Volkswagen of North Tampa

I had my Jeep Wrangler serviced at Volkswagen North Tampa, and the experience was excellent from start to finish. The service team was incredibly fast and efficient, getting everything done in a timely Tampa, and the experience was excellent from start to finish. The service team was incredibly fast and efficient, getting everything done in a timely manner without sacrificing quality. What really stood out to me was the level of customer service. Kevin Emerson and Jakub Sztor were both outstanding—professional, friendly, and attentive throughout the entire process. They made sure I was informed, comfortable, and taken care of every step of the way. It’s not always easy to find a service center you can trust, but this team truly goes above and beyond. I highly recommend Volkswagen North Tampa for anyone looking for reliable service and top-notch customer care. More

Greast overall experience. Thorough eplaination of the buying process and timely dleivery of vehicle. Fianace person did not pressue for add ons. Thorough eplaination of the buying process and timely dleivery of vehicle. Fianace person did not pressue for add ons. More

Clean comfortable waiting area to wait for your care to be serviced. Knowledgeable and friendly service advisor Edward Straugn. He explained everything very well. be serviced. Knowledgeable and friendly service advisor Edward Straugn. He explained everything very well. More

Slow process with the Extended Warranty Company for repair approvals, however VW North Tampa pushed the process for me and got the jobs done. repair approvals, however VW North Tampa pushed the process for me and got the jobs done. More

Dillon the manager and Tal my sales guy were great. They took care of me. Honest sales. The way it’s supposed to be. They took care of me. Honest sales. The way it’s supposed to be. More

The service center and team were professional. However, the purpose of the visit, a technology problem and recall, were not actually repaired even though, they said they could and said they did. However, the purpose of the visit, a technology problem and recall, were not actually repaired even though, they said they could and said they did. More

The service department is always accommodating when it comes to scheduling service. Recommendations are presented and are appreciated, as it is very important to keep my vehicle in the best possible condi comes to scheduling service. Recommendations are presented and are appreciated, as it is very important to keep my vehicle in the best possible condition. More

Started out great. Everything was quick, staff were all friendly. Then we waited 2 hours for the car to be detailed. I got lots of apologies, was told multiple times it Everything was quick, staff were all friendly. Then we waited 2 hours for the car to be detailed. I got lots of apologies, was told multiple times it was almost ready. Finally got the vehicle and it hadn't been touched. Manager was very apologetic when he discovered the rear interior wasn't clean. We understood they were busy, said it was fine and left. As we drove home we noticed more and more that hadn't been cleaned. It was clear the detailers had not done anything, but we waited for 2 hours...? We also noticed the vehicle had 5k more miles than advertised. I understands little discrepancy but 5,000? Pretty disappointed although everyone really was great and I don't place blame on any of them. More

They were so helpful & patient with me as I test drove several cars before making a decision. I would definitely go back & I’m excited to be apart of the VW family. several cars before making a decision. I would definitely go back & I’m excited to be apart of the VW family. More