Excellent service.
Clean facility. Courteous and accommodating service techs. Answered any questions or concerns that I had.
Clean facility. Courteous and accommodating service techs. Answered any questions or concerns that I had.
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by MICKEY MANACK
Verified Customer
Verified Customer
Service Price Transparency
Jul 27, 2026 -
Ken Ganley Ford Norton responded
Wonderful to read about your experience in our clean facility. We’re pleased that our technicians were courteous, accommodating, and answered your questions about your Ford. Fulton and our team appreciate your feedback and look forward to assisting you again.
Jul 28, 2026 -
Ken Ganley Ford Norton responded
Hi Mickey, thank you for your kind review! We are delighted to hear that you had an excellent experience at our facility. Our team is dedicated to providing top-notch service and making sure all of our customers' questions and concerns are addressed. We greatly appreciate your business.
Super friendly and knowledgeable.
Got my motor home in and out quickly and affordably. Will go there again if need be.
Got my motor home in and out quickly and affordably. Will go there again if need be.
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by mikezolin
Verified Customer
Verified Customer
Service Price Transparency
Jul 17, 2026 -
Ken Ganley Ford Norton responded
Thank you for highlighting Fulton’s friendly and knowledgeable service. We’re glad we could make your Ford motor home visit both efficient and affordable, and we look forward to helping you again.
Jul 18, 2026 -
Ken Ganley Ford Norton responded
Hi, we are so happy to read such a great review about Ken Ganley Ford Norton! We can't wait to see you again, have a great day.
Fulton took care of getting my F550 oil/filters changed
in a reasonable time frame. He kept me informed of the process the entire time.
in a reasonable time frame. He kept me informed of the process the entire time.
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by JASH1
Verified Customer
Verified Customer
Service Price Transparency
Jul 03, 2026 -
Ken Ganley Ford Norton responded
It’s great to hear Fulton provided clear updates and handled your oil and filter change efficiently. Thank you for trusting our Ford service team. We look forward to helping you again.
Everyone was friendly.
Diagnosed the problem on our motorhome and contacted us on problem with the cost. They repaired it in short time. Thank you for working in time for o
Diagnosed the problem on our motorhome and contacted us on problem with the cost. They repaired it in short time. Thank you for working in time for our trip.
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by dougd713
Verified Customer
Verified Customer
Service Price Transparency
Jun 30, 2026 -
Ken Ganley Ford Norton responded
It’s wonderful that Fulton and our service team diagnosed the issue promptly and kept you updated on the cost. We’re glad the repair was completed quickly so you could stick to your trip schedule. Thank you for trusting us with your Ford motorhome.
The entire staff is great.
I wouldn’t take my car anywhere else for service
I wouldn’t take my car anywhere else for service
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by tbyers4522
Verified Customer
Verified Customer
Service Price Transparency
Jun 22, 2026 -
Ken Ganley Ford Norton responded
It’s wonderful to hear our staff earned your confidence. We look forward to keeping your Ford running smoothly each time you stop by.
We appreciated everything Ashley did for us, She was very
nice and knowledgible about what was needed to fix our car, Ganley service dept and the technician did a fantastic job in finding out the issue with
nice and knowledgible about what was needed to fix our car, Ganley service dept and the technician did a fantastic job in finding out the issue with the car. We wish we would have taken the car to Ken Ganley Ford Norton to begin with. as no other repair shops could find out the real problem and it cost us alot of money . We would highly recommend other people and family members to go to Ganley Ford Norton. Thank you for taking care of us and the problem with the car, its greatly appreciated,
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by MARTUCCICHERYL
Verified Customer
Verified Customer
Service Price Transparency
Jun 12, 2026 -
Ken Ganley Ford Norton responded
It’s great to learn Ashley and our technicians quickly identified the real problem with your Ford Taurus. Thank you for sharing your positive experience and for recommending us to your family and friends. We look forward to taking care of any future service needs.
Amazing place to Service and purchase your vehicle.
The Advisors are top notch and treat you like Family.
The Advisors are top notch and treat you like Family.
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by hanjoma1
Verified Customer
Verified Customer
Service Price Transparency
May 11, 2026 -
Ken Ganley Ford Norton responded
Thank you for choosing us for both service and the purchase of your Ford Fiesta. We’re delighted our team treated you like family throughout your visit. Your five-star rating encourages us, and we look forward to serving you again.
Scott Spath at Ken Ganley ford is excellent at his job.
He keeps you informed every step. The mechanic did a excellent job on my truck, in fact, everyone I came into contact with was very kind and respectf
He keeps you informed every step. The mechanic did a excellent job on my truck, in fact, everyone I came into contact with was very kind and respectful. I would recommend Ken ganley ford Barberton to everyone,in fact I have a gmc canyon and when I need work done to it I will take it to Ken ganley ford Barberton. Thanks again Scott Spath and everyone at Ken Ganley ford, GREAT JOB !!!!
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by gpamer1
Verified Customer
Verified Customer
Service Price Transparency
Apr 17, 2026 -
Ken Ganley Ford Norton responded
Thanks for trusting us with your Ford Ranger and for highlighting Scott’s clear communication. We’re delighted our technicians treated you with respect and delivered thorough service. We appreciate your recommendation and look forward to caring for your Ranger again.
Wasted my time with an appointment that i had scheduled
on line for a F350, received several reminders for the appointment for my F350, arrived with my F350 and was told that a F350 is a big truck and that
on line for a F350, received several reminders for the appointment for my F350, arrived with my F350 and was told that a F350 is a big truck and that they could not honor my appointment, i would have to schedule another appointment with the big truck center in the back, which they were scheduling a week and a half out. Made my appointment had the service done, they let me take a loaner which i maybe drove 17 miles in a truck that claims 20, got a $9.75 bill for gas., which ordinarily would not bother me as much if they didnt first waste my time and fuel for the first appointment they could not honor. There is more to this than just that there is a few things that occured that were very unprofessional.
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by Disappointed
Verified Customer
Verified Customer
Service Price Transparency
Nov 09, 2025 -
Ken Ganley Ford Norton responded
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.
Nov 09, 2025 -
Ken Ganley Ford Norton responded
Thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Norton did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues.
Thank you again for your feedback. It helps us to get even better.
Pleased how they covered warranty work after an ambulance
refitted had caused damage. They were prompt and efficient
refitted had caused damage. They were prompt and efficient
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by rpoynter
Verified Customer
Verified Customer
Service Price Transparency
Aug 14, 2025 -
Ken Ganley Ford Norton responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.