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John Lazor
280 Reviews
Dealership Experience
75 yrs, 9 mos
Specialties & Trainings
Mazda Product Specialist
280 Reviews
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280 Reviews of John Lazor
May 03, 2026
Too many games played. the $2000 dealer package is designed to make up for any "discount" given on the car selected. Additionally, I was prepared to pay cash for my car. the $2000 dealer package is designed to make up for any "discount" given on the car selected. Additionally, I was prepared to pay cash for my car. I was talked into financining in order to get another $1000 off. In reality, I was paying $7 a day in interest and I was asked not to pay off the car for 3 months so that the dealership could get a kickback to make up for the "discount." Finally, the car only came with one key, when I asked for the dealer to make sure it had 2 keys (since they did not disclose only one key anywhere" I was told I had to pay for one. Then, when the key was to be ready I was told that they had the wrong key. I never heard from the dealership again. I had to text twice, with no response, inquiring about the key. When I called I was told that the key would now cost $350 after being quoted $250. All of the above has left a very bad taste in my mouth. Responding to texts was nearly immediate before I purchased the car. After purchase, crickets. Positive note, I did not feel any pressure from the 2 sales guys I dealt with, John and Phil. Financing wasted over 2 hours of my day because the numbers were wrong and the whole deal seemed fishy to me. I did pay off the car in full before making a payment. Bottom line, with all of the add ons, a car that was 24,300 ended up costing $29k out the door. Never again. More
by jmfasi
Verified CustomerOther Employees Tagged: Phil Falzarano, Shawn Andrews
April 30, 2026
John Lazor was quick to respond, incredibly professional, and did a wonderful job explaining the features of our new Mazda! Highly recommend using him for your next vehicle purchase! and did a wonderful job explaining the features of our new Mazda! Highly recommend using him for your next vehicle purchase! More
by glidden.brian
April 15, 2026
Very helpful and accommodating I have a brand new cx 5 with many new features that we are all learning together. with many new features that we are all learning together. More
by genevannotti
Other Employees Tagged: Phil Falzarano
April 10, 2026
Excellent sales agent - our second car purchased with the assistance of John. Service department is first class with on time service and quality work. assistance of John. Service department is first class with on time service and quality work. More
by jmbilik9637
Other Employees Tagged: Roger Hess
April 10, 2026
John Lazor was excellent in handling the purchase of our 2023 Navigator. The dealership & staff provided quality service thro out the whole purchasing process. Very professional & courteous customer service 2023 Navigator. The dealership & staff provided quality service thro out the whole purchasing process. Very professional & courteous customer service. Thank you to all More
by jackrailranch
Other Employees Tagged: Anthony Rosado
March 16, 2026
Everyone I worked with was stellar - John Lazor, Jeremiah, Kwiloo, and Mark. I had a very positive, upbeat experience. I highly recommend John Lazor and Naples Mazda and my car is fantastic. Sup Jeremiah, Kwiloo, and Mark. I had a very positive, upbeat experience. I highly recommend John Lazor and Naples Mazda and my car is fantastic. Super happy! More
by JEAN
Other Employees Tagged: Jeremiah, Kwiloo, Mark and John Lazor and the receptionists - 5 star experience
March 12, 2026
John and Mazda took care of me from the beginning to end! I appreciated that they were serious the entire process and didn’t play the game that a lot of dealers like to play (starting off negotiations at a s I appreciated that they were serious the entire process and didn’t play the game that a lot of dealers like to play (starting off negotiations at a sky high number). John was so kind, he even had someone take me to grab lunch when my son was getting antsy! When Loo from Finance worked with me, he was personable, patient, and explained everything I was signing. My past experiences with sales in Naples Mazda have not been great so I am glad and satisfied that they have a strong team now that values customer service. More
by drestrepo94
Other Employees Tagged: Loo
March 09, 2026
Wonderful, experience as always! This is my third car purchased at Naples Mazda. Just wish the process was simpler, not so, time consuming. This is my third car purchased at Naples Mazda. Just wish the process was simpler, not so, time consuming. More
by peacefulbythesea
Other Employees Tagged: Phil Falzarano , Dustin Davis, Allen Fornalik, Marcos Gonzalez, Carolan Pallavicini
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