Brianna Worthington
Brianna Worthington at Ken Ganley Ford Norton
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Brianna Worthington

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.8
134 Reviews

Dealership Experience

3 yrs, 8 mos

4.8

134 Reviews

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134 Reviews of Brianna Worthington

January 18, 2025

Dealership Rating
Employee Rating

The service was great. The customer service was awesome. Briana scheduled me in for service the very next morning after I contacted them. When my truck was at the dealer, More

by Matlindesmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2025

Ken Ganley Ford Norton responded

We are very happy to hear that Brianna provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 17, 2025

Dealership Rating
Employee Rating

Great work, great team. I would definitely recommend them to all I know Thanks for your service More

by Chsadmin
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jan 18, 2025

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 16, 2025

Dealership Rating
Employee Rating

Ashley and the rest of the service team have always done a great job of taking care of my needs while handling the service of my Fords for the last 7 years. More

by brian
Service Price Transparency
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Recommend Dealer
Yes
Jan 16, 2025

Ken Ganley Ford Norton responded

Brian, Thank you! Ashley and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

January 10, 2025

Dealership Rating
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The dealership was very clean. The staff was very courteous, and my car was clean when they finish serving servicing it I I love Ganley Ford More

by CNORVELLUT
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Recommend Dealer
Yes
Jan 10, 2025

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 31, 2024

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On time and friendly to fix the recall on our car. I was very pleased with the service. More

by bcundiff51
Service Price Transparency
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Recommend Dealer
Yes
Jan 02, 2025

Ken Ganley Ford Norton responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 28, 2024

Dealership Rating
Employee Rating

Ashley was great to work with. She was very helpful from start to finish. Very knowledgeable on the Ford product. More

by jkircenbauer
Service Price Transparency
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Recommend Dealer
Yes
Dec 30, 2024

Ken Ganley Ford Norton responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Norton. Please don't hesitate to reach out if there's anything additional we can do for you.

December 11, 2024

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Employee Rating

Very attentive, very knowledgeable. Very curious couldn't ask me enough if they could help me when all the way to provide everything they could for me, absolutely, a magnificent best tr More

by captainjacks33
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Recommend Dealer
Yes
Dec 11, 2024

Ken Ganley Ford Norton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

December 06, 2024

Dealership Rating
Employee Rating

Ken Ganley has done maintenance work my 2005 Mustang GT for years. My 2016 Escape is serviced by the dealer where it was purchased because I have a lifetime agreement. But when my battery failed, Brianna o More

by Bob
Recommend Dealer
Yes

Other Employees Tagged: Rob the technician

Dec 08, 2024

Ken Ganley Ford Norton responded

Hi Bob, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 03, 2024

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Employee Rating

Good service all around. Quick and easy. They do a good job. Keep up the good work. More

by wroot1313
Service Price Transparency
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Recommend Dealer
Yes
Dec 03, 2024

Ken Ganley Ford Norton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

November 21, 2024

Dealership Rating
Employee Rating

Great customer service. Fast and efficient. They always go the extra mile. Knowledgeable, helpful, and customer-oriented sales person too. Will use Ganley Ford service and s More

by scpangburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Pangburn

Nov 21, 2024

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Norton.

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