Jonathan Stein
Jonathan Stein at Russ Darrow Honda

Jonathan Stein

Service Advisor

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

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4.6
232 Reviews

Dealership Experience

8 yrs, 8 mos

Industry Experience

21 yrs, 1 mo

4.6

232 Reviews

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232 Reviews of Jonathan Stein

October 13, 2026

Dealership Rating
Employee Rating

Our service was excellent Our new tires are great. And the detailing is amazing. Angela was very nice More

by Mkvistad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angela David

Oct 13, 2026

Russ Darrow Honda responded

Hearing that your service visit was excellent means a lot to our service team. We’re glad the new tires are performing well and that the detailing left your CR-V looking its best. Angela is thrilled to know her kindness made a difference. George Matthews george.matthews@russdarrow.com

October 11, 2026

Dealership Rating
Employee Rating

John was straight to the point and accommodating. Service was taken care of same day More

by n07
Service Price Transparency
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Recommend Dealer
Yes
Oct 11, 2026

Russ Darrow Honda responded

Knowing that our accommodating support and same-day service for your Honda CR-V met your needs is rewarding. Hearing that those efforts stood out means a lot to our service team. George Matthews george.matthews@russdarrow.com

September 24, 2026

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Always keep me updated when while having maintenance completed or needing it to have a repair done More

by klberger66
Service Price Transparency
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Recommend Dealer
Yes
Sep 29, 2026

Russ Darrow Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! George Matthews george.matthews@russdarrow.com

July 25, 2026

Dealership Rating
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Jon did a great job setting up the service work for our Honda Accord and quickly looked up open recalls that needed to be taken care of while it was in for routine service. Efficient and reliable. Thank More

by AJW20095
Service Price Transparency
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Recommend Dealer
Yes
Jul 25, 2026

Russ Darrow Honda responded

It’s great to hear Jonathan took care of your Honda’s routine maintenance and addressed recalls promptly. We appreciate you sharing your feedback and are glad the process was efficient and reliable. George Matthews george.matthews@russdarrow.com

July 22, 2026

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Service department is always courteous and professional. All work, including warranty repair done properly and in timeframe specified. More

by Not.Shared
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: LaQuanda McDonald

Jul 22, 2026

Russ Darrow Honda responded

It’s great to hear our service team has been courteous and professional during your visits. We appreciate your trust in our work on your Honda and meeting the timeframe for your warranty repairs. We look forward to helping you keep your Honda running smoothly on future visits. George Matthews george.matthews@russdarrow.com

July 17, 2026

Dealership Rating
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Russ Darrow has done a great job with helping me pick a great choice of vehicle to drive. More

by CAYNE_MONEY
Service Price Transparency
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Recommend Dealer
Yes
Jul 17, 2026

Russ Darrow Honda responded

It’s great to hear our team guided you to the perfect Honda Civic. We’re thrilled you found a model that fits your needs. Enjoy the ride and feel free to reach out whenever you need assistance. George Matthews george.matthews@russdarrow.com

July 17, 2026

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My service advisor was great Jon made sure that my Ridgeline was working properly and I must admit, it’s driving smooth. More

by LETDELL
Service Price Transparency
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Recommend Dealer
Yes
Jul 17, 2026

Russ Darrow Honda responded

It’s great to hear our service advisor took care of your Honda Ridgeline and that it’s driving smoothly. Thank you for the five-star rating. Don’t hesitate to reach out if you need anything else. George Matthews george.matthews@russdarrow.com

July 08, 2026

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Was easy to make an appointment and I had great service with The service advisor and the mechanics at Russ Darrow Honda strongly recommend. John Stein was great to work with. More

by andycam7
Service Price Transparency
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Recommend Dealer
Yes
Jul 08, 2026

Russ Darrow Honda responded

Thank you for sharing how simple it was to book your CR-V service and how well our advisor and technicians cared for your vehicle. Jonathan will be pleased to hear your positive feedback. We look forward to helping you again. George Matthews george.matthews@russdarrow.com

July 08, 2026

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Employee Rating

Wonderful service - professional, courteous, knowledgeable and quick. I drive a few extra miles to come here because the service is great - everyone goes above and beyond to accommodate the cust More

by LISALASKOWSKI
Service Price Transparency
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Recommend Dealer
Yes
Jul 08, 2026

Russ Darrow Honda responded

We’re grateful that you drive extra miles for our service. Thank you for trusting us with your Honda HR-V. It’s wonderful to know our team’s professionalism, courtesy and speed make a difference. George Matthews george.matthews@russdarrow.com

July 07, 2026

Dealership Rating
Employee Rating

Consistently excellent communication about completion time, detailed explanation about car issues and recommendations to resolve those issues. Always treated with respect. More

by LLAMA4TWO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Malkowski, Rachel Aguilar, Cruz Drahonovsky , Levi Krause

Jul 07, 2026

Russ Darrow Honda responded

We appreciate you sharing your thoughts about our Honda service. We’re pleased our team kept you informed on completion timing and guided you through each recommendation. It’s great to know you felt respected throughout your visit. George Matthews george.matthews@russdarrow.com

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