Marcos Gonzalez

Worst experience ever. I've purchased 6 vehicles personally and one for my son. By far, this was the most "used car experience" I've ever had. More than the run around, the I've purchased 6 vehicles personally and one for my son. By far, this was the most "used car experience" I've ever had. More than the run around, their tactics were outright illegal. They tried to gauge us for over $1,000 more than the taxes should be, and I when I pointed it out, they told me I didn't know what I was talking about. I can do math, and the dealership we ultimately purchased from had no problem computing the correct amount. The also said, "no extra fees if you come today." Because we couldn't get there before the dealership closed that day, they tacked on another $7,000. My advice: RUN to a different dealership. I requested to speak with a manager, but the sales associate had another associate call me back. He told me the managers were too busy. Never again, Naples Mazda. More

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John was great and listened to my needs for a car highly recommend the service recommend the service More

by shellyflorida Verified Customer Verified Customer

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Very pleasant experience. Excellent communication. Closed with better deal than I had expected. Looking forward to dealing again when this lease runs out. Excellent communication. Closed with better deal than I had expected. Looking forward to dealing again when this lease runs out. More

by KEASTLACK.2 Verified Customer Verified Customer

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Marcos Gonzales was Very knowledgeable and very understanding with the options I preferred to get understanding with the options I preferred to get More

by ROCKEST789 Verified Customer Verified Customer

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Marcos Gonzalez assisted me in finding the car that was my perfect fit. He was kind, knowledgeable, and I will send anyone looking to buy his way. my perfect fit. He was kind, knowledgeable, and I will send anyone looking to buy his way. More

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My experience with the Naples Mazda was great, they are very knowledgeable, helpful and timely. very knowledgeable, helpful and timely. More

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Andrea was helpful and provides an exceptional service experience. She listened to our service needs and made excellent recommendations to help us resolve. experience. She listened to our service needs and made excellent recommendations to help us resolve. More

by Darlene Verified Customer Verified Customer

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I recently had the pleasure of working with Marcos, and I couldn't be happier with the experience. He was incredibly knowledgeable, patient, and attentive throughout the entire process. He took the time to I couldn't be happier with the experience. He was incredibly knowledgeable, patient, and attentive throughout the entire process. He took the time to understand my needs and preferences, and he went above and beyond to find the perfect vehicle and finance for me. His professionalism and excellent customer service made the entire journey smooth and enjoyable. I highly recommend working with Marcos. More

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My wife and I purchased a 2023 Mazda CX-30 at Naples Mazda. We love the car and the dealership was wonderful to deal with (in particular - Marcos Gonzalez, Alex Mistry, John Jones and Andrea Tercero). Mazda. We love the car and the dealership was wonderful to deal with (in particular - Marcos Gonzalez, Alex Mistry, John Jones and Andrea Tercero). More

by Bob Verified Customer Verified Customer

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The salesman was very easy to deal with and finance manager was very helpful I was pleased with the sale manager was very helpful I was pleased with the sale More

by mdief Verified Customer Verified Customer

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