Toyota Direct
Columbus, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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My experience with this dealer was nothing but the best. They went out of their way to se that all my needs were met. We even met with the general manager several times. These guys seem to enjoy their jobs They went out of their way to se that all my needs were met. We even met with the general manager several times. These guys seem to enjoy their jobs and it shows up in their approch to doing business. I would recommend them to every one. Thanks for the service.......... More
We were interested in a used car on their lot, tried to negotiate on the phone since we live far away. Greg wouldn't budge on the price beyond maybe a couple hundred dollars, which is a joke, as the car w negotiate on the phone since we live far away. Greg wouldn't budge on the price beyond maybe a couple hundred dollars, which is a joke, as the car wasn't worth the asking price. I asked Greg to ask his sales manager for the lowest price they'd take if it meant making a deal or not, which he agreed to do, but I never received a return call. We had a nice Toyota trade-in, could have picked up the car in a couple days, and probably would have bought it if they would have come down $1000, to the Edmunds True Market Value price. Guess they didn't have any interest in making a deal. They least they could have done is follow up with me, even if that was their lowest price. All the dealers think they can act like CarMax now. I will never pay asking price on a car, ever. I know the huge profit margins dealers make off suckers. I am not one. I just can't believe they ignored me. Bad customer service. We were serious shoppers, or we wouldn't have contacted them. I feel like Greg thought we were a waste of time. Their loss. More
Ricky Slusser took the time to listen to what my needs were and to find a vehicle that would meet those needs. He was kind and considerate and didn't pressure me to purchase a vehicle. His concerns were d were and to find a vehicle that would meet those needs. He was kind and considerate and didn't pressure me to purchase a vehicle. His concerns were directed to my needs. I was on my way to another dealership when I decided to stop in to look at the Venza. After talking with him, he recommended the Highlander. I have been searching for a vehicle for several months. When I drove the Highlander, I made my mind up that this was the car for me. He was exceptional with the sale. In the future, I will return to Toyota and will request Ricky as my salesman. He was terrific! Thanks Ricky! More
I had a great experience buying my new Toyota.Rich was very helpful in showing the vehicle to me,and all the options.He was very friendly and helpful.The sales negotions went quick and smooth.There wasn't very helpful in showing the vehicle to me,and all the options.He was very friendly and helpful.The sales negotions went quick and smooth.There wasn't a whole lot of haggleing.I knew what the fair market price for my vehicle was,before I left the house.I got it for a little under the fair market value,and a couple of extras. More
This was my first new vehicle purchase and called around to several dealerships before I contacted Toyota Direct. When I called Toyota Direct, Russell answered the phone and was cordial right from the begi to several dealerships before I contacted Toyota Direct. When I called Toyota Direct, Russell answered the phone and was cordial right from the beginning. He let me know that he would work on my side to get the deal I was looking for. I told him what I wanted to pay and he made it happen. While we were waiting for the finance manager, he made my wife and I feel very comfortable. He's very laid back and just a genuine person. I would recommend him to anybody looking to buy a car/truck hastle-free. Thanks Russell! More
I had a great experience working with the guys at Toyota Direct. They were helpful, friendly and overall wonderful to do business with. I got a great deal and love my new car! Direct. They were helpful, friendly and overall wonderful to do business with. I got a great deal and love my new car! More
This was my first time buying a vehicle from Toyota Direct and by far was the easiest transaction I have ever had. The fact that they have a dedicated internet sales department made it easy. I did alot Direct and by far was the easiest transaction I have ever had. The fact that they have a dedicated internet sales department made it easy. I did alot of research thru the internet on the truck I wanted and when I was looking at Toyota Directs website I found the truck I was looking for. I then used there "Make an offer" link and decided to try it. I was supprised that I received a call from Rich indicating that they excepted my offer.I set up a time to meet with Rich and in just a short amount of time I am a proud owner of a 2011 Toyota Tundra.We will be a repeat customer with Rich in couple of years when its time for a new vehicle for my wonderful wife! More
Pleasant buying experience again and I have had good experience in the past with the service department. I would highly recommend working with Mark Phillips if you are interested in the purchase of a n experience in the past with the service department. I would highly recommend working with Mark Phillips if you are interested in the purchase of a new Toyota vehicle. More
This is the third car I have bought from Patti Street at Toyota Direct. She is great! I wouldn't go anywhere else in Columbus to get a Toyota. Toyota Direct. She is great! I wouldn't go anywhere else in Columbus to get a Toyota. More
Will was extremely helpful yet not pushy at all. He was genuinely interested in finding the best deal and best car which fit both my financial restrictions as well as my busy traveling life! We referred pl genuinely interested in finding the best deal and best car which fit both my financial restrictions as well as my busy traveling life! We referred plenty of friends to Will and all the kind people at Toyota Direct! We won't go anywhere else for service or future purchases besides Toyota Direct! More