George Matthews
George Matthews at Russ Darrow Honda

George Matthews

General Manager

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
4.8
171 Reviews

I have been in the car industry for over 25 years. I still enjoy the smiles created from satisfied customers. In my spare time I love to barbecue while watching my Packers, Brewers, and Bucks play.

Dealership Experience

15 yrs, 2 mos

Industry Experience

35 yrs, 5 mos

4.8

171 Reviews

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171 Reviews of George Matthews

September 04, 2026

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Employee Rating

I have been a customer of Russ Darrow for several years, and I have always been very satisfied with my experience, both with sales and service staff. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 04, 2026

Russ Darrow Honda responded

Hearing that you’ve had consistently positive experiences with our sales and service teams over the years means a lot to us. We’re honored by your loyalty and are here to keep your Honda HR-V running smoothly whenever you need us. George Matthews george.matthews@russdarrow.com

August 23, 2026

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I have nothing but positive feedback about this dealership. I’ve been a customer for Of Russ Darrow Honda for years. The staff is friendly, efficient, and very helpful. I would definitely recomme More

by BROWNWANDA8419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maddie Wojciechowski

Aug 23, 2026

Russ Darrow Honda responded

Your comments about our friendly, efficient, and helpful staff reflect what we aim to deliver every day. Knowing that you’ve trusted us with service on your Honda CR-V Hybrid for years and would recommend us means a lot to our team. George Matthews george.matthews@russdarrow.com

July 19, 2026

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Our salesman, Timothy, was more preoccupied with taking pictures of a car outside than us. Had to constantly wait for him throughout our visit. Before I left I noticed the middle console only partially att More

by JOEL.MATTEK
Recommend Dealer
No

Other Employees Tagged: George Matthews

Jul 23, 2026

Russ Darrow Honda responded

Thank you, Joel, for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to ensure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. George Matthews george.matthews@russdarrow.com

July 17, 2026

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My service advisor was great Jon made sure that my Ridgeline was working properly and I must admit, it’s driving smooth. More

by LETDELL
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 17, 2026

Russ Darrow Honda responded

It’s great to hear our service advisor took care of your Honda Ridgeline and that it’s driving smoothly. Thank you for the five-star rating. Don’t hesitate to reach out if you need anything else. George Matthews george.matthews@russdarrow.com

June 16, 2026

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Employee Rating

Good people to work with Helped me get through the process quickly and easily Took good care More

by KLSUNIL
Recommend Dealer
Yes

Other Employees Tagged: George Matthews

Jun 17, 2026

Russ Darrow Honda responded

Thank you for sharing your experience with your new Honda Pilot. We’re glad our team could guide you through the process smoothly and efficiently. If any questions come up as you enjoy your Pilot, feel free to reach out. George Matthews george.matthews@russdarrow.com

June 14, 2026

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Very clean, welcoming, and down to business. We really appreciated the efficiency and directness in the purchasing process. More

by Tom
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Daryl Robinson, Bobby Ljubich

Jun 14, 2026

Russ Darrow Honda responded

It’s great to hear our facility felt welcoming and that the buying process was efficient. Thank you for choosing your new Honda. We look forward to assisting you again. George Matthews george.matthews@russdarrow.com

June 07, 2026

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Lesia and George are simply amazing! !! The team that I worked with, including Mike and Bobby all showed exceptional courtesy. They are all professional and patient. Their knowledge an More

by mydwellingpl
Recommend Dealer
Yes
Jun 07, 2026

Russ Darrow Honda responded

We appreciate you choosing your new Honda CR-V. It’s fantastic to hear that George, Lesia, Mike, Bobby, Al, Josh and Rowley provided courteous, professional and knowledgeable support. We hope you love your CR-V and are here for any future assistance. George Matthews george.matthews@russdarrow.com

June 04, 2026

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I feel like there’s no communication between the employees of the dealership. I’ve been to the dealership about five times since I had my car, and one time they completely lost my car. Another time, More

by Lakendra Powell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rowley Clayborn, Maddie Wojciechowski , Kailah Flores-Malone

Jun 13, 2026

Russ Darrow Honda responded

We're sorry to hear about your experiences and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. George Matthews george.matthews@russdarrow.com

May 31, 2026

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Friendly, competent, competitive, responsive dealership that offers and provides comprehensive assistance from sales to service. More

by RPBRENDEL01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 31, 2026

Russ Darrow Honda responded

Thank you for highlighting our friendly, competent, and responsive approach. We’re delighted the assistance from sales through service for your new Honda CR-V Hybrid lived up to your expectations. Jay and our team appreciate your feedback and look forward to assisting you again. George Matthews george.matthews@russdarrow.com

May 28, 2026

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Employee Rating

Best experience I've had buying a car! One quick visit to look at the car, another quick stop to buy it. More

by DBAUM3
Recommend Dealer
Yes

Other Employees Tagged: George Matthews

May 28, 2026

Russ Darrow Honda responded

Thank you for sharing your experience. We’re thrilled George and our team were able to keep your Ford purchase fast and easy. We appreciate the trust you placed in us and look forward to helping you again. George Matthews george.matthews@russdarrow.com

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