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Scott Spath
Scott Spath at Ken Ganley Ford Norton
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Scott Spath

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.7
371 Reviews
4.7

371 Reviews

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371 Reviews of Scott Spath

June 07, 2024

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Employee Rating

Everyone is always friendly and helpful from service to sales. They answered all my questions and made everything simple and easy More

by Zack808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Kevin Kneebusch, Jack Leonhard

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Jun 07, 2024

Ken Ganley Ford Norton responded

Thank you, Zack, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Jun 08, 2024

Ken Ganley Ford Norton responded

Hi, we appreciate your positive review about your recent experience with us! Until the next time we meet, take care!

June 06, 2024

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Employee Rating

Coupon bait and switch. There is an attempt by the sales staff to OVER CHARGE for new vehicles. No rewards for being a loyal customer to these xxxxxxxx. I do not recommend, More

by kevinebuck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, John Chapman, Brianna Worthington, Jack Leonhard

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Jun 06, 2024

Ken Ganley Ford Norton responded

Kevin, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 04, 2024

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Employee Rating

Great service. They were courteous and polite. They were professional and communicated throughout the service process More

by mikefirtha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Jun 05, 2024

Ken Ganley Ford Norton responded

Mike, Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad Scott and our team were able to help, and we hope to see you again!

May 17, 2024

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Friendly and informative staff. Was able to get the car in quickly and kept us updated on the progress. More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike- Service

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May 19, 2024

Ken Ganley Ford Norton responded

Hi Nick, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 11, 2024

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Great team thoughtful and nice. Very thorough and a great deal for the works service. More

by NICIASWD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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May 12, 2024

Ken Ganley Ford Norton responded

Thank you for your very kind review. Scott and our team strive to ensure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Norton.

May 09, 2024

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Employee Rating

Very courteous and efficient. Got me right in for service, gave updates when I called and got me out once my vehicle was ready. More

by ricarenee1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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May 10, 2024

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Scott and our team, and we look forward to working with you again.

May 04, 2024

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Employee Rating

The staff was very friendly and attentive. They were also knowledgeable and informative throughout the process. I was also greatly pleased with the cleanliness of the vehicle. 10/10, I highly More

by jarek.carpenter
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, Tom Yerace, Craig Douglas, John Chapman, John Kirchenbauer, Fulton Benya, Kevin Kneebusch, Matt Palffy, Jack Leonhard

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May 06, 2024

Ken Ganley Ford Norton responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Norton. We are always more than happy to assist you if anything else comes up. Take care!

April 25, 2024

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Employee Rating

Always check with local dealer Ken Ganley first nice to deal with bought our last 2 cars there. More

by srowles61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya, Brianna Worthington , Deven Legg

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Apr 26, 2024

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

April 01, 2024

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Employee Rating

They all treated me very well. I plan to use them for all my trucks needs. More

by Holdermandan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, Gavin Barnes , Deven Legg

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Apr 02, 2024

Ken Ganley Ford Norton responded

Thanks for sharing about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

March 18, 2024

Dealership Rating
Employee Rating

Excellent. Efficient, thorough, checking everything. I couldn't ask For better service! They were right on time! More

by Betsy
Recommend Dealer
Yes

Other Employees Tagged: Scott Spath

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Mar 18, 2024

Ken Ganley Ford Norton responded

Betsy, Thanks for sharing about your experience with Ken Ganley Ford Norton. Scott and our team appreciate your business and hope to see you again soon!

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