George Matthews
George Matthews at Russ Darrow Honda

George Matthews

General Manager

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

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4.8
156 Reviews

I have been in the car industry for over 25 years. I still enjoy the smiles created from satisfied customers. In my spare time I love to barbecue while watching my Packers, Brewers, and Bucks play.

Dealership Experience

14 yrs, 10 mos

Industry Experience

35 yrs, 1 mo

4.8

156 Reviews

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156 Reviews of George Matthews

April 28, 2026

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Employee Rating

This dealership was spot on. We got in, got oil change done and got out. It was perfect More

by Gmays
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aleiah Brown

Apr 28, 2026

Russ Darrow Honda responded

It’s great to know the oil change on your Honda was handled so quickly. Thank you for sharing your perfect experience. Please reach out whenever you need maintenance. George Matthews george.matthews@russdarrow.com

April 25, 2026

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They were very communicative and helpful. They also prioritized me and my needs and helped me with the process of getting my car and holding it down for me. More

by cyang908
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derrick Taylor

Apr 25, 2026

Russ Darrow Honda responded

Thank you for noting how our staff communicated clearly and kept your new Honda CR-V Hybrid reserved while guiding you through each step. We’re glad you felt supported throughout the process. Please let us know if there’s anything you need as you enjoy your new ride. George Matthews george.matthews@russdarrow.com

April 12, 2026

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One of the best guys i ever did business with in my entire life .very calm & humble with helping u pick a car perfect for you thank you i really appreciate it .*shanin More

by SHANINMAHAN
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Recommend Dealer
Yes

Other Employees Tagged: Rowley Clayborn, Mike Graat

Apr 12, 2026

Russ Darrow Honda responded

It’s wonderful to know our calm, attentive approach made selecting your new Honda CR-V a positive experience. We appreciate you sharing how much it meant to you. Enjoy your CR-V and congratulations again. George Matthews george.matthews@russdarrow.com

March 29, 2026

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Derrick and George were a pleasure to work with. They gave us a lot of info we needed to make the right decision. More

by ms.spencer
Recommend Dealer
Yes

Other Employees Tagged: George Matthews

Mar 29, 2026

Russ Darrow Honda responded

Thank you for sharing your experience. We’re glad George provided the information you needed to choose your new Honda Accord. Congratulations on your purchase and enjoy your new Accord. George Matthews george.matthews@russdarrow.com

March 26, 2026

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The dealership was very nice and clean had a great atmosphere and the salesman was excellent in his services he took care of us cvery well. We are glad that we met him! More

by benniegalloway
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rowley Clayborn, Daryl Robinson

Mar 26, 2026

Russ Darrow Honda responded

Thank you for pointing out our clean showroom and welcoming atmosphere. We’re thrilled our team delivered excellent service during your Honda CR-V purchase. Enjoy your new vehicle and we look forward to assisting you again. George Matthews george.matthews@russdarrow.com

March 21, 2026

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Very friendly staff, easy to work with Very friendly staff, easy to work with. I was able to get the car I wanted and drove it home that same day More

by ANDREW12987
Recommend Dealer
Yes

Other Employees Tagged: George Matthews

Mar 21, 2026

Russ Darrow Honda responded

Thank you for sharing your experience. We’re delighted our team made the process effortless and that you drove home your Honda Civic the same day. Enjoy your new ride! George Matthews george.matthews@russdarrow.com

March 20, 2026

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Ed was super nice. The shop and store look very nice. Everyone is generally friendly. More

by Xxlharley1
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edgardo Acosta

Mar 20, 2026

Russ Darrow Honda responded

Thank you for the five-star feedback! We’re glad Edgardo could assist you and that our shop and store made a positive impression. We appreciate your kind words about our friendly team and thank you for trusting us with your Honda CR-V. George Matthews george.matthews@russdarrow.com

March 19, 2026

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Rowley was really determined to make sure I don’t leave without a car. Rowley is truly one of your best assets. Thank you 😊 More

by SADEHERONCOLLINS
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Mar 20, 2026

Russ Darrow Honda responded

Here at Russ Darrow Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed working with Rowley, and it was a pleasure having you at the dealership. We appreciate your review! George Matthews george.matthews@russdarrow.com

March 18, 2026

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Lesia takes the time to listen to what it is you are looking for. Russ Darrow treats you like a person. I have been a customer for years, and would go back again!!! More

by crv,robin2017
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lesia Matthis, Gerald Johnson

Mar 19, 2026

Russ Darrow Honda responded

It’s great to hear that Lesia took the time to understand your needs and that our team made you feel valued. Congratulations on your new Honda CR-V Hybrid and thank you for your years of loyalty. We look forward to helping you again in the future. George Matthews george.matthews@russdarrow.com

March 02, 2026

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Employee Rating

The service was very good. Dakota was very helpful and informative. I look forward to coming back. More

by Dria409
Recommend Dealer
Yes

Other Employees Tagged: George Matthews

Mar 03, 2026

Russ Darrow Honda responded

It’s great to hear that you found our service so helpful and informative. We’re glad you chose us for your new Honda. We look forward to seeing you again. George Matthews george.matthews@russdarrow.com

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