Shawn Andrews

Naples Mazda is great! Phil in particular makes the experience of purchasing or leasing a car really simple. It no pressure, enjoyable and I feel supported. This is my seco Phil in particular makes the experience of purchasing or leasing a car really simple. It no pressure, enjoyable and I feel supported. This is my second Mazda with Phil and I’ll keep coming back! The rest of the team, Shawn in finance and Vinny are also amazing and add so much value. Yohanna was very helpful too. I am so happy with my CX90 More

by ANGIESTYLEMOXY Verified Customer Verified Customer

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Sales rep did a good job answering questions but the financial manager showed zero empathy in the customer, he was not clear since the very beginning of the business and he did not offer any alternative financial manager showed zero empathy in the customer, he was not clear since the very beginning of the business and he did not offer any alternatives during the, negotiation process. I had to pay 4K more of I had planned just because of this. May be he is Familiar dealing with very rich people, something that he mentioned several times. Tried to sell an extended warranty even when the car still in warranty. He showed upset during the whole documentation signing process.I would not recommend Napples Mazda only because this. More

by cllanos1 Verified Customer Verified Customer

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Great customer service, these are are true example of great costumer service. I would recommend this dealer to anyone who wants a great deal and an honest dealer great costumer service. I would recommend this dealer to anyone who wants a great deal and an honest dealer More

by PAULMILLER1653 Verified Customer Verified Customer

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Had a great experience with buying our new vehicle. Fantastic time throughout the buying process. Would highly recommend the dealership to anyone in the market for a new or used vehicle Fantastic time throughout the buying process. Would highly recommend the dealership to anyone in the market for a new or used vehicle More

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Wasted my time and never got the car signed paperwork for 3 hours with no car one week later 3 hours with no car one week later More

by DENISESAINTIL Verified Customer Verified Customer

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Too many games played. the $2000 dealer package is designed to make up for any "discount" given on the car selected. Additionally, I was prepared to pay cash for my car. the $2000 dealer package is designed to make up for any "discount" given on the car selected. Additionally, I was prepared to pay cash for my car. I was talked into financining in order to get another $1000 off. In reality, I was paying $7 a day in interest and I was asked not to pay off the car for 3 months so that the dealership could get a kickback to make up for the "discount." Finally, the car only came with one key, when I asked for the dealer to make sure it had 2 keys (since they did not disclose only one key anywhere" I was told I had to pay for one. Then, when the key was to be ready I was told that they had the wrong key. I never heard from the dealership again. I had to text twice, with no response, inquiring about the key. When I called I was told that the key would now cost $350 after being quoted $250. All of the above has left a very bad taste in my mouth. Responding to texts was nearly immediate before I purchased the car. After purchase, crickets. Positive note, I did not feel any pressure from the 2 sales guys I dealt with, John and Phil. Financing wasted over 2 hours of my day because the numbers were wrong and the whole deal seemed fishy to me. I did pay off the car in full before making a payment. Bottom line, with all of the add ons, a car that was 24,300 ended up costing $29k out the door. Never again. More

by jmfasi Verified Customer Verified Customer

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I don't have enough words to express my gratitude to Sam (Fish), Loo, Bishar and everyone who played a role in getting into my brand new Mazda CX-30! The attention to detail, patience and willingness to go (Fish), Loo, Bishar and everyone who played a role in getting into my brand new Mazda CX-30! The attention to detail, patience and willingness to go the extra mile to help me left a mark. I am beyond grateful! More

by DANA Verified Customer Verified Customer

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Fish was great. Buying a car is an exhausting and stressful experience and he was transparent, professional and polite throughout the process. Buying a car is an exhausting and stressful experience and he was transparent, professional and polite throughout the process. More

by gabe21 Verified Customer Verified Customer

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everyone was so polite and friendly. the negations were fair and I felt really happy with my purchase the negations were fair and I felt really happy with my purchase More

by rebasully1 Verified Customer Verified Customer

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I worked with Phil who is so helpful And knowledgeable. He is not pushy at all but wants to get you the best deal in the car you want. Tyler also helped to get me a great price for such a great car. He is not pushy at all but wants to get you the best deal in the car you want. Tyler also helped to get me a great price for such a great car. More

by CARRIECROSLEY Verified Customer Verified Customer

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