Malek Abed
Malek Abed at Toyota Direct

Malek Abed

Management

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.7
137 Reviews

Dealership Experience

19 yrs, 3 mos

4.7

137 Reviews

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137 Reviews of Malek Abed

September 18, 2026

Dealership Rating
Employee Rating

I said two and Doug along with Asa two the order writer and the mechanic that is super job and I highly recommend both Doug and Isa two thank you very much More

by bmart26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2026

Toyota Direct responded

We're delighted to hear Doug, Asa, and the team provided excellent service at Toyota Direct! Thank you for the glowing recommendation and we look forward to serving you again.

September 13, 2026

Dealership Rating
Employee Rating

The communication was excellent, great people and easy to navigate process. All questions are answered More

by Shirin Abdullaeva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Snow

Sep 13, 2026

Toyota Direct responded

Shirin, feedback like this makes our day! We are thrilled that you had a seamless and informative experience with our team. Thank you for choosing Toyota Direct and for sharing your support!

September 10, 2026

Dealership Rating
Employee Rating

Always a great experience working with the team at Toyota Direct. We appreciate the straight forward honest approach, which makes for a stress free leasing process. More

by Liz Toure
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fadi Hamid

Sep 10, 2026

Toyota Direct responded

Liz, we're so glad to hear you had another great experience with our team at Toyota Direct. We appreciate your kind words and look forward to serving you again! Safe travels!

September 01, 2026

Dealership Rating
Employee Rating

Best dealer in Columbus, I always work with Fadi, he’s the best highly recommended. More

by Naser Abed Alhameed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 01, 2026

Toyota Direct responded

We are delighted to hear from you, Naser. Thank you for the great review of Toyota Direct!

August 22, 2026

Dealership Rating
Employee Rating

Time to service is a consistent issue. I SCHEDULED an oil change for 4:40 pm. It took two hours for them to complete the oil change! This was not a drive up service, but a scheduled appoin More

by tschiraldi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 24, 2026

Toyota Direct responded

We aim to provide efficient and timely service, so I apologize that your recent oil change took longer than expected. We would appreciate the chance to make this right with you and restore your faith in our dealership. Please give me a call if there's anything that we can do or discuss regarding this matter. - Paul Sayre - Service Manager - 614-476-1979

July 20, 2026

Dealership Rating
Employee Rating

My car is working great thank you for the good job than today I appreciate you More

by Step
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 21, 2026

Toyota Direct responded

Thank you for the excellent review of Toyota Direct, Step!

June 04, 2026

Dealership Rating
Employee Rating

Friendly and very knowledgeable. Would definitely do business again with Toyota West! The team was awesome!!! More

by sthusein
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Islam Abed

May 12, 2026

Dealership Rating
Employee Rating

Number one I good business company and Toyota is the best car to drive and good customer service More

by wardherenuuro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 11, 2026

Dealership Rating
Employee Rating

I don’t know who Derrick or Malek is, but Ashiqur is my salesperson. He’s amazing always on call, give me updates about everything; very understanding. Will always go back to see him if I’m looking for ano More

by savoeuthchheang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Belcher, Thomas Wiley, Ashiqur Rahman , Mindy from service department very nice, when I drop my car to get worked on.

April 11, 2026

Dealership Rating
Employee Rating

Columbus’s best dealership offers the best deals. I’ll definitely be coming back. Fadi Hamid was great. More

by Fhamid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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