Ashley Neely
Ashley Neely at Ken Ganley Ford Norton

Ashley Neely

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.8
85 Reviews
4.8

85 Reviews

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85 Reviews of Ashley Neely

April 17, 2026

Dealership Rating
Employee Rating

Scott Spath at Ken Ganley ford is excellent at his job. He keeps you informed every step. The mechanic did a excellent job on my truck, in fact, everyone I came into contact with was very kind and respectf More

by gpamer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2026

Ken Ganley Ford Norton responded

Thanks for trusting us with your Ford Ranger and for highlighting Scott’s clear communication. We’re delighted our technicians treated you with respect and delivered thorough service. We appreciate your recommendation and look forward to caring for your Ranger again.

April 07, 2026

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Employee Rating

I LOVE Alan. 😍 I LOVE Alan😍 I LOVE Alan😍I LOVE Alan😍 I LOVE Alan😍 More

by richardsonr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2026

Ken Ganley Ford Norton responded

Receiving feedback like this brightens our day. We’re thrilled Alan provided outstanding support while servicing your Ford. Thank you for the five-star rating.

April 02, 2026

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Quick response and service! Thank you for the great job. They helped get it covered under extended wattanty! More

by adamjprokop62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 02, 2026

Ken Ganley Ford Norton responded

Pleased to hear our team responded quickly and secured coverage under your Ford’s extended warranty. Ashley appreciated the chance to assist during your service visit. Thank you for the five star rating.

March 21, 2026

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Greatest friend service they help get you into a nice car ,regardless what it takes More

by fredgilt0
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell

Mar 21, 2026

Ken Ganley Ford Norton responded

We appreciate your five-star review and are glad our friendly service team could assist you. It’s wonderful to know we took good care of your Buick. Thank you for trusting us, and we look forward to your next visit.

March 10, 2026

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Employee Rating

Was a great help, I very appreciate of her assistance. Would recommend her to anyone. More

by Jzuppe0910
Recommend Dealer
Yes
Mar 11, 2026

Ken Ganley Ford Norton responded

It’s wonderful to hear that Ashley’s assistance during your Ford Edge service was so helpful. Thank you for recommending us to others.

March 02, 2026

Dealership Rating
Employee Rating

Once my car got in the work got done fast they kept me informed about everything More

by helenlkline
Recommend Dealer
Yes

Other Employees Tagged: Ashley Neely

Mar 03, 2026

Ken Ganley Ford Norton responded

Thank you for sharing your positive experience. We’re glad the service on your Ford Escape was completed quickly and that we kept you informed every step of the way. Ashley appreciates your feedback and we look forward to assisting you again.

February 28, 2026

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Employee Rating

Great service. Especially compared to other ford dealers in the area Fast and informative in their explanation of required service More

by J_ECK24
Recommend Dealer
Yes

Other Employees Tagged: Ashley Neely

Feb 28, 2026

Ken Ganley Ford Norton responded

Thank you for highlighting the quick turnaround and clear explanation on your Ford F-150 service. We’re glad to have stood out among local Ford dealers and appreciate your feedback.

February 24, 2026

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Employee Rating

The whole process was very smooth and precise. Everything was done properly and timely. Will happily go back More

by Matt
Recommend Dealer
Yes

Other Employees Tagged: Ashley Neely

Feb 24, 2026

Ken Ganley Ford Norton responded

It’s great to hear your Ford Expedition service process was smooth and finished on time. Thank you for trusting us with your vehicle. We look forward to welcoming you back.

February 18, 2026

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Employee Rating

They were quick, easy, and professional. Definitely will be back for service needs A+ experience More

by nickhurd0
Recommend Dealer
Yes

Other Employees Tagged: Ashley Neely

Feb 19, 2026

Ken Ganley Ford Norton responded

We’re thrilled our service team provided quick and straightforward care for your Ford F-150. It’s great to know you found the experience professional. We look forward to welcoming you back for future service.

February 17, 2026

Dealership Rating
Employee Rating

5 Every experience I’ve had with Ken Ganley Automotive Group (chatgpt://generic-entity?number=0) has been exceptional. I previously purchased two vehicles from their Medina (chatgpt://generic-entity?numbe More

by Ebbbryce7
Recommend Dealer
Yes

Other Employees Tagged: Ashley Neely

Feb 18, 2026

Ken Ganley Ford Norton responded

Thank you for sharing your positive experience with our Chevrolet Equinox service. It’s rewarding to know Ashley provided clear communication and that our team returned your vehicle ahead of schedule. We look forward to assisting you and your family again.

Feb 19, 2026

Ken Ganley Ford Norton responded

Hi, thank you for taking the time to leave a review for us at Ken Ganley Ford Norton. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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