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Scott Spath

Overview Reviews (490) Inventory (179)

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Scott Spath

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.8

490 Reviews

Overview Reviews (490) Inventory (179)

4.8

490 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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490 Reviews of Scott Spath

October 01, 2026

Dealership Rating

Employee Rating

They took care of the recall on the truck All right And in a timely manner in a timely manner More

by ROYTROWBRIDGE

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Scott Spath

Oct 01, 2026 -

Ken Ganley Ford Norton responded

Timely, reliable service is at the heart of how our service team operates. We’re glad we could address the recall on your Ford Escape efficiently. Hearing that it was completed promptly means a lot to our team.

October 01, 2026

Dealership Rating

Employee Rating

They always do a great job in a timely manner. Best prices around and the Friendliest place. Great job Ganley!!! Best prices around and the Friendliest place. Great job Ganley!!! More

by hanjoma1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya, Ashley Neely, Brianna Worthington, Mike Robinson, Alan Kinnaird

Oct 01, 2026 -

Ken Ganley Ford Norton responded

Your note about our quick, friendly service and competitive pricing highlights what we aim to provide every time. Knowing your praise means a lot to our service department, and we’re glad to deliver that level of service on your Ford F-150.

September 25, 2026

Dealership Rating

Employee Rating

Every time I've been at Ganley they always treat me very good. I will always go to Ganley ford for what I need. Thank you Ganley. good. I will always go to Ganley ford for what I need. Thank you Ganley. More

by CWITCH729

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Scott Spath

Sep 25, 2026 -

Ken Ganley Ford Norton responded

Your mention of consistently positive treatment highlights our service team’s dedication to friendly, attentive care. We’re glad the service on your Ford Escape met your expectations. Knowing you’ll always rely on us for your needs means a lot to our service team.

Sep 26, 2026 -

CWITCH729 responded

Thank you all

September 24, 2026

Dealership Rating

Employee Rating

It was great At Scott did everything he could do make sure my car was taken care sure my car was taken care More

by kiserdavid8

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Scott Spath

Sep 24, 2026 -

Ken Ganley Ford Norton responded

We’re glad Scott could ensure your Ford Edge received the care it needed. Your positive feedback about his efforts is much appreciated.

September 22, 2026

Dealership Rating

Employee Rating

The work/service was very good. Expectations were not. Once the work on the seals were scheduled we were told it 'might' be done that day but likely the next. No problem. The next d Expectations were not. Once the work on the seals were scheduled we were told it 'might' be done that day but likely the next. No problem. The next day I heard nothing and called in. Now, the car might be done that day. I got a call at 5 saying it was done. By that time, I was busy. So we picked it up the next morning. I have no problem with the time it took, but the expectation of it being done sooner was disappointing. More

by Wvb6464

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Scott Spath

Sep 26, 2026 -

Ken Ganley Ford Norton responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Norton did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

September 21, 2026

Dealership Rating

Employee Rating

Quick professional service to address a recall. Excellent communication to call me for the recall appointment Excellent communication to call me for the recall appointment More

by Janishjim

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Scott Spath

Sep 21, 2026 -

Ken Ganley Ford Norton responded

Knowing that our team’s quick response and clear communication regarding your F-150 recall made the process simple is wonderful to hear. Thank you for the five-star rating.

September 15, 2026

Dealership Rating

Employee Rating

Great place to do business Scott does a great job, thank you I highly recommend there service you I highly recommend there service More

by markshack

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Scott Spath

Sep 15, 2026 -

Ken Ganley Ford Norton responded

Our service department is glad Scott provided great care for your Ford Explorer. Hearing that you’d recommend our service means a lot to us.

September 15, 2026

Dealership Rating

Employee Rating

Fast Great service They got the part I needed and they contacted me fast to get the service done on my time contacted me fast to get the service done on my time More

by Deannahubbard19645

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Scott Spath

Sep 15, 2026 -

Ken Ganley Ford Norton responded

Thanks so much for the five-star rating. We’re glad we could source the part quickly and get your Ford Escape serviced at a time that worked best for you.

September 14, 2026

Dealership Rating

Employee Rating

The team at Ganley Ford has been incredible for sales and service! The mobile service process was seamless and I could stay at work while the service call was completed. service! The mobile service process was seamless and I could stay at work while the service call was completed. More

by Adam.koly

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Scott Spath

Sep 14, 2026 -

Ken Ganley Ford Norton responded

Knowing that you found our sales and service incredible is truly rewarding. We’re glad the mobile service process for your Ford Bronco felt seamless and let you stay at work.

September 13, 2026

Dealership Rating

Employee Rating

Trust Scott to give me good and honest advice concerning any issues my Escape might have. any issues my Escape might have. More

by lcarel5

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Scott Spath

Sep 13, 2026 -

Ken Ganley Ford Norton responded

Hearing that you trust Scott to provide honest guidance means a lot to our service department. We’re here whenever your Escape needs assistance.

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