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Rachel Aguilar
252 Reviews
Dealership Experience
9 yrs, 3 mos
Industry Experience
6 yrs, 5 mos
Languages Spoken
American Sign Language
252 Reviews
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252 Reviews of Rachel Aguilar
August 04, 2026
Dropping off our car for service was a seamless experience. Our service advisor listened to our concerns and made sure that they were addressed. We were kept informed of wh a t was needed and giv experience. Our service advisor listened to our concerns and made sure that they were addressed. We were kept informed of wh a t was needed and given options when they were available. We would highly recommend! More
by djkeller123
Verified CustomerOther Employees Tagged: Edgardo Acosta
July 17, 2026
Maddie made sure that everything I had a concern about was taken care of. There are no more noises coming from under my truck. I’m very happy. was taken care of. There are no more noises coming from under my truck. I’m very happy. More
by LETDELL
Other Employees Tagged: Jonathan Stein, Aleiah Brown, Maddie Wojciechowski, Edgardo Acosta
July 17, 2026
My service advisor was great Jon made sure that my Ridgeline was working properly and I must admit, it’s driving smooth. Ridgeline was working properly and I must admit, it’s driving smooth. More
by LETDELL
Other Employees Tagged: George Matthews, Lesia Matthis, Jonathan Stein, Gerald Johnson, Aleiah Brown, Maddie Wojciechowski, Edgardo Acosta
July 11, 2026
Paid to much, was not offered a discounted rate, warranty is still valid and did not use my warranty, labor was more then parts, car messed up after a year of having car, Honda was not accommodating enough is still valid and did not use my warranty, labor was more then parts, car messed up after a year of having car, Honda was not accommodating enough More
by antonettetylor85
July 08, 2026
She was short. Seemed irritated with my questions. Wasn’t listening when I explained previous issue with mechanical not clearing code that I already had serviced. Seemed irritated with my questions. Wasn’t listening when I explained previous issue with mechanical not clearing code that I already had serviced. She was dismissive when I was asking about the codes because I need to figure out priorities as I couldn’t do all of the codes. She kept giving these smirks as if I was waiting her time. I wouldn’t want her to service me again. She found her self trying to apologize, and stated it had been a long day. Sorry if don’t feel like doing your job, pass me on to another team member. I will have to say, this is the first time ver experiencing this. Everyone else I have come across had done tremendous job. This is why I go out of my way to come to that location. More
by Jordan
Other Employees Tagged: Aleiah Brown , Kailah Flores-Malone
July 07, 2026
Consistently excellent communication about completion time, detailed explanation about car issues and recommendations to resolve those issues. Always treated with respect. time, detailed explanation about car issues and recommendations to resolve those issues. Always treated with respect. More
by LLAMA4TWO
Other Employees Tagged: Jay Malkowski, Jonathan Stein, Cruz Drahonovsky , Levi Krause
July 02, 2026
Listens to all problems. Made sure that all my questions and concerns were answered to the fullest. Made sure that all my questions and concerns were answered to the fullest. More
by Khan
Other Employees Tagged: Maddie Wojciechowski , Kailah Flores-Malone
June 28, 2026
I am always satisfied with my service at Russ Darrow. Alicia, Rachel, and Maddie are excellent to work with in the service department. Alicia, Rachel, and Maddie are excellent to work with in the service department. More
by NASIFROGERS
Other Employees Tagged: Maddie Wojciechowski, Alicia Love
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