosing Toyota Direct! See you next time.

September 01, 2026

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I have bought Toyotas from 8 different dealers since 1981. Toyota Direct is the best dealership I've ever dealt with. More

by Robert McKee
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Islam Abed

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Sep 01, 2026

Toyota Direct responded

Thank you for your loyalty to the brand and for choosing Toyota Direct! We hope to see you again down the road. Safe travels!

August 21, 2026

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Employee Rating

She was very nice to me and my little daughter - gave her pen and paper to scribble and gave her lollipop as well. Greeted us with smile :) More

by AB
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Recommend Dealer
Yes
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Aug 25, 2026

Toyota Direct responded

Thank you for the kind review! We're glad to hear our team made you and your daughter feel welcome and comfortable at Toyota Direct. We hope to see you back again soon!

August 08, 2026

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Very organized process to get my car scheduled and serviced. The communication was great throughout the process! More

by profspeech
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Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 10, 2026

Toyota Direct responded

We're so glad to hear about your smooth experience at Toyota Direct! We look forward to assisting you in the future.

August 03, 2026

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Employee Rating

They took good care of me. I would like to say thank you so much More

by shugrifarah23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rufus Alexander, Maggie Arnold, Justin Cottone, Karly Bowers, Casey Canfora, Derek Cox

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Aug 05, 2026

Toyota Direct responded

Farah, thanks so much for the 5-star review of Toyota Direct!

July 28, 2026

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The service appointment went very well. The area is clean and everyone was very friendly and welcoming. More

by shardayljohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rufus Alexander, Maggie Arnold, Justin Cottone, Jim Elgin, Chris Grossman, Karly Bowers, Casey Canfora, Derek Cox, Ricky Deppen

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Jul 28, 2026

Toyota Direct responded

We're happy to hear everything was spotless and our team was welcoming at Toyota Direct. Your feedback is greatly appreciated!

July 21, 2026

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Employee Rating

Very good work good services very excellent for me I like Toyota 👍 very good thx More

by natachajoseph747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rufus Alexander, Maggie Arnold, Justin Cottone, Jim Elgin, Chris Grossman, Karly Bowers, Casey Canfora, Derek Cox, Ricky Deppen

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Jul 21, 2026

Toyota Direct responded

Thank you for stopping by to leave Toyota Direct a wonderful review!

July 09, 2026

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Employee Rating

Spot on everything went as planned in a timely manner was on my way in an goir More

by jduppy0
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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July 08, 2026

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Employee Rating

The dealership had a large, comfortable wedding area well equipped with refreshments. My service coordinator was knowledgeable about the dealership service area and their process, was very courteous and kind More

by peggymeyerlyons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I’m not sure of the associate’s name who worked with me but I think it was Erika.

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