Chris Grossman
Chris Grossman at Toyota Direct

Chris Grossman

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.7
177 Reviews
4.7

177 Reviews

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177 Reviews of Chris Grossman

November 11, 2026

Dealership Rating
Employee Rating

My car always gets great service from Toyota Direct. I trust my Service Advisor, Chris Grossman to provide advice I can rely on regarding what my vehicle needs or doesn’t need. Thank you, Chris! More

by jjurkuta
Recommend Dealer
Yes
Nov 11, 2026

Toyota Direct responded

We are so glad that you have a great deal of trust in Chris and the team! We will pass along your thanks and we hope to see you again at Toyota Direct. Safe travels!

October 31, 2026

Dealership Rating
Employee Rating

We have worked with Chris on all our Toyota cars and trucks for almost 15 yrs. He is always so great to work with, explains things so well, and really knows the business. He recommends anything that nee More

by jeansucec
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Schneider in sales was also great when we met him last year

Oct 31, 2026

Toyota Direct responded

Jean, your continued trust and loyalty mean so much to us! We’ll share this with Chris and the team. Here's to many more years together! Thank you from all of us at Toyota Direct!

October 23, 2026

Dealership Rating
Employee Rating

Chris was great as always. The service was timely and I was happy with the length of time it took to get my van back. More

by rwils
Service Price Transparency
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Recommend Dealer
Yes
Oct 24, 2026

Toyota Direct responded

Thank you for your review! We hope to work with you again at Toyota Direct!

October 16, 2026

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Great service. Friendly people. Comfortable waiting areas. I bought my car new from Toyota Direct in 2013 and have always taken it there for service. More

by sdrutkow
Service Price Transparency
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Recommend Dealer
Yes
Oct 16, 2026

Toyota Direct responded

Thank you for your trust and loyalty over the years! We’re glad you feel comfortable with our team and our facilities. We’ll see you next time here at Toyota Direct!

October 15, 2026

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They are great I've been dealing with them in for at least 20 years More

by jbrendle
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Recommend Dealer
Yes
Oct 15, 2026

Toyota Direct responded

Thank you for choosing Toyota Direct, we appreciate your positive feedback!

September 30, 2026

Dealership Rating
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Chris was great to work with . Everyone that I spoke to I was very helpful More

by goebel.steve
Service Price Transparency
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Recommend Dealer
Yes
Sep 30, 2026

Toyota Direct responded

We are so grateful for your business at Toyota Direct, thank you very much!

September 27, 2026

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all of my trips to Toyota Direct have been very pleasant. I bought my van here and this where I bring it for serice More

by John
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Recommend Dealer
Yes

Other Employees Tagged: Schneider Lincifort

Sep 27, 2026

Toyota Direct responded

We're delighted to hear about your positive experiences with both our sales and service teams, John! Thank you for choosing Toyota Direct, and for sharing your support. Safe travels!

September 22, 2026

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Employee Rating

Mt experience was very good with the service tech and the follow ups on what was needed to make the repair More

by christopher.seitz
Service Price Transparency
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Recommend Dealer
Yes
Sep 22, 2026

Toyota Direct responded

Hi Christopher, we're pleased to hear you had such a good experience with our service team! Thank you for choosing Toyota Direct! We look forward to seeing you again down the road.

September 19, 2026

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I am just interested in my main contact - CG xx xx vv vv v v v More

by LCARYER
Service Price Transparency
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Recommend Dealer
Yes
Sep 21, 2026

Toyota Direct responded

We couldn't ask for a better review of Toyota Direct. Thanks so much!

September 18, 2026

Dealership Rating
Employee Rating

I said two and Doug along with Asa two the order writer and the mechanic that is super job and I highly recommend both Doug and Isa two thank you very much More

by bmart26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2026

Toyota Direct responded

We're delighted to hear Doug, Asa, and the team provided excellent service at Toyota Direct! Thank you for the glowing recommendation and we look forward to serving you again.

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