Chris Grossman
Chris Grossman at Toyota Direct

Chris Grossman

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.7
141 Reviews
4.7

141 Reviews

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141 Reviews of Chris Grossman

May 07, 2026

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Employee Rating

Chris Grossman is CONSISTENTLY OUTSTANDING and ALWAYS exceeds all expectations, and I will continue to come to Chris and his Green Team for all of my Toyota service needs. They are EXCELLENT. I highly re More

by JackMar
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Recommend Dealer
Yes

April 27, 2026

Dealership Rating
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Good tire service. But the tpms installation quote is too much. Dealer service needs to compare the outside price as well. More

by sureshshivam
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Recommend Dealer
No

April 25, 2026

Dealership Rating
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Excellent service, timely, courteous, friendly environment, relaxing, nice people at the front desk, and with great coffee and chocolate drink. More

by mdornoo
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Recommend Dealer
Yes

April 16, 2026

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Great service and I was impressed with the speed and time of completion. Excellent service. More

by tettehemmanuel32
Service Price Transparency
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Recommend Dealer
Yes

April 12, 2026

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After signing in with Chris, I went to the lounge to wait. Upon arriving, a nice lady was filling the popcorn machine etc. and asked if I would like something to drink. I said I would like black coffee, More

by rwils
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Recommend Dealer
Yes

March 23, 2026

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Thank you for getting me in an out service got me done in an hour really appreciate the team More

by theresacumberlander22
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Recommend Dealer
Yes

March 19, 2026

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Good and professional work done. Friendly and hospitable environment. Will always recommend toyota to family, friends and colleagues. More

by ericay10th
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Recommend Dealer
Yes

March 16, 2026

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Wait was longer than promised. I asked about the brakes- no real response. The service work is all in codes I don't understand. More

by 3rdgen82
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Recommend Dealer
Yes

Other Employees Tagged: Not sute ths is correct person

March 09, 2026

Dealership Rating
Employee Rating

Chis is always wonderful to work with. I did leave TD for a few years, but now I'm back and happy to have Chris taking care of my Camry. Thank you for getting me in and out quickly on a Sa More

by KimG
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Paul Sayre, Chris Grossman

Mar 13, 2026

Toyota Direct responded

Thank you and yes Mr Grossman is wonderful to work with. Been here over 30 years!

February 16, 2026

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Employee Rating

Been working with this dealership since 1988. With more convenient options in the area, I think this says it all. More

by heilman2227
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Recommend Dealer
Yes
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