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Universal Hyundai
Orlando, FL
4,001 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,001 reviews
May 18, 2024
I was deceived by this dealership, I thought that I was paying 20,000.00 for my car and was charged nearly 3,000.00 more! They also deceived me on the trade in value of my old car! Remember this, after 3 d paying 20,000.00 for my car and was charged nearly 3,000.00 more! They also deceived me on the trade in value of my old car! Remember this, after 3 days there is nothing you can do! More
by kenrusty
Helpful May 16, 2024
Once again, I had a great experience. Everyone was wonderful. Professional and friendly. Recommended to everyone. Everyone was wonderful. Professional and friendly. Recommended to everyone. More
by Vic
Verified CustomerEmployees Worked With
Other Employees :
Bill from Finance
May 13, 2024
Excellent service, they exceeded my expectations. Offer multiple vehicule options always focused in our needs. Offer multiple vehicule options always focused in our needs. More
by Carlos
May 13, 2024
Best car buying experience I have ever had. The staff was very friendly and knowledgeable, we were in and out in remarkable time. It took us longer to switch our stuff from old car to new car t The staff was very friendly and knowledgeable, we were in and out in remarkable time. It took us longer to switch our stuff from old car to new car than it did to complete all our paperwork. Raul and Hector treated us like family. Simo made us a great deal. More
by MAIRP
May 11, 2024
The most important thing for a new buyer is get the car you want in good deal ; this dealer working hard to give you the best deal they can and you leaving the dealer very satisfied; and the car you always you want in good deal ; this dealer working hard to give you the best deal they can and you leaving the dealer very satisfied; and the car you always wanted.so if you are looking for any Hyunday car this is the feeler to choose More
by Ricky Hernandez
May 11, 2024
The dealer is very good, the employees are very attentive and friendly. They explain to you so that you have no doubts when making the purchase and friendly. They explain to you so that you have no doubts when making the purchase More
by Raul
Employees Worked With
Daniel mendez
May 09, 2024
Omar Quintana was the biggest help for me during my purchase, wouldn't have been the same without him. purchase, wouldn't have been the same without him. More
by DanielR
Employees Worked With
Other Employees :
Omar Quintana
May 07, 2024
Excellent and timely service did not have to ask about vehicle and everything was explain bed vehicle and everything was explain bed More
by ANGELO.CHIARELLI08
May 04, 2024
This is the first time I have been to a dealership and was able to test-drive, negotiate, and sign a deal in under 2 hours. The dealership was clean, and everyone moved with a purpose! Everyone was extrem was able to test-drive, negotiate, and sign a deal in under 2 hours. The dealership was clean, and everyone moved with a purpose! Everyone was extremely helpful and I will be returning in the future. More
by Aaliyah Ritchie
May 04, 2024
La atención fue excelente. Más que un vendedor, se mostró como un asesor ofreciendo las mejores oportunidades o condiciones para nosotros. Más que un vendedor, se mostró como un asesor ofreciendo las mejores oportunidades o condiciones para nosotros. More
by HeileyDaniella
Employees Worked With
Carlos Maldonado
