Chris Grossman
Chris Grossman at Toyota Direct

Chris Grossman

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.7
171 Reviews
4.7

171 Reviews

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171 Reviews of Chris Grossman

September 27, 2026

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all of my trips to Toyota Direct have been very pleasant. I bought my van here and this where I bring it for serice More

by John
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Recommend Dealer
Yes

Other Employees Tagged: Schneider Lincifort

Sep 27, 2026

Toyota Direct responded

We're delighted to hear about your positive experiences with both our sales and service teams, John! Thank you for choosing Toyota Direct, and for sharing your support. Safe travels!

September 22, 2026

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Mt experience was very good with the service tech and the follow ups on what was needed to make the repair More

by christopher.seitz
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Recommend Dealer
Yes
Sep 22, 2026

Toyota Direct responded

Hi Christopher, we're pleased to hear you had such a good experience with our service team! Thank you for choosing Toyota Direct! We look forward to seeing you again down the road.

September 19, 2026

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I am just interested in my main contact - CG xx xx vv vv v v v More

by LCARYER
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Recommend Dealer
Yes
Sep 21, 2026

Toyota Direct responded

We couldn't ask for a better review of Toyota Direct. Thanks so much!

September 18, 2026

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I said two and Doug along with Asa two the order writer and the mechanic that is super job and I highly recommend both Doug and Isa two thank you very much More

by bmart26
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Recommend Dealer
Yes
Sep 19, 2026

Toyota Direct responded

We're delighted to hear Doug, Asa, and the team provided excellent service at Toyota Direct! Thank you for the glowing recommendation and we look forward to serving you again.

September 18, 2026

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I have been a customer of 25 years Chris has been my service advisor and consultant for all those years. Absolutely best to deal with my son brought his car in for service and Chris treated him like Gol More

by Jfhch
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Recommend Dealer
Yes
Sep 18, 2026

Toyota Direct responded

We're grateful for your loyalty and trust over the years! It's wonderful to hear Chris has been a reliable advisor for both you and your son. We truly appreciate your continued support. - Toyota Direct

September 18, 2026

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Service was good however thermostat in the waiting area was 68 degrees, too cold. Ac should be at 72 degrees. More

by Jallbrig
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Recommend Dealer
Yes

Other Employees Tagged: Erika Almanza, Maggie Arnold

Sep 18, 2026

Toyota Direct responded

We appreciate your feedback about the temperature in our waiting area and thank you for choosing Toyota Direct! See you next time.

September 15, 2026

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Chris Grossman was very helpful and knowledgeable about what needed to be done and very good to work with More

by Clay A
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Recommend Dealer
Yes
Sep 15, 2026

Toyota Direct responded

Clay, we're pleased to hear Chris provided helpful and knowledgeable service at Toyota Direct. We look forward to working with you in the future!

September 04, 2026

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Employee Rating

Maintenance sign still on. Car makes noise when I press the gas. He did not give inspections report More

by mohsinkhan993
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Recommend Dealer
No
Sep 09, 2026

Toyota Direct responded

We strive to provide five-star service and, if we missed that mark, I'm very sorry. I would like to see what I can do to help improve your experience. Please reach out to me when you have a moment. Thank you, Paul Sayre - Service Manager - 614-476-1979

August 29, 2026

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Chris Grossman has always given me great service. He is very professional and extremely helpful. He does an outstanding job. More

by RonaldSolar.osu
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Recommend Dealer
Yes
Aug 31, 2026

Toyota Direct responded

Ronald, thank you for sharing your excellent feedback about Chris! We hope to see you again at Toyota Direct.

August 06, 2026

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Toyota is a great dealership that you can buy any cars in a great place More

by ade774
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Recommend Dealer
Yes
Aug 07, 2026

Toyota Direct responded

Thank you for stopping by to leave Toyota Direct a wonderful review!

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