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Scott Spath
Scott Spath at Ken Ganley Ford Norton

Scott Spath

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.8
497 Reviews
4.8

497 Reviews

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497 Reviews of Scott Spath

November 08, 2026

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Employee Rating

They did a good job for the last part. For some reason I got an email from Ken Ganley Ford saying I am recommended more maintenance on my car. I'm not sure why it wasn't done when I was in More

by jarrod.noirot
Recommend Dealer
Yes

Other Employees Tagged: Scott Spath

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Nov 10, 2026

Ken Ganley Ford Norton responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

Nov 10, 2026

Ken Ganley Ford Norton responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Norton did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

November 07, 2026

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I bought my Focus at Ganley in 2015. With the exception of a few oil changes, I have had almost all of my service done at Ganley. I know it’s not the least expensive place to go, but I c More

by MJP2836
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 07, 2026

Ken Ganley Ford Norton responded

Your continued confidence in our service team over the years means a great deal to us. We're glad you can count on dependable, high-quality care for your Ford Focus.

November 03, 2026

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Staffs were polite and Service was smooth, fast and easy too,I appreciate y'all More

by Macelvis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya, Ashley Neely, Brianna Worthington, Mike Robinson, Alan Kinnaird

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Nov 03, 2026

Ken Ganley Ford Norton responded

We're glad the service on your Ford Fusion felt efficient and hassle free, with courteous care from our team. Thank you for your kind words!

October 21, 2026

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Excellent, friendly, quality service! ! Scott always goes above and beyond to help me keep all my Ford vehicles in top condition ! More

by adamsiebarth1
Recommend Dealer
Yes

Other Employees Tagged: Scott Spath

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Oct 21, 2026

Ken Ganley Ford Norton responded

Hearing that Scott consistently goes above and beyond to keep your Ford vehicles in top condition means a lot to our service team. Thank you for your kind words and five-star rating.

October 17, 2026

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Good energy , reliable, everyone working hard and good service. Dependable. Great selection of vehicles great staff More

by DAVIDFITZ369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Leonhard, Mike Robinson

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Oct 18, 2026

Ken Ganley Ford Norton responded

Knowing you found our service energetic and reliable means a lot to our service department. We’re glad the service on your Ford F-150 felt dependable and that our team and vehicle lineup impressed you.

Oct 19, 2026

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 13, 2026

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Had a great experience I will be back for more services. Everyone always does a nice job More

by Sheenamason1
Recommend Dealer
Yes

Other Employees Tagged: Scott Spath

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Oct 13, 2026

Ken Ganley Ford Norton responded

Your Ford Bronco is in great hands with our service team. Hearing you’ll be back for more services and that everyone always does a nice job means a lot to our team.

October 10, 2026

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Service department is thorough and helpful. Always proactive but not pushy on maintenance needs for my vehicle. More

by John
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Service Time
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Recommend Dealer
Yes
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Oct 12, 2026

Ken Ganley Ford Norton responded

Thanks for sharing about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

Oct 13, 2026

Ken Ganley Ford Norton responded

Hello John, thank you for your kind words! We're thrilled to hear that you appreciate our thorough and proactive service. Our team is dedicated to providing the best care for your vehicle without being pushy. We look forward to serving you again!

October 08, 2026

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Took the car for service, service e writer was very nice and the guy who took me to my car was nice and answered a couple of questions that I had. Very positive experience More

by Jdriding146
Recommend Dealer
Yes

Other Employees Tagged: Scott Spath

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Oct 08, 2026

Ken Ganley Ford Norton responded

Our service team enjoyed guiding you back to your Ford Explorer and answering your questions during your visit. Your positive feedback means a lot to us.

October 08, 2026

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Employee Rating

The service was done professionally and came with a 2 year warranty. The also inspected my car for other problems at no cost. More

by tswan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 08, 2026

Ken Ganley Ford Norton responded

Your note about the two-year warranty and our complimentary vehicle inspection shows our service team’s commitment to thorough care. Knowing that the service on your Ford Fusion felt professional means a great deal to us.

October 06, 2026

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Employee Rating

Everyone was very nice. I really don't know mechanics so I hope they did what they said they did. More

by georgiahubbard
Recommend Dealer
Yes

Other Employees Tagged: Scott Spath

Print
Oct 08, 2026

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Norton.

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