Shawn Andrews

Great customers service and honest had great experience with my car than on tree hours with my car than on tree hours More

by CARINEACCIME32 Verified Customer Verified Customer

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I had only gone in for an oil change but Joan asked if would like to see any vehicles. I did let him know I was interested in a CX90 and I ended up buying one that same day. It was perfect timing being th would like to see any vehicles. I did let him know I was interested in a CX90 and I ended up buying one that same day. It was perfect timing being there and I’m so grateful for the service we were provided. More

by BRENDAGARCIA916 Verified Customer Verified Customer

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Kevin was outstanding. We will def be visiting him again for our next purchase. Thanks Kevin! We will def be visiting him again for our next purchase. Thanks Kevin! More

by masondavid.2008 Verified Customer Verified Customer

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Exceptional service. Unbeatable pricing. Amazing finance department. Everyone was kind and eager to help us however we needed. Unbeatable pricing. Amazing finance department. Everyone was kind and eager to help us however we needed. More

by tony_0913 Verified Customer Verified Customer

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I have never received better service at a car dealership than I did at Mazda of Naples. After a disappointing experience with Mercedes, where I often felt like a bother, this was a refreshing change. Buy than I did at Mazda of Naples. After a disappointing experience with Mercedes, where I often felt like a bother, this was a refreshing change. Buying a car can be stressful, especially when you’re focused on getting the best value. From start to finish, the process was seamless. Everything was transparent, and Crystal was exceptional. She took the time to understand my budget, helped me find a great deal, and provided genuine, thoughtful service every step of the way. It’s clear that this dealership’s culture starts at the top. Everyone I encountered was friendly, professional, and truly cared about the customer experience. I highly recommend Mazda of Naples, and Crystal in particular—she’s an absolute gem More

by pvn Verified Customer Verified Customer

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Dylan is fantastic, great communication always very upbeat and happy with a great attitude everytime and is always very competitive with his pricing I feel. John Lazor keeps selling me and my family Ma upbeat and happy with a great attitude everytime and is always very competitive with his pricing I feel. John Lazor keeps selling me and my family Mazda's so Dylan will keep helping me in service.. A real home town feel that's why WE LOVE NAPLES MAZDA !! Thank you John Lazor and Dylan Hoot... More

by Jeep guy 4 life Verified Customer Verified Customer

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Relatively responsive. I say relatively because they have not addressed the fact that the late model used car I purchased came with only one electronic key instead of the t I say relatively because they have not addressed the fact that the late model used car I purchased came with only one electronic key instead of the two normally supplied. More

by twechsler46 Verified Customer Verified Customer

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All the people in the dealership were excellent - from Fish and Shawn, our Sales and financial Advisors, to the Sales Manager and General Manager - all were customer service oriented and did an outstandin Fish and Shawn, our Sales and financial Advisors, to the Sales Manager and General Manager - all were customer service oriented and did an outstanding job. We will definitely refer others to this dealership! More

by Jeannie Verified Customer Verified Customer

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Naples Mazda is great! Phil in particular makes the experience of purchasing or leasing a car really simple. It no pressure, enjoyable and I feel supported. This is my seco Phil in particular makes the experience of purchasing or leasing a car really simple. It no pressure, enjoyable and I feel supported. This is my second Mazda with Phil and I’ll keep coming back! The rest of the team, Shawn in finance and Vinny are also amazing and add so much value. Yohanna was very helpful too. I am so happy with my CX90 More

by ANGIESTYLEMOXY Verified Customer Verified Customer

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Sales rep did a good job answering questions but the financial manager showed zero empathy in the customer, he was not clear since the very beginning of the business and he did not offer any alternative financial manager showed zero empathy in the customer, he was not clear since the very beginning of the business and he did not offer any alternatives during the, negotiation process. I had to pay 4K more of I had planned just because of this. May be he is Familiar dealing with very rich people, something that he mentioned several times. Tried to sell an extended warranty even when the car still in warranty. He showed upset during the whole documentation signing process.I would not recommend Napples Mazda only because this. More

by cllanos1 Verified Customer Verified Customer

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