Fulton Benya
Fulton Benya at Ken Ganley Ford Norton

Fulton Benya

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.8
317 Reviews
4.8

317 Reviews

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317 Reviews of Fulton Benya

July 03, 2026

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Employee Rating

Fulton took care of getting my F550 oil/filters changed in a reasonable time frame. He kept me informed of the process the entire time. More

by JASH1
Service Price Transparency
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Recommend Dealer
Yes
Jul 03, 2026

Ken Ganley Ford Norton responded

It’s great to hear Fulton provided clear updates and handled your oil and filter change efficiently. Thank you for trusting our Ford service team. We look forward to helping you again.

June 30, 2026

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Everyone was friendly. Diagnosed the problem on our motorhome and contacted us on problem with the cost. They repaired it in short time. Thank you for working in time for o More

by dougd713
Service Price Transparency
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Recommend Dealer
Yes
Jun 30, 2026

Ken Ganley Ford Norton responded

It’s wonderful that Fulton and our service team diagnosed the issue promptly and kept you updated on the cost. We’re glad the repair was completed quickly so you could stick to your trip schedule. Thank you for trusting us with your Ford motorhome.

June 22, 2026

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The entire staff is great. I wouldn’t take my car anywhere else for service More

by tbyers4522
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Recommend Dealer
Yes
Jun 22, 2026

Ken Ganley Ford Norton responded

It’s wonderful to hear our staff earned your confidence. We look forward to keeping your Ford running smoothly each time you stop by.

June 12, 2026

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We appreciated everything Ashley did for us, She was very nice and knowledgible about what was needed to fix our car, Ganley service dept and the technician did a fantastic job in finding out the issue with More

by MARTUCCICHERYL
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Recommend Dealer
Yes
Jun 12, 2026

Ken Ganley Ford Norton responded

It’s great to learn Ashley and our technicians quickly identified the real problem with your Ford Taurus. Thank you for sharing your positive experience and for recommending us to your family and friends. We look forward to taking care of any future service needs.

May 11, 2026

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Amazing place to Service and purchase your vehicle. The Advisors are top notch and treat you like Family. More

by hanjoma1
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Recommend Dealer
Yes
May 11, 2026

Ken Ganley Ford Norton responded

Thank you for choosing us for both service and the purchase of your Ford Fiesta. We’re delighted our team treated you like family throughout your visit. Your five-star rating encourages us, and we look forward to serving you again.

April 17, 2026

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Scott Spath at Ken Ganley ford is excellent at his job. He keeps you informed every step. The mechanic did a excellent job on my truck, in fact, everyone I came into contact with was very kind and respectf More

by gpamer1
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Recommend Dealer
Yes
Apr 17, 2026

Ken Ganley Ford Norton responded

Thanks for trusting us with your Ford Ranger and for highlighting Scott’s clear communication. We’re delighted our technicians treated you with respect and delivered thorough service. We appreciate your recommendation and look forward to caring for your Ranger again.

November 06, 2025

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Wasted my time with an appointment that i had scheduled on line for a F350, received several reminders for the appointment for my F350, arrived with my F350 and was told that a F350 is a big truck and that More

by Disappointed
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Recommend Dealer
No
Nov 09, 2025

Ken Ganley Ford Norton responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Nov 09, 2025

Ken Ganley Ford Norton responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Norton did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

August 14, 2025

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Pleased how they covered warranty work after an ambulance refitted had caused damage. They were prompt and efficient More

by rpoynter
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Recommend Dealer
Yes

Other Employees Tagged: Ashley Neely

Aug 14, 2025

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 02, 2025

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Great people great service great prices. Fast reliable on time good communications car returned clean. More

by DLALOMIA
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Recommend Dealer
Yes
Aug 02, 2025

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

June 18, 2025

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Employee Rating

Best service around Vehicle always ready when promised The staff is always friendly and accommodating Would recommend this service to anyone !!! More

by mschneides
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Recommend Dealer
Yes
Jun 18, 2025

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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