Edgardo Acosta
Edgardo Acosta at Russ Darrow Honda

Edgardo Acosta | Page 3

Service Advisor

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

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4.9
41 Reviews
4.9

41 Reviews

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41 Reviews of Edgardo Acosta

May 19, 2026

Dealership Rating
Employee Rating

My experience was great. I like how the repair was explained,I also really appreciate the inspection video. More

by rob1short
Recommend Dealer
Yes

Other Employees Tagged: Edgardo Acosta

May 20, 2026

Russ Darrow Honda responded

We’re delighted your Honda service visit went so well. It’s great to know the repair details and inspection video made everything clear. Edgardo and our team appreciate you sharing your feedback. George Matthews george.matthews@russdarrow.com

May 13, 2026

Dealership Rating
Employee Rating

Great cars and easy to deal with staff to get an affordable car. Services in the back were timely and very reasonable. More

by FSCAFFIDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2026

Russ Darrow Honda responded

We’re glad our team made finding an affordable Honda CR-V Hybrid straightforward and that your service visit was prompt and reasonably priced. We appreciate your feedback and look forward to welcoming you back. George Matthews george.matthews@russdarrow.com

May 08, 2026

Dealership Rating
Employee Rating

Very understanding didn't feel like I was being scalped and also helped me with setting up my car for the next set of repairs in customization More

by Freemankee556
Recommend Dealer
Yes

Other Employees Tagged: Edgardo Acosta

May 09, 2026

Russ Darrow Honda responded

Thank you for sharing your experience with the service on your Subaru WRX. Edgardo is pleased he could provide clear guidance and help prepare your car for its upcoming customization. We appreciate your trust and look forward to assisting you again. George Matthews george.matthews@russdarrow.com

May 08, 2026

Dealership Rating
Employee Rating

Work well done, thanks. Both vehicles serviced there for years. Timely and as promised. Two thumbs up More

by Jmslms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Aguilar, Zach Gresbach

May 08, 2026

Russ Darrow Honda responded

It’s wonderful to know our team has provided timely, reliable service for your Honda Odyssey and your other vehicle over the years. We’re glad each visit lived up to its promise. Thank you for your continued trust. George Matthews george.matthews@russdarrow.com

May 08, 2026

Dealership Rating
Employee Rating

Very friendly staff and they did exactly what I needed to my car in a timely fashion More

by SHERRY123080
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2026

Russ Darrow Honda responded

Thank you for the five-star rating. We’re glad our team completed your Honda Civic service promptly and addressed exactly what you needed. We look forward to helping you again soon. George Matthews george.matthews@russdarrow.com

May 07, 2026

Dealership Rating
Employee Rating

Thank you Ed for going above and beyond and answering all my questions. Ed was there for me from the beginning to the end and was knowledgeable and helpful on what’s going on with my vehicle. Thanks again Ed More

by JOSEALICEA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2026

Russ Darrow Honda responded

It’s great to know Edgardo could guide you through your Honda Accord service and answer all your questions. We’re pleased he provided clear insights from start to finish. Thank you for sharing your experience. George Matthews george.matthews@russdarrow.com

May 07, 2026

Dealership Rating
Employee Rating

Edgardo was courteous. A status update midway during my 3-hr visit would have been helpful. More

by KATHLEENJTANK
Recommend Dealer
Yes

Other Employees Tagged: Edgardo Acosta

May 09, 2026

Russ Darrow Honda responded

Thank you, Kathleen! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

May 07, 2026

Dealership Rating
Employee Rating

Every time I come there everyone is very nice and knowledgeable. My questions are always answered. More

by Xxlharley1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2026

Russ Darrow Honda responded

It’s wonderful to hear that our team is friendly and knowledgeable whenever you visit. We appreciate you trusting us with your Honda. Please let us know if there’s anything else we can help with down the road. George Matthews george.matthews@russdarrow.com

May 05, 2026

Dealership Rating
Employee Rating

Sunday appts are awesome. .. very easy to do business with! The overall experience exceeded my expectations! More

by tomakihl
Recommend Dealer
Yes

Other Employees Tagged: Edgardo Acosta

May 05, 2026

Russ Darrow Honda responded

We’re glad our Sunday appointments provided convenience for you. It’s great to hear your Honda service visit surpassed your expectations. Edgardo looks forward to assisting you again. George Matthews george.matthews@russdarrow.com

May 05, 2026

Dealership Rating
Employee Rating

Edgardo was communicative and went above & beyond to get my issue resolved including reaching out to my insurance company and pushing them to estimate my vehicle after numerous delays. I appreciate that Edg More

by walkerlyndonjr
Recommend Dealer
Yes

Other Employees Tagged: Edgardo Acosta

May 05, 2026

Russ Darrow Honda responded

We’re delighted that Edgardo’s proactive approach with your insurance company resolved the delays on your Honda Civic. It’s great to know his communication and persistence were helpful. Thank you for sharing your experience. George Matthews george.matthews@russdarrow.com

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