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Scott Spath
Scott Spath at Ken Ganley Ford Norton

Scott Spath

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.7
463 Reviews
4.7

463 Reviews

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463 Reviews of Scott Spath

July 26, 2026

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Employee Rating

I call for a cost estimate and the service was a lot more expensive than what I was quoted More

by JEFF.HARAMIS
Recommend Dealer
No

Other Employees Tagged: Scott Spath

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Jul 29, 2026

Ken Ganley Ford Norton responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Norton did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

July 25, 2026

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Employee Rating

Friendly and fair My experience at Ganley was enjoyable. Everyone there is friendly and trusting. More

by Ashleydsmith711
Recommend Dealer
Yes

Other Employees Tagged: Scott Spath

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Jul 25, 2026

Ken Ganley Ford Norton responded

We appreciate you taking the time to share your experience. It’s great to know our team offered friendly, fair service for your Lincoln. Thank you for trusting us, and we look forward to your next visit.

July 24, 2026

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Employee Rating

Ken. Ganley Ford will work with you on pricing and the work that i have done was great ???? More

by sandrawilliamscarter619
Recommend Dealer
Yes

Other Employees Tagged: Scott Spath

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Jul 26, 2026

Ken Ganley Ford Norton responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

July 23, 2026

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Employee Rating

Staff is very friendly. Service Department was punctual and very helpful. Was notified promptly when service was completed. More

by DIANAGEYER13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Neely

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Jul 24, 2026

Ken Ganley Ford Norton responded

It’s great to hear our staff greeted you warmly and that our service department handled your Ford promptly. We’re glad the notification let you know as soon as everything was finished. We look forward to assisting you again.

July 18, 2026

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Employee Rating

Great job. Very efficient The team did a great job and the overall timeline was very fast. More

by Jtramonte
Recommend Dealer
Yes

Other Employees Tagged: Scott Spath

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Jul 19, 2026

Ken Ganley Ford Norton responded

It’s wonderful to hear that Scott and our team got your Ford F-150 serviced so efficiently. Thank you for highlighting the quick timeline and smooth process. We look forward to helping you again.

July 18, 2026

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Employee Rating

Great job. Very efficient The team did a great job and the overall timeline was very fast. More

by Jtramonte
Recommend Dealer
Yes

Other Employees Tagged: Scott Spath

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Jul 19, 2026

Ken Ganley Ford Norton responded

Scott and our service team are delighted we could complete your Ford F-150 service quickly and efficiently. Your feedback about our fast turnaround truly means a lot. If there’s anything else your F-150 needs, feel free to reach out.

July 18, 2026

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Employee Rating

Great job. Very efficient The team did a great job and the overall timeline was very fast. More

by Jtramonte
Recommend Dealer
Yes

Other Employees Tagged: Scott Spath

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Jul 19, 2026

Ken Ganley Ford Norton responded

Thank you for trusting us with your Ford F-150. Scott and the service team are pleased to hear the work was completed so efficiently. Please let us know whenever you need assistance again.

July 18, 2026

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Employee Rating

Okay I have never had a problem with the service department. We have purchased 7 cars from Ganley over the years. More

by ediestudy47
Recommend Dealer
Yes

Other Employees Tagged: Scott Spath

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Jul 18, 2026

Ken Ganley Ford Norton responded

We’re delighted to hear you’ve never had an issue with our service department and that you’ve trusted us for seven Ford purchases. Scott and our team appreciate your loyalty and look forward to assisting with your Ford Edge again soon.

July 11, 2026

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Employee Rating

I got a call from the service department informing me of a recall notice. They helped me make an appointment. There time estate was right on. I was ever happy with my interaction with Ken Ganley dealershi More

by jhevener
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Neely

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Jul 12, 2026

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 11, 2026

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Employee Rating

Very unprofessional and he said they had the capability to look at my vehicle which they did not wasted my time and then got xxxxty when questioned about why he wasn’t honest about scanning capabilities at More

by Hazelmonster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Jul 13, 2026

Ken Ganley Ford Norton responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Norton did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

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