Ashley Neely
Ashley Neely at Ken Ganley Ford Norton

Ashley Neely

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.9
152 Reviews
4.9

152 Reviews

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152 Reviews of Ashley Neely

November 12, 2026

Dealership Rating
Employee Rating

I am very pleased ever since I have been coming there. No problem great service and Employees in all departments More

by George Garman
Recommend Dealer
Yes

Other Employees Tagged: Ashley Neely

Nov 12, 2026

Ken Ganley Ford Norton responded

Knowing you’ve been consistently pleased with the service on your Ford F-150 means a lot to us. We also appreciate your recognition of our employees across all departments.

November 08, 2026

Dealership Rating
Employee Rating

KG Ford really blew me away with great service last Thursday. My car tire went flat at work. Two guys came out and got it back to the dealership. I bought a new set of 4 tires and asked for an oil chan More

by AQUINOAMYMARIE19
Recommend Dealer
Yes

Other Employees Tagged: Ashley Neely

Nov 08, 2026

Ken Ganley Ford Norton responded

Our team is pleased we could bring your Ford Bronco Sport to the dealership and return it to your workplace after service. We’re glad a stressful situation ended positively, and your kind words about Ashley’s thoughtful phone assistance mean a lot to us.

November 06, 2026

Dealership Rating
Employee Rating

The best service experience in the business. They get you back up on the road quickly, friendly service and people. More

by Skay
Recommend Dealer
Yes

Other Employees Tagged: Ashley Neely

Nov 06, 2026

Ken Ganley Ford Norton responded

We're glad the service on your Ford Bronco got you back on the road promptly and that our team made you feel welcome. Thank you for the five star rating!

November 05, 2026

Dealership Rating
Employee Rating

The job was done efficiently and done correctly Experience was done well and efficient. No issues to my vehicle and everything I needed handled was taken care of! More

by dnorvell
Recommend Dealer
Yes

Other Employees Tagged: Ashley Neely

Nov 05, 2026

Ken Ganley Ford Norton responded

We're glad the service on your Ford Bronco was completed correctly and everything you needed was addressed without issues. Thank you for the five-star rating and your kind words about our team's prompt work.

November 03, 2026

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Employee Rating

Staffs were polite and Service was smooth, fast and easy too,I appreciate y'all More

by Macelvis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 03, 2026

Ken Ganley Ford Norton responded

We're glad the service on your Ford Fusion felt efficient and hassle free, with courteous care from our team. Thank you for your kind words!

November 01, 2026

Dealership Rating
Employee Rating

She first let me know the tire I needed was not in stock & would have ot there the next day. I went the next day & got it put on. She was also very pleasant. More

by norsheba
Recommend Dealer
Yes

Other Employees Tagged: Ashley Neely

Nov 03, 2026

Ken Ganley Ford Norton responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

Nov 01, 2026

norsheba responded

I had a very good experience. No problems. Great customer service

October 30, 2026

Dealership Rating
Employee Rating

Great customer service & work was performed as requested. The technician I might have a problem with the lug nuts. More

by norsheba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2026

Ken Ganley Ford Norton responded

We're pleased the work on your Ford Fusion met your requests and that you felt well cared for by our team. Thank you for the five-star rating!

October 29, 2026

Dealership Rating
Employee Rating

I went for an oil change and they did an excellent job and let me know I needed brakes also, I just want to say thanks for going beyond. More

by odenteri
Recommend Dealer
Yes

Other Employees Tagged: Ashley Neely

Oct 29, 2026

Ken Ganley Ford Norton responded

We're glad the oil change on your Ford went well and that our team brought the brake needs to your attention. Thank you for recognizing the extra care.

October 23, 2026

Dealership Rating
Employee Rating

They're really kind they helped They're kind of thoughtful they think about their customers they're going through. I hope you get through your deal. More

by Kjackson1735
Recommend Dealer
Yes

Other Employees Tagged: Ashley Neely

Oct 23, 2026

Ken Ganley Ford Norton responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ken Ganley Ford Norton are glad to have you as a customer.

October 23, 2026

Dealership Rating
Employee Rating

A very pleasant, respectful, comfortable environment My service was handled with care kindness. Also, all the employees are very helpful and hands-on. I appreciate the wonderful service. More

by camishajlove24
Recommend Dealer
Yes

Other Employees Tagged: Ashley Neely

Oct 23, 2026

Ken Ganley Ford Norton responded

Thanks for sharing about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

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