Kyle Walden
Kyle Walden at Toyota Direct

Kyle Walden

Sales Manager

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.4
91 Reviews
4.4

91 Reviews

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91 Reviews of Kyle Walden

November 13, 2026

Dealership Rating
Employee Rating

This dealership has the worst service department ever. I would never go back; I’d rather travel 40 minutes from my home than return to this Toyota dealership, even though it’s only 8 minutes away. They ne More

by Vladimir
Service Price Transparency
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Service Time
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Recommend Dealer
No

November 03, 2026

Dealership Rating
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Great place to go and the staff and finance department was very knowledgeable and professional More

by william.slavin46
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Snow

Nov 04, 2026

Toyota Direct responded

Thanks a bunch, from the Toyota Direct Team!

October 30, 2026

Dealership Rating
Employee Rating

Always get good service, knowledgeable employees and patience! I've bought multiple cars from Fadi and Kyle is an outstanding manager. Makes car buying easy! More

by Melissa I
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Fadi Hamid

Oct 30, 2026

Toyota Direct responded

Hi Melissa, thank you for your continued trust and support! We're glad to have Fadi and Kyle on our team, and it's great to know they've made your car buying experiences easy and enjoyable. We look forward to seeing you again at Toyota Direct!

October 04, 2026

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Employee Rating

Brought my Highlander in and wanted my trunk looked at because it’s makes an awful noise and gets stuck. Now my Highlander is making new deep noise with my AC and the trunk never got fixed. I tried callin More

by christinvargo29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 08, 2026

Toyota Direct responded

I'm sorry to hear about the issues with your vehicle and the lack of response from my team. We definitely want to get these problems resolved, so please reach out to me directly. Thank you, Jemarc Marayag - Service Drive Manager - 614-476-1979

September 11, 2026

Dealership Rating
Employee Rating

Jeff was fantastic! He was helpful and there was no pressure at all. He was informative and let me drive my vehicle home to show my wife. Jeff and Dee (sales manager) ma More

by Loui Susi
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Sep 11, 2026

Toyota Direct responded

Loui, it's fantastic to hear you had a no-pressure, informative experience with Jeff and Dee. We’re genuinely grateful for your feedback, and thank you for choosing Toyota Direct. Enjoy your new car!

August 29, 2026

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Employee Rating

My dealer was very helpful, and the whole process was very smooth. I would come again. More

by clarkwu04
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Aug 31, 2026

Toyota Direct responded

Your kind review warms our hearts! Thank you from the Toyota Direct Team.

August 11, 2026

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Employee Rating

Very smooth transaction. Jeff is a great guy, knowledgeable and kind. Derrick was a pleasure on getting my transaction financed and complete. My only thing is I should have More

by Rick Burkhead
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kazee, Derrick Palm

Aug 12, 2026

Toyota Direct responded

Hi Rick, thank you for sharing your feedback about Jeff and Derrick; we'll pass along your kind words to them! We hear your concerns about the timing of the extended warranty discussion, and we’ll try to provide more space for future clients to consider their options. Thank you for choosing Toyota Direct, and we hope to welcome you back again down the road!

August 11, 2026

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Very smooth process Charles is a great salesman. Very transparent process and very trustworthy. Great experience More

by elvis046
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Charles Tejeda

Aug 12, 2026

Toyota Direct responded

We are thrilled to hear that your experience was so positive with Charles! Thank you for choosing Toyota Direct and for sharing your feedback. Safe travels!

August 05, 2026

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Employee Rating

Russell was so low pressure that I almost didn't believe he was a car salesman. He helped me test drive the cars I was interested in and gave me all of the information I needed to buy my car. He was availa More

by shdenk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Russell Doddroe

Aug 06, 2026

Toyota Direct responded

It's wonderful to hear that Russell made your experience so stress-free and informative here at Toyota Direct. Enjoy your new car, and safe travels ahead!

July 31, 2026

Dealership Rating
Employee Rating

Sr Carlos Tejada excelente asesor, desde que deseas iniciar la consulta te acompaña hasta la decision final independientemente la decision que logre. Recomiendo personalmente su servicio. More

by dobaronesa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Snow, Charles Tejeda

Aug 03, 2026

Toyota Direct responded

Gracias por sus amables palabras sobre Carlos y el equipo aquí en Toyota Direct. Fue un placer ayudarle y esperamos volver a trabajar juntos en el futuro.

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