Brianna Worthington
Brianna Worthington at Ken Ganley Ford Norton

Brianna Worthington

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.9
159 Reviews

Dealership Experience

4 yrs, 2 mos

4.9

159 Reviews

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159 Reviews of Brianna Worthington

July 20, 2025

Dealership Rating
Employee Rating

All good! As usual they did a quick and thorough job. I would recommend them every time. More

by cgray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 20, 2025

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 15, 2025

Dealership Rating
Employee Rating

My car was taken in for an oil change and another repair, but when I got the car back the oil change wasn’t done and neither was the repair. I spoke to John, the service manager, and he arranged to have my c More

by PhilnDeb
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Ashley Neely

Jul 15, 2025

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Norton. We look forward to having you as one of our valued customers for many more years to come!

July 05, 2025

Dealership Rating
Employee Rating

Was impressed with timely service. Communication was also great and friendly to work with Brianna! Like the fact that they call and check with you before performing services. More

by independentseamstress
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 05, 2025

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 21, 2025

Dealership Rating
Employee Rating

Brianna is very helpful and has excellent customer service skills. Brianna had helped me out with prior service isdues More

by Sportsfan7565
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 21, 2025

Ken Ganley Ford Norton responded

Thank you for your review and kind words for Brianna! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

June 18, 2025

Dealership Rating
Employee Rating

Best service around Vehicle always ready when promised The staff is always friendly and accommodating Would recommend this service to anyone !!! More

by mschneides
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2025

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 02, 2025

Dealership Rating
Employee Rating

Dez is the best salesman I have ever dealt with. With John backing him up, we leave feeling we did the best we could. My wife and I don’t even think of going somewhere else. More

by Larry Boville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2025

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

May 28, 2025

Dealership Rating
Employee Rating

Finished work earlier than expected! Also did a great job on the detail!! Thank you! More

by Kelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2025

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 27, 2025

Dealership Rating
Employee Rating

Breanna is awesome. She always makes sure we get everything taken care of. The used car we purchased is great so far. Thanks More

by Jklue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Stancil

May 27, 2025

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 27, 2025

Dealership Rating
Employee Rating

They were very helpful and easy to understand when explaining what was going on. They were on top of things. More

by judy
Service Price Transparency
Service Communication
Recommend Dealer
Yes
May 27, 2025

Ken Ganley Ford Norton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

May 13, 2025

Dealership Rating
Employee Rating

They were very professional got me in did what I asked in a timely manner More

by SHAWNTBOWEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2025

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Norton. We look forward to having you as one of our valued customers for many more years to come!

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