George Matthews
George Matthews at Russ Darrow Honda

George Matthews

General Manager

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
4.8
161 Reviews

I have been in the car industry for over 25 years. I still enjoy the smiles created from satisfied customers. In my spare time I love to barbecue while watching my Packers, Brewers, and Bucks play.

Dealership Experience

14 yrs, 10 mos

Industry Experience

35 yrs, 1 mo

4.8

161 Reviews

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161 Reviews of George Matthews

May 23, 2026

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Employee Rating

From start to finish walking to the dealership greet it very well! Everyone seem to give a nice personal touch. More

by Yummybonesbbq
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Gerald Johnson, Tracey Morales

May 23, 2026

Russ Darrow Honda responded

Your kind words are appreciated, and we’re delighted our team could offer a personal touch throughout your visit. It’s wonderful you felt welcome from the moment you arrived at our location. Enjoy your Honda CR-V Hybrid and please let us know how we can assist you in the future. George Matthews george.matthews@russdarrow.com

May 23, 2026

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This is a very friendly dealership offering a flawless execution of purchasing a car from the beginning to the end. More

by knovot15
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Gerald Johnson, Tracey Morales

May 23, 2026

Russ Darrow Honda responded

It’s great to hear our team made your used Honda CR-V Hybrid purchase so friendly and seamless. Congratulations on your new ride, and thanks for sharing your experience! George Matthews george.matthews@russdarrow.com

May 22, 2026

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Everyone at Russ Darrow Honda conducts themselves with the highest standards of excellence. They are kind, patient, and sympathetic. They clearly explain everything, offer worthwhile solutions, and work w More

by DARKTRILARIAN
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Recommend Dealer
Yes
May 22, 2026

Russ Darrow Honda responded

Congratulations on your new Honda Civic and thanks for the five-star review. We’re delighted our team could provide clear explanations and supportive solutions throughout your visit. We look forward to assisting you again. George Matthews george.matthews@russdarrow.com

May 21, 2026

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I would say overall the experience was good. The car being new was not as detailed /clean as I would have thought. More

by ARHOUG
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Recommend Dealer
Yes

Other Employees Tagged: Bobby Ljubich, Taysha Kelly

May 21, 2026

Russ Darrow Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. George Matthews george.matthews@russdarrow.com

May 06, 2026

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The dealership was very clean. It had drinks and snacks available for customers. I was greeted by Derrick outside and the whole test driving part was a breeze. I did feel like More

by MISSYF7880
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Recommend Dealer
Yes

Other Employees Tagged: Derrick Taylor, Bobby Ljubich

May 06, 2026

Russ Darrow Honda responded

Thank you for mentioning the clean facility and available refreshments. We’re glad Derrick provided a smooth test-drive experience, and we apologize for the longer wait during financing. Congratulations on your new Honda CR-V Hybrid, and please let us know if we can assist further. George Matthews george.matthews@russdarrow.com

April 28, 2026

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This dealership was spot on. We got in, got oil change done and got out. It was perfect More

by Gmays
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aleiah Brown

Apr 28, 2026

Russ Darrow Honda responded

It’s great to know the oil change on your Honda was handled so quickly. Thank you for sharing your perfect experience. Please reach out whenever you need maintenance. George Matthews george.matthews@russdarrow.com

April 25, 2026

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They were very communicative and helpful. They also prioritized me and my needs and helped me with the process of getting my car and holding it down for me. More

by cyang908
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Derrick Taylor

Apr 25, 2026

Russ Darrow Honda responded

Thank you for noting how our staff communicated clearly and kept your new Honda CR-V Hybrid reserved while guiding you through each step. We’re glad you felt supported throughout the process. Please let us know if there’s anything you need as you enjoy your new ride. George Matthews george.matthews@russdarrow.com

April 12, 2026

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One of the best guys i ever did business with in my entire life .very calm & humble with helping u pick a car perfect for you thank you i really appreciate it .*shanin More

by SHANINMAHAN
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rowley Clayborn, Mike Graat

Apr 12, 2026

Russ Darrow Honda responded

It’s wonderful to know our calm, attentive approach made selecting your new Honda CR-V a positive experience. We appreciate you sharing how much it meant to you. Enjoy your CR-V and congratulations again. George Matthews george.matthews@russdarrow.com

March 29, 2026

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Employee Rating

Derrick and George were a pleasure to work with. They gave us a lot of info we needed to make the right decision. More

by ms.spencer
Recommend Dealer
Yes

Other Employees Tagged: George Matthews

Mar 29, 2026

Russ Darrow Honda responded

Thank you for sharing your experience. We’re glad George provided the information you needed to choose your new Honda Accord. Congratulations on your purchase and enjoy your new Accord. George Matthews george.matthews@russdarrow.com

March 26, 2026

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The dealership was very nice and clean had a great atmosphere and the salesman was excellent in his services he took care of us cvery well. We are glad that we met him! More

by benniegalloway
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Rowley Clayborn, Daryl Robinson

Mar 26, 2026

Russ Darrow Honda responded

Thank you for pointing out our clean showroom and welcoming atmosphere. We’re thrilled our team delivered excellent service during your Honda CR-V purchase. Enjoy your new vehicle and we look forward to assisting you again. George Matthews george.matthews@russdarrow.com

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