Erika Almanza
Erika Almanza at Toyota Direct

Erika Almanza | Page 2

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.5
69 Reviews
4.5

69 Reviews

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69 Reviews of Erika Almanza

June 06, 2026

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Employee Rating

The service time was great and how the service was explained, and how my policy was reviewed to me. More

by emeliafekaa
Service Price Transparency
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Recommend Dealer
Yes

May 30, 2026

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Very friendly very professional turn my car in on a Monday and got it back Tuesday evening. More

by SVin377348
Recommend Dealer
Yes

April 16, 2026

Dealership Rating
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Great service and I was impressed with the speed and time of completion. Excellent service. More

by tettehemmanuel32
Service Price Transparency
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Recommend Dealer
Yes

April 03, 2026

Dealership Rating
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Service advisor, Jason, was able to fix non-functioning right front turn signal light which previous technicians failed to do. More

by MILES.K614
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maggie Arnold , Jason

March 26, 2026

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Employee Rating

Nice experience. Have a very nice service and customer care area. Great job giving me feedback on potential issues. More

by mboyce05
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Recommend Dealer
Yes

March 23, 2026

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Thank you for getting me in an out service got me done in an hour really appreciate the team More

by theresacumberlander22
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Recommend Dealer
Yes

March 19, 2026

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Good and professional work done. Friendly and hospitable environment. Will always recommend toyota to family, friends and colleagues. More

by ericay10th
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Recommend Dealer
Yes

March 10, 2026

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I had a wonderful 10k mile tune up! It was a very busy Saturday but the lobby was very comfortable with great seating options, plenty of drink options and hot popcorn! I made myself rig More

by mcatwell23
Recommend Dealer
Yes
Mar 13, 2026

Toyota Direct responded

Thank you for the feedback

February 28, 2026

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Employee Rating

Isatou was kind and knowledgeable. She was always rerurned my calls promptly. Thank you for a great experience! More

by meljen79
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Recommend Dealer
Yes

February 04, 2026

Dealership Rating
Employee Rating

Everything is always easy and convenient. The staff are all nice and customer service is great! More

by huntermi.taylor
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Clifford Williams

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