Edgardo Acosta
Edgardo Acosta at Russ Darrow Honda

Edgardo Acosta | Page 2

Service Advisor

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

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4.9
41 Reviews
4.9

41 Reviews

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41 Reviews of Edgardo Acosta

June 04, 2026

Dealership Rating
Employee Rating

Edwardo was great on the phone and in person. Service was good with prompt communication. More

by Sameer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Stein, Rachel Aguilar

Jun 04, 2026

Russ Darrow Honda responded

Thank you for the five-star review. We’re glad our team provided clear updates and smooth service for your Honda Accord. We look forward to helping you again. George Matthews george.matthews@russdarrow.com

June 03, 2026

Dealership Rating
Employee Rating

Very good I enjoy coming to have my car worked on because they take the time to explain everything to you More

by Varandaj91
Recommend Dealer
Yes

Other Employees Tagged: Edgardo Acosta

Jun 03, 2026

Russ Darrow Honda responded

Edgardo and the service team appreciate your feedback. We’re glad you find our explanations helpful when working on your Honda HR-V. Thank you for trusting us and we look forward to your next visit. George Matthews george.matthews@russdarrow.com

May 31, 2026

Dealership Rating
Employee Rating

Always consist of Awesome Customer Service. Worker are always willing to assist and service you. More

by MOMASANDRA51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 01, 2026

Russ Darrow Honda responded

We’re glad you find our team always ready to assist and provide quality service. Thank you for trusting us with your Honda HR-V maintenance. We look forward to supporting you again. George Matthews george.matthews@russdarrow.com

May 31, 2026

Dealership Rating
Employee Rating

Great service knowledgeable and efficient Informed me of vehicle progress via video Also got a nice car wash free More

by donfstep
Recommend Dealer
Yes

Other Employees Tagged: Edgardo Acosta

May 31, 2026

Russ Darrow Honda responded

We’re glad the team provided knowledgeable and efficient service on your Honda, and that the video updates helped keep you in the loop. Edgardo and our crew enjoyed giving your vehicle a complimentary wash. Thank you for your five star review. George Matthews george.matthews@russdarrow.com

May 31, 2026

Dealership Rating
Employee Rating

Efficient. Clean. Service Advisor communicated well. Service Advisors counter area got very noisy if there were customers on either side of me. My bill was pret More

by CORNEL.ROSARIO
Recommend Dealer
Yes

Other Employees Tagged: Edgardo Acosta

Jun 03, 2026

Russ Darrow Honda responded

Thank you for taking the time to share your feedback. We appreciate your business and hope to see you again! George Matthews george.matthews@russdarrow.com

May 31, 2026

Dealership Rating
Employee Rating

Rachel is very friendly and kept me updated while my vehicle was in for service, highly recommend having vehicle serviced here. More

by SCOTTBOHNJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 31, 2026

Russ Darrow Honda responded

Thank you for recommending us and for highlighting Rachel’s friendly updates during your Honda CR-V service. We’re glad you felt informed and cared for throughout your visit. We look forward to helping with your next service. George Matthews george.matthews@russdarrow.com

May 30, 2026

Dealership Rating
Employee Rating

Service from eight in the morning to three in the afternoon, three hours to get tires and the confirmation that there’s a constant issue with CRV tires which is documented since 2019 the lack of admi More

by ANTONOFFKEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 04, 2026

Russ Darrow Honda responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with you and our team here. Please reach out to us at your convenience. Thank you for your time, and hopefully, we can get to the bottom of this. George Matthews george.matthews@russdarrow.com

May 23, 2026

Dealership Rating
Employee Rating

I.was happy with service. I got in and out quick The cost of the repair was reasonable. More

by MYSELFJ0HNSELF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2026

Russ Darrow Honda responded

Thank you for sharing your feedback on your Honda Fit service. We’re pleased Edgardo and our team could get you back on the road quickly and at a fair cost. We look forward to helping you again. George Matthews george.matthews@russdarrow.com

May 22, 2026

Dealership Rating
Employee Rating

You guys doing good job I hope you guys have a good day see you guys next time More

by Lalakuhtoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2026

Russ Darrow Honda responded

It’s great to hear you’re happy with the service on your Honda CR-V and we look forward to your next visit. Thank you for your feedback. George Matthews george.matthews@russdarrow.com

May 22, 2026

Dealership Rating
Employee Rating

Everyone at Russ Darrow Honda conducts themselves with the highest standards of excellence. They are kind, patient, and sympathetic. They clearly explain everything, offer worthwhile solutions, and work w More

by DARKTRILARIAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 22, 2026

Russ Darrow Honda responded

Congratulations on your new Honda Civic and thanks for the five-star review. We’re delighted our team could provide clear explanations and supportive solutions throughout your visit. We look forward to assisting you again. George Matthews george.matthews@russdarrow.com

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