George Matthews
George Matthews at Russ Darrow Honda

George Matthews

General Manager

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
4.8
167 Reviews

I have been in the car industry for over 25 years. I still enjoy the smiles created from satisfied customers. In my spare time I love to barbecue while watching my Packers, Brewers, and Bucks play.

Dealership Experience

15 yrs

Industry Experience

35 yrs, 3 mos

4.8

167 Reviews

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167 Reviews of George Matthews

June 16, 2026

Dealership Rating
Employee Rating

Good people to work with Helped me get through the process quickly and easily Took good care More

by KLSUNIL
Recommend Dealer
Yes

Other Employees Tagged: George Matthews

Jun 17, 2026

Russ Darrow Honda responded

Thank you for sharing your experience with your new Honda Pilot. We’re glad our team could guide you through the process smoothly and efficiently. If any questions come up as you enjoy your Pilot, feel free to reach out. George Matthews george.matthews@russdarrow.com

June 14, 2026

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Very clean, welcoming, and down to business. We really appreciated the efficiency and directness in the purchasing process. More

by Tom
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Daryl Robinson, Bobby Ljubich

Jun 14, 2026

Russ Darrow Honda responded

It’s great to hear our facility felt welcoming and that the buying process was efficient. Thank you for choosing your new Honda. We look forward to assisting you again. George Matthews george.matthews@russdarrow.com

June 07, 2026

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Lesia and George are simply amazing! !! The team that I worked with, including Mike and Bobby all showed exceptional courtesy. They are all professional and patient. Their knowledge an More

by mydwellingpl
Recommend Dealer
Yes
Jun 07, 2026

Russ Darrow Honda responded

We appreciate you choosing your new Honda CR-V. It’s fantastic to hear that George, Lesia, Mike, Bobby, Al, Josh and Rowley provided courteous, professional and knowledgeable support. We hope you love your CR-V and are here for any future assistance. George Matthews george.matthews@russdarrow.com

June 04, 2026

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I feel like there’s no communication between the employees of the dealership. I’ve been to the dealership about five times since I had my car, and one time they completely lost my car. Another time, More

by Lakendra Powell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 13, 2026

Russ Darrow Honda responded

We're sorry to hear about your experiences and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. George Matthews george.matthews@russdarrow.com

May 31, 2026

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Friendly, competent, competitive, responsive dealership that offers and provides comprehensive assistance from sales to service. More

by RPBRENDEL01
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
May 31, 2026

Russ Darrow Honda responded

Thank you for highlighting our friendly, competent, and responsive approach. We’re delighted the assistance from sales through service for your new Honda CR-V Hybrid lived up to your expectations. Jay and our team appreciate your feedback and look forward to assisting you again. George Matthews george.matthews@russdarrow.com

May 28, 2026

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Best experience I've had buying a car! One quick visit to look at the car, another quick stop to buy it. More

by DBAUM3
Recommend Dealer
Yes

Other Employees Tagged: George Matthews

May 28, 2026

Russ Darrow Honda responded

Thank you for sharing your experience. We’re thrilled George and our team were able to keep your Ford purchase fast and easy. We appreciate the trust you placed in us and look forward to helping you again. George Matthews george.matthews@russdarrow.com

May 23, 2026

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From start to finish walking to the dealership greet it very well! Everyone seem to give a nice personal touch. More

by Yummybonesbbq
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gerald Johnson, Tracey Morales

May 23, 2026

Russ Darrow Honda responded

Your kind words are appreciated, and we’re delighted our team could offer a personal touch throughout your visit. It’s wonderful you felt welcome from the moment you arrived at our location. Enjoy your Honda CR-V Hybrid and please let us know how we can assist you in the future. George Matthews george.matthews@russdarrow.com

May 23, 2026

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This is a very friendly dealership offering a flawless execution of purchasing a car from the beginning to the end. More

by knovot15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gerald Johnson, Tracey Morales

May 23, 2026

Russ Darrow Honda responded

It’s great to hear our team made your used Honda CR-V Hybrid purchase so friendly and seamless. Congratulations on your new ride, and thanks for sharing your experience! George Matthews george.matthews@russdarrow.com

May 22, 2026

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Employee Rating

Everyone at Russ Darrow Honda conducts themselves with the highest standards of excellence. They are kind, patient, and sympathetic. They clearly explain everything, offer worthwhile solutions, and work w More

by DARKTRILARIAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 22, 2026

Russ Darrow Honda responded

Congratulations on your new Honda Civic and thanks for the five-star review. We’re delighted our team could provide clear explanations and supportive solutions throughout your visit. We look forward to assisting you again. George Matthews george.matthews@russdarrow.com

May 21, 2026

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Employee Rating

I would say overall the experience was good. The car being new was not as detailed /clean as I would have thought. More

by ARHOUG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bobby Ljubich, Taysha Kelly

May 21, 2026

Russ Darrow Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. George Matthews george.matthews@russdarrow.com

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