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Edgardo Acosta
Edgardo Acosta at Russ Darrow Honda

Edgardo Acosta | Page 4

Service Advisor

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

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4.9
41 Reviews
4.9

41 Reviews

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41 Reviews of Edgardo Acosta

May 04, 2026

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Employee Rating

I have no complaints. It's been a good experience for me. I am very happy. Always reliable service!! More

by DABARBER317
Recommend Dealer
Yes

Other Employees Tagged: Edgardo Acosta

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May 04, 2026

Russ Darrow Honda responded

Thank you for sharing such positive feedback about your Honda Pilot service. Edgardo and our team are pleased to know the service has been consistently reliable and met your expectations. We look forward to assisting you with your next maintenance. George Matthews george.matthews@russdarrow.com

April 30, 2026

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The service that they provided me was outstanding, high quality service. I'm recommending to everybody! More

by Jeffrey Coleman Sr.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Malkowski, Jonathan Stein, Rachel Aguilar, Aleiah Brown, Maddie Wojciechowski, Cruz Drahonovsky, Alicia Love, Kailah Flores-Malone

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Apr 30, 2026

Russ Darrow Honda responded

We’re delighted you found our service on your Dodge Dart outstanding and high quality. Your recommendation to everyone means a lot to our team. We look forward to serving you again. George Matthews george.matthews@russdarrow.com

April 30, 2026

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Friendly speedy service like no other place I've experienced. I have a 2017 Honda and a 2025 Subaru. I'd rather bring my Subaru here because of the excitement service! More

by marvalj31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Stein, Rachel Aguilar, Maddie Wojciechowski, Cruz Drahonovsky, Alicia Love

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Apr 30, 2026

Russ Darrow Honda responded

It’s wonderful to hear that our team’s friendly and speedy service stood out to you. We’re honored that you choose us for your Subaru Crosstrek maintenance. We look forward to keeping your Subaru running at its best. George Matthews george.matthews@russdarrow.com

April 29, 2026

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I always take my vehicles to Russ Darrow for service. They do a great job taking care of them. More

by cloverlaw634
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Malkowski, Jonathan Stein, Rachel Aguilar, Aleiah Brown, Maddie Wojciechowski, Zach Gresbach, Cruz Drahonovsky, Alicia Love, Kailah Flores-Malone

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Apr 29, 2026

Russ Darrow Honda responded

It’s wonderful to know you bring your Honda CR-V in for service. We appreciate your loyalty and are glad our team has taken great care of your vehicles. We look forward to keeping your CR-V running smoothly. George Matthews george.matthews@russdarrow.com

April 27, 2026

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Customer service was excellent. Edgardo was very knowledgeable, friendly, and willing to answer any questions I had. 10/10 would recommend him and this dealership to friends/family. More

by ben.denker
Recommend Dealer
Yes

Other Employees Tagged: Edgardo Acosta

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Apr 27, 2026

Russ Darrow Honda responded

We appreciate your feedback and are delighted Edgardo provided such friendly, knowledgeable support during your Honda Odyssey service. It’s wonderful to know he answered all your questions completely. Thank you for recommending us to your friends and family. George Matthews george.matthews@russdarrow.com

April 20, 2026

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good overall. - initial video update was sent to me at end of service, which is pointless. - automatic tire tread sensors said front (L) 5, (R) 5. back (L) 4, More

by Seanyenlee
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edgardo Acosta

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Apr 21, 2026

Russ Darrow Honda responded

Dean, thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. George Matthews george.matthews@russdarrow.com

March 27, 2026

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Great service Very good experience with all the people I dealt with. Nice waiting room More

by irocker
Recommend Dealer
Yes

Other Employees Tagged: Edgardo Acosta

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Mar 27, 2026

Russ Darrow Honda responded

Thank you for choosing us for your Honda Passport service. Edgardo and our team are glad you felt well looked after and found the waiting room comfortable. George Matthews george.matthews@russdarrow.com

March 24, 2026

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I greatly appreciate getting my car serviced at this Honda dealership the team is always pleasant and knowledgeable More

by dkshobee
Recommend Dealer
Yes

Other Employees Tagged: Edgardo Acosta

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Mar 25, 2026

Russ Darrow Honda responded

It’s rewarding to hear our Honda team’s friendliness and expertise stood out to you. We’re pleased your Pilot received attentive service. Edgardo looks forward to welcoming you back. George Matthews george.matthews@russdarrow.com

March 20, 2026

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Ed was super nice. The shop and store look very nice. Everyone is generally friendly. More

by Xxlharley1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Matthews

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Mar 20, 2026

Russ Darrow Honda responded

Thank you for the five-star feedback! We’re glad Edgardo could assist you and that our shop and store made a positive impression. We appreciate your kind words about our friendly team and thank you for trusting us with your Honda CR-V. George Matthews george.matthews@russdarrow.com

March 19, 2026

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Employee Rating

Very thorough! Rachael was very helpful snd described everything that needed to be done. Thought the video that was sent was interesting More

by TOOTS3214
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Aguilar

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Mar 19, 2026

Russ Darrow Honda responded

It’s great to hear Rachel walked you through all the needed work on your Honda CR-V and that the video helped illustrate the process. We aim to keep things transparent and informative from start to finish. We look forward to helping with your next service visit. George Matthews george.matthews@russdarrow.com

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