Aleiah Brown

I have been a customer of Russ Darrow for several years, and I have always been very satisfied with my experience, both with sales and service staff. and I have always been very satisfied with my experience, both with sales and service staff. More

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The text video of my car up on the rack explaining things is next level CS IMO is next level CS IMO More

by CHUETTNER Verified Customer Verified Customer

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My service advisor was great Jon made sure that my Ridgeline was working properly and I must admit, it’s driving smooth. Ridgeline was working properly and I must admit, it’s driving smooth. More

by LETDELL Verified Customer Verified Customer

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Easy to make an appointment. Efficient on arrival, with friendly, welcoming staff. They walked through what would be included in the scheduled maintenance, and provided an esti Efficient on arrival, with friendly, welcoming staff. They walked through what would be included in the scheduled maintenance, and provided an estimated price. Informed me when the service was complete and provided a video review with step by step actions taken. I took advantage of the free shuttle home, so shuttle picked me up for return and pick up of my car. Check out for the price quoted for the service, was easy. I have been using Honda Services for over 20 years in 3 other states, having just moved to the Milwaukee suburbs I am very happy to have had the Best Service Experience! More

by falkirklass Verified Customer Verified Customer

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She was short. Seemed irritated with my questions. Wasn’t listening when I explained previous issue with mechanical not clearing code that I already had serviced. Seemed irritated with my questions. Wasn’t listening when I explained previous issue with mechanical not clearing code that I already had serviced. She was dismissive when I was asking about the codes because I need to figure out priorities as I couldn’t do all of the codes. She kept giving these smirks as if I was waiting her time. I wouldn’t want her to service me again. She found her self trying to apologize, and stated it had been a long day. Sorry if don’t feel like doing your job, pass me on to another team member. I will have to say, this is the first time ver experiencing this. Everyone else I have come across had done tremendous job. This is why I go out of my way to come to that location. More

by Jordan Verified Customer Verified Customer

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We got our first oil change done after purchasing our vehicle. Scheduling was easy and efficient. Service tech was friendly. Work done quickly enough. vehicle. Scheduling was easy and efficient. Service tech was friendly. Work done quickly enough. More

by Lmkean Verified Customer Verified Customer

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The wait was longer than expected and your prices are very challenging in this economy. But Aleiah did a fantastic job with me and I appreciate it. very challenging in this economy. But Aleiah did a fantastic job with me and I appreciate it. More

by JBUTRIN Verified Customer Verified Customer

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Excellent service as usual. The video is super helpful. Great staff and fast service at a reasonable price. What more could you ask for? The video is super helpful. Great staff and fast service at a reasonable price. What more could you ask for? More

by THERABISHAWS Verified Customer Verified Customer

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Terrible The experience was terrible your new staff need to be trained better. The experience was terrible (terrible terrible) your new staff need to be trained better. to be trained better. The experience was terrible (terrible terrible) your new staff need to be trained better. More

by zinarienecker Verified Customer Verified Customer

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Fast and very friendly she was the fastest service I’ve ever had in a long time ever had in a long time More

by OGLESBYSHIRLEY Verified Customer Verified Customer

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