Review for New Smyrna Beach Chevy
I recently brought my - frank
Review for New Smyrna Beach Chevy
I recently brought my 2021 Chevy Suburban in for service and had an outstanding experience with your team. While I'll admit I wasn't thrilled about the $4,000 repair bill, the level of service I received from Joe and your service department made all the difference.
I've had less than stellar experiences here in the past, but it's clear you've made significant improvements with your staff and processes. Joe was professional, communicative, and made what could have been a frustrating situation much more manageable.
The changes you've implemented are noticeable and appreciated. This is now the kind of service experience that keeps customers coming back. Thank you for investing in your team and your service department.
Google Review:
New Smyrna Beach Chevy has clearly made some major improvements in their service department. After a less than great experience in the past, I was hesitant to return, but I'm glad I did.
Joe, my service advisor, provided phenomenal customer service on my 2021 Suburban. While a $4,000 repair is never fun, the professionalism and attention I received made the experience as positive as it could be. It's obvious they've brought in new staff and made real changes.
If you've had issues here in the past, give them another shot. The difference is night and day.
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