Phil Falzarano

Phill was awesome to work with very friendly and welcoming I would definitely recommend him welcoming I would definitely recommend him More

by sdalby07 Verified Customer Verified Customer

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Too many games played. the $2000 dealer package is designed to make up for any "discount" given on the car selected. Additionally, I was prepared to pay cash for my car. the $2000 dealer package is designed to make up for any "discount" given on the car selected. Additionally, I was prepared to pay cash for my car. I was talked into financining in order to get another $1000 off. In reality, I was paying $7 a day in interest and I was asked not to pay off the car for 3 months so that the dealership could get a kickback to make up for the "discount." Finally, the car only came with one key, when I asked for the dealer to make sure it had 2 keys (since they did not disclose only one key anywhere" I was told I had to pay for one. Then, when the key was to be ready I was told that they had the wrong key. I never heard from the dealership again. I had to text twice, with no response, inquiring about the key. When I called I was told that the key would now cost $350 after being quoted $250. All of the above has left a very bad taste in my mouth. Responding to texts was nearly immediate before I purchased the car. After purchase, crickets. Positive note, I did not feel any pressure from the 2 sales guys I dealt with, John and Phil. Financing wasted over 2 hours of my day because the numbers were wrong and the whole deal seemed fishy to me. I did pay off the car in full before making a payment. Bottom line, with all of the add ons, a car that was 24,300 ended up costing $29k out the door. Never again. More

by jmfasi Verified Customer Verified Customer

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Phil was great, bought many cars from him , will continue to buy from Naples Mazda to buy from Naples Mazda More

by dondellaporta Verified Customer Verified Customer

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Flew in and pick up the car last weekend. Dealer is easy to work with and the salesperson Phil F. And manager Bashar were phenomenal, make the entire car buying experience hassle less. Dealer is easy to work with and the salesperson Phil F. And manager Bashar were phenomenal, make the entire car buying experience hassle less. More

by elee Verified Customer Verified Customer

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I worked with Phil who is so helpful And knowledgeable. He is not pushy at all but wants to get you the best deal in the car you want. Tyler also helped to get me a great price for such a great car. He is not pushy at all but wants to get you the best deal in the car you want. Tyler also helped to get me a great price for such a great car. More

by CARRIECROSLEY Verified Customer Verified Customer

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Very helpful and accommodating I have a brand new cx 5 with many new features that we are all learning together. with many new features that we are all learning together. More

by genevannotti Verified Customer Verified Customer

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Previously, I posted a nice review and gave the whole staff good reviews. I changed it due to a bad follow-up experience. I know once I sign all the paperwork, the purchase is final. However, one of the staff good reviews. I changed it due to a bad follow-up experience. I know once I sign all the paperwork, the purchase is final. However, one of the dealership staff had contacted me and asked me to bring the van over so they could take a look at the lit engine on the dashboard. I bought the van today, and the engine light came on the next day, which seems to be so abnormal and displeasing. I do not know what they did to clear the light off. It came back on again after a few days, which means that they did not do anything to fix it. When buying a car at the dealership, I would encourage people to bring a mechanic with them to test everything, along with an OBD2 scanner. The scanner will help identify all hidden errors before making a buying decision. I spoke with three of the employees today, one of them said he was going to talk to his manager and would reach out to me. That is a lie. He never did. More

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We had a great experience with purchasing our used vehicle. Phil was knowledgeable and easy to work with. vehicle. Phil was knowledgeable and easy to work with. More

by timaylercpa Verified Customer Verified Customer

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Phil provided exceptional service throughout my entire vehicle purchasing experience. He was knowledgeable, patient, and truly attentive to my needs, making the process smooth and stress-free. He took the vehicle purchasing experience. He was knowledgeable, patient, and truly attentive to my needs, making the process smooth and stress-free. He took the time to answer all my questions and ensured I felt confident in my decision. Thanks to his professionalism and dedication, I was able to purchase my new vehicle with complete satisfaction. I am extremely happy with the service I received. Highly recommend working with Phil—truly a 5-star experience! More

by NROXY12109 Verified Customer Verified Customer

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Our sales representative was excellent (above and beyond). The financing person was great as well. Everyone was very nice. The insurance person was very annoying and the only true stressor of the day beyond). The financing person was great as well. Everyone was very nice. The insurance person was very annoying and the only true stressor of the day. More

by TMCOLE79 Verified Customer Verified Customer

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