Gettel Nissan

they are fast attentive courteous and always nice as can be pricing is a bit steep but you get what you pay for be pricing is a bit steep but you get what you pay for More

Very nice staff. But the Gettel advantage that they say you HAVE to buy for $2999 on top of what the car is priced at is miss leading and horrible that it's not an op But the Gettel advantage that they say you HAVE to buy for $2999 on top of what the car is priced at is miss leading and horrible that it's not an option you can choose to have or not. More

Long Wait for Scheduled Oil Change Appointment - I drive over 45 minutes to get to this dealership as I have been using them for a few years now. I scheduled my appointment for first appointment of th drive over 45 minutes to get to this dealership as I have been using them for a few years now. I scheduled my appointment for first appointment of the day and when I got there i was told there would be a 3 hour wait. I expressed my surprise and disappointment as I was a 'first in the morning scheduled appointment'. Service advisor said they only had two service guys to do the worked and they were over-booked with appointments. She did offer me an Uber to get me home and then pick me up once service was done. I declined the Uber as I mentioned I would be in a car for close to 2 hours round-trip if I did this and it would best if I just wait. I waited two and a half hours to get my car back for a basic oil change. I got no updates during my wait - the text I got from the service advisor never showed an update during the entire wait. Always show - Awaiting Service. Not happy with this last experience and may be taking my Nissan(s) to another dealership for future maintenance. More

We traveled a long way to get a great deal. We worked JJ pretty hard but he was up to the task and did an exceptional job. The entire buying process was kept cordial and respectful and that's We worked JJ pretty hard but he was up to the task and did an exceptional job. The entire buying process was kept cordial and respectful and that's something we value highly. More

Hector was pleasant as a person but I did not feel comfortable with his attitude- he felt to be a disingenuous person and he did not give good advice. I was intending to get an oil change at 5500 mile comfortable with his attitude- he felt to be a disingenuous person and he did not give good advice. I was intending to get an oil change at 5500 miles even though my 2023 vehicle takes full synthetic oil…he insisted I can and should wait 10000 miles to do so. I expressed that I want to do what Nissan recommends as a manufacturer and to abide by my warranty requirements. I was uneasy about it but ended up not doing the oil change and researched it later on my own only to find out 7500 miles is the requirement (same as I expressed to him to be my knowing of what is recommended/required). A female service salesperson walked me to my vehicle after (I still did a tire rotation) and she gently told me that I was correct in 7500 miles being what Nissan’s guidelines are. (I appreciated her honesty and she also said it in a way that was very professional and polite) More

Dealership was fine, but the service advisor did an amazing job. Brittany was terrific thanks amazing job. Brittany was terrific thanks More

waited almost two hours to get my car back for an oil change. I had a three o’clock appointment for this service. I feel this service should have taken around thirty minutes at most. change. I had a three o’clock appointment for this service. I feel this service should have taken around thirty minutes at most. More

Service was prompt & efficient. Appreciate the reporting system for recommended service. Service rep was very friendly. Appreciate the reporting system for recommended service. Service rep was very friendly. More