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Rachel Aguilar
Rachel Aguilar at Russ Darrow Honda

Rachel Aguilar | Page 2

Service Advisor

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
4.9
244 Reviews

Dealership Experience

9 yrs, 2 mos

Industry Experience

6 yrs, 4 mos

Languages Spoken

American Sign Language American Sign Language

4.9

244 Reviews

Write a Review

244 Reviews of Rachel Aguilar

June 11, 2026

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Employee Rating

Rachel did a great job of accommodating my daughter, shuffling her to work and back. Service on my vehicle was completed in a timely manner. Very satisfied! More

by Tom
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 11, 2026

Russ Darrow Honda responded

We’re glad Rachel could provide shuttle support for your daughter and that your Honda CR-V service was completed promptly. Thank you for your five-star rating. We look forward to assisting you again. George Matthews george.matthews@russdarrow.com

June 11, 2026

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Employee Rating

Jon and everyone in the service department is amazing. Highly recommend them to everyone I know! More

by Shannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Malkowski, Jonathan Stein, Maddie Wojciechowski, Alicia Love, Angela David

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Jun 11, 2026

Russ Darrow Honda responded

Thank you for recommending our service department. We’re thrilled to know the maintenance on your Honda CR-V Hybrid met your expectations. It’s been a pleasure assisting you and we look forward to your next visit. George Matthews george.matthews@russdarrow.com

June 07, 2026

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Employee Rating

Dealership always been good I can always count on Rachel to get my services done More

by VICTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 09, 2026

Russ Darrow Honda responded

Victor, we are very happy to hear that Rachel provided you with such a positive experience! We sincerely value your business and look forward to your next visit. George Matthews george.matthews@russdarrow.com

June 06, 2026

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Employee Rating

It was very good service. I would recommend you to my friends. See you next year. More

by Mwhite1793
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Gresbach

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Jun 06, 2026

Russ Darrow Honda responded

It’s great to know the service on your Honda CR-V met your expectations. We appreciate you recommending us to friends and look forward to seeing you again next year. George Matthews george.matthews@russdarrow.com

June 04, 2026

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Employee Rating

I’ve always gotten great service at Russ Darrow. Rachel was fantastic, while we waited for a part to come in she gave me frequent updates and made me feel like me and my car were a priority. Thank y More

by CONLEYJBRWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 04, 2026

Russ Darrow Honda responded

We’re pleased Rachel’s frequent updates during the part wait made you and your Honda CR-V Hybrid feel prioritized. Thank you for trusting our service department, and we look forward to your next visit. George Matthews george.matthews@russdarrow.com

June 04, 2026

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Employee Rating

The service department is staffed with very knowledgeable advisors. Rachel is such a pleasure to work with. She explains things so well and patiently answered all my questions More

by dmsmulyan
Service Price Transparency
Service Communication
Recommend Dealer
Yes
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Jun 04, 2026

Russ Darrow Honda responded

It’s wonderful to hear our service advisors could share their expertise so effectively. Rachel will be glad her clear explanations and patience helped answer all your questions. Thank you for trusting us with your Honda. George Matthews george.matthews@russdarrow.com

June 04, 2026

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Employee Rating

Edwardo was great on the phone and in person. Service was good with prompt communication. More

by Sameer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Stein, Edgardo Acosta

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Jun 04, 2026

Russ Darrow Honda responded

Thank you for the five-star review. We’re glad our team provided clear updates and smooth service for your Honda Accord. We look forward to helping you again. George Matthews george.matthews@russdarrow.com

June 03, 2026

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Employee Rating

Clean, friendly, prompt service. Rachel was friendly and good at her job. I appreciated the clean, comfortable waiting area while my car was serviced. More

by jbt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 03, 2026

Russ Darrow Honda responded

Thank you for highlighting Rachel’s friendly, prompt service. We’re pleased you found our waiting area clean and comfortable while we worked on your Honda. We look forward to your next visit. George Matthews george.matthews@russdarrow.com

June 02, 2026

Dealership Rating
Employee Rating

Rachel is always a pleasure to work with. She's extremely patient and explains everything in detail while making it easy to understand. More

by KiaG84
Recommend Dealer
Yes

Other Employees Tagged: Rachel Aguilar

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Jun 02, 2026

Russ Darrow Honda responded

We appreciate your five-star review. It’s great to hear Rachel’s patience and detailed explanations made your Honda Pilot service easy to follow. We look forward to assisting you again. George Matthews george.matthews@russdarrow.com

June 02, 2026

Dealership Rating
Employee Rating

Great She was professional and very fast nice, friendly, very organized knew her stuff when it came to Sunbit More

by ALEXISWP11
Recommend Dealer
Yes

Other Employees Tagged: Rachel Aguilar

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Jun 02, 2026

Russ Darrow Honda responded

We appreciate your feedback and are glad Rachel handled your Honda Accord service with such efficiency. We’re pleased she guided you through the Sunbit process and kept everything organized. Thanks for the perfect rating and for trusting us. George Matthews george.matthews@russdarrow.com

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