Brianna Worthington
Brianna Worthington at Ken Ganley Ford Norton
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Brianna Worthington

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.8
128 Reviews

Dealership Experience

3 yrs, 7 mos

4.8

128 Reviews

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128 Reviews of Brianna Worthington

December 11, 2024

Dealership Rating
Employee Rating

Very attentive, very knowledgeable. Very curious couldn't ask me enough if they could help me when all the way to provide everything they could for me, absolutely, a magnificent best tr More

by captainjacks33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 11, 2024

Ken Ganley Ford Norton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

December 06, 2024

Dealership Rating
Employee Rating

Ken Ganley has done maintenance work my 2005 Mustang GT for years. My 2016 Escape is serviced by the dealer where it was purchased because I have a lifetime agreement. But when my battery failed, Brianna o More

by Bob
Recommend Dealer
Yes

Other Employees Tagged: Rob the technician

Dec 08, 2024

Ken Ganley Ford Norton responded

Hi Bob, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 03, 2024

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Good service all around. Quick and easy. They do a good job. Keep up the good work. More

by wroot1313
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 03, 2024

Ken Ganley Ford Norton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

November 21, 2024

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Fast service and problem handled quickly. Always treat ed nicely and always great to see Desmond in the sales Dept. Would definitely recommend this dealer. More

by ACEVETTE
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 22, 2024

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 21, 2024

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Great customer service. Fast and efficient. They always go the extra mile. Knowledgeable, helpful, and customer-oriented sales person too. Will use Ganley Ford service and s More

by scpangburn
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Sean Pangburn

Nov 21, 2024

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Norton.

November 20, 2024

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Employee Rating

Great service and the employees treat customers with kindness and respect I will recommend the service department More

by Lwalkerpro.
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2024

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Norton. We look forward to having you as one of our valued customers for many more years to come!

Nov 22, 2024

Ken Ganley Ford Norton responded

Hi, we really appreciate your positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 18, 2024

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Employee Rating

The best Service Department around, Always quick, and efficient. You guys are the Best!!!! Keep it up!! More

by jkircenbauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2024

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 16, 2024

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I found everyone to be helpful and respectful. Was a nice change from the dealer that I used to have to deal with in another state. More

by Spohny67
Service Price Transparency
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Recommend Dealer
Yes
Nov 18, 2024

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Nov 19, 2024

Ken Ganley Ford Norton responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 04, 2024

Dealership Rating
Employee Rating

Brianna was very nice on phone and in person. Easy to schedule appointment and all service was taken care of in reasonable amount of time. Brianna also answered all service questions I had plus s More

by SMETZ104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 05, 2024

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear Brianna and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 03, 2024

Dealership Rating
Employee Rating

Brianna and the staff are awesome. They cleaned up a mess from another mechanic. I have nothing but praise for Ken Ganley Ford. More

by johnj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 05, 2024

Ken Ganley Ford Norton responded

John, Thank you for taking the time to share your thoughts on working with Brianna and our team. We're glad to hear we delivered such a great experience!

Nov 05, 2024

Ken Ganley Ford Norton responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Norton. We hope you have a great day!

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