Bobby Ljubich

Came in with someone else to look at getting her a vehicle and I ended up getting myself one instead. We had plenty of time to walk the lot and look at different vehicles. We saw one guy working with vehicle and I ended up getting myself one instead. We had plenty of time to walk the lot and look at different vehicles. We saw one guy working with another couple, so we were going to wait. Luckily, we didn't have to wait long as we heard heels in the parking lot. It was Dakota coming to assist! Dakota was the absolute best. She was not pushy at all. Let us test drive the car while explaining the new technology. I knew they really wanted to make the sale that night, but we definitely wanted to take the time to go over finances to make sure we weren't getting in over our heads. Again, no pressure to purchase that night. We took the weekend to think and received a text from Dakota checking in with us to see if we had any questions that she could answer. I found a different color online with a cheaper price (still at this same location) so I texted her and asked if it was available. It was and bless Dakota for dealing with us, we test drove one but kept trying to compare it to the other one we test drove, so she had to go back and get the keys for the other one. She didn't complain once. We ended up staying past business hours to sign the documents and no one was upset. Everyone was very nice and friendly, spent lots of time explaining the process and the end of lease options as well as other protections we could choose but not pushy about it. Great experience over all. Dakota though has been wonderful the whole time. She constantly checked in by phone calls and text messages to make sure the car was exactly what I wanted and that I didn't have any questions. She also spent some time showing me some features that we didn't talk about during the test drive. This whole process has been very easy going and stress free. Thank you Russ Darrow and especially Dakota, can't wait to keep doing business with you. More

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Dakota did a great job and was very knowledgeable and professional, amazing experience. Thank You professional, amazing experience. Thank You More

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My experience buying a new car at Russ Darrow Honda was smooth with the help of Chris! smooth with the help of Chris! More

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Amazing customer service and very responsive. Tim did a great job getting my deal approved along with Alvin. Tim did a great job getting my deal approved along with Alvin. More

by SHARNAIGRAY89 Verified Customer Verified Customer

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They made the experience very easy. Answered all my questions, allowed me to look and multiple options and didn't try to have me purchase things I didn't need. Answered all my questions, allowed me to look and multiple options and didn't try to have me purchase things I didn't need. More

by OK Verified Customer Verified Customer

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Very clean, welcoming, and down to business. We really appreciated the efficiency and directness in the purchasing process. We really appreciated the efficiency and directness in the purchasing process. More

by Tom Verified Customer Verified Customer

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Lesia and George are simply amazing! !! The team that I worked with, including Mike and Bobby all showed exceptional courtesy. They are all professional and patient. Their knowledge an !! The team that I worked with, including Mike and Bobby all showed exceptional courtesy. They are all professional and patient. Their knowledge and expertise was appreciated. It is evident that they value their customers. Thumbs up to Al and Josh too! Shout out to Rowley- he congratulated even when it wasn’t his sale. More

by mydwellingpl Verified Customer Verified Customer

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Derrick was really helpful, honest, and understanding with us. I would highly recommend Russ Darrow Honda and Derrick. with us. I would highly recommend Russ Darrow Honda and Derrick. More

by Chad Olstad Verified Customer Verified Customer

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I appreciated the service the patients and fast efficient process. I got answers to all questions and Darrell was calm and efficient in helping me. process. I got answers to all questions and Darrell was calm and efficient in helping me. More

by TERRICASHTODD Verified Customer Verified Customer

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My opinion is the staff makes the dealership what it is that being said russ darrow has got to be taken great care of the employees cause it's always a pleasure dealing with the staff that being said russ darrow has got to be taken great care of the employees cause it's always a pleasure dealing with the staff More

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