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Brianna Worthington
Brianna Worthington at Ken Ganley Ford Norton
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Brianna Worthington

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.8
150 Reviews

Dealership Experience

3 yrs, 11 mos

4.8

150 Reviews

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150 Reviews of Brianna Worthington

March 31, 2025

Dealership Rating
Employee Rating

Service was quick. They have my transmission rebuilt in two days, They also gave me a rental, Me being from out of town, That was a helpful. More

by Spunkoct1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Neely

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Mar 31, 2025

Ken Ganley Ford Norton responded

Thanks for sharing about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

March 28, 2025

Dealership Rating
Employee Rating

Desmond thank you for everything, you are the best of the best!!! I love my New Ford F-150 4x4… My wife and I love you working with you and Ganley Ford. Thank you!!! More

by Mr. Howe US.Army
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, Craig Douglas, John Kirchenbauer, Scott Spath, Matt Palffy, Ashley Neely

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Mar 28, 2025

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

March 24, 2025

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Employee Rating

Desmond made the purchasing experience quick and easy. Ganley Ford Norton is the Best Place to Purchase and get your vehicle serviced. More

by hanjoma1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, Craig Douglas, Tony Zuppe, John Kirchenbauer, Fulton Benya, Scott Spath, Adam Magyarics, Sean Pangburn, Ashley Neely

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Mar 26, 2025

Ken Ganley Ford Norton responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Desmond! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

March 20, 2025

Dealership Rating
Employee Rating

Desmond is a great guy! He goes above and beyond to help his people... He has a great smile all the time!!! Thank you Des More

by Karengipson190
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, Tom Yerace, John Chapman, John Kirchenbauer, Scott Spath, Ashley Neely

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Mar 21, 2025

Ken Ganley Ford Norton responded

Thank you so much for your excellent review, Karen! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

Mar 23, 2025

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! We are always more than happy to assist you if anything else comes up. Take care!

March 15, 2025

Dealership Rating
Employee Rating

Franco and the team at Ken Ganley Ford in Norton were great to deal with! More

by echenning6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova, Craig Douglas, John Chapman, Matt Palffy

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Mar 15, 2025

Ken Ganley Ford Norton responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

March 13, 2025

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Employee Rating

Great customer service. Bri was a great with updates. Would recommend going to them for all your needs. More

by tylertucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 15, 2025

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

Mar 16, 2025

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

March 02, 2025

Dealership Rating
Employee Rating

Was a good experience, everything was handled professionally, young lady at the front desk very courteous and right on the mark as far as letting me know what was going on. Would I go there again More

by Jpjamac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 03, 2025

Ken Ganley Ford Norton responded

Thanks for sharing about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again!

Mar 05, 2025

Ken Ganley Ford Norton responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

February 26, 2025

Dealership Rating
Employee Rating

Brianna Dantz was a pleasure to work with. Happy with the service from your technician and service writer. More

by ScottC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 26, 2025

Ken Ganley Ford Norton responded

Thank you so much for your excellent review, Scott! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Norton to be a positive one. Please don't hesitate to reach out if you need anything else.

February 23, 2025

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Employee Rating

Everything seems like it was done very well. They did a recall, oil change, and tire rotation. For some reason when I got it back the left turn signal is blinking quickly. I will reach out to th More

by cgray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 24, 2025

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that Brianna and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Norton to be a positive one. Please don't hesitate to reach out if you need anything else.

February 21, 2025

Dealership Rating
Employee Rating

Very professional, easy to work with, listened to me and what I was looking for re: service for my 17 year old Ford Escape. More

by aglosh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 21, 2025

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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