John Kirchenbauer
John Kirchenbauer at Ken Ganley Ford Norton

John Kirchenbauer

Service Director

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.7
217 Reviews
4.7

217 Reviews

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217 Reviews of John Kirchenbauer

August 15, 2026

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Employee Rating

Exceptional, professional, friendly service done right the first time! I have all my vehicles service at Ken Ganley Ford. Why would ai go anywhere else?? More

by adamsiebarth1
Service Price Transparency
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Recommend Dealer
Yes
Aug 15, 2026

Ken Ganley Ford Norton responded

Knowing the service on your Ford Ranger was completed correctly on the first visit is rewarding for our service department. Your trust in us for all your vehicles means a lot to our team.

August 01, 2026

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Excellent work right on time good job I'll come in your very good job More

by shondtucker1
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Recommend Dealer
Yes
Aug 01, 2026

Ken Ganley Ford Norton responded

It’s great to hear the service on your Ford F-150 was completed right on schedule and met your expectations. We look forward to assisting you again whenever you need us. Thank you for your kind feedback.

August 01, 2026

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Everything was great. Short wait time, courtesy, professionalism. I would definately refer others to you. More

by mikeym2955c
Service Price Transparency
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Recommend Dealer
Yes
Aug 01, 2026

Ken Ganley Ford Norton responded

It’s great to hear the quick turnaround, courteous staff, and professional service on your Ford made a positive impression. We’re honored that you’d recommend us to others. We look forward to welcoming you back.

July 15, 2026

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Desmond took good care of my needs with the purchase of my new car Great More

by will2168
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer

Jul 15, 2026

Ken Ganley Ford Norton responded

Thank you for your feedback. We’re thrilled our team could meet your needs during the purchase of your new car and look forward to assisting you again.

June 22, 2026

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The entire staff is great. I wouldn’t take my car anywhere else for service More

by tbyers4522
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Recommend Dealer
Yes
Jun 22, 2026

Ken Ganley Ford Norton responded

It’s wonderful to hear our staff earned your confidence. We look forward to keeping your Ford running smoothly each time you stop by.

June 12, 2026

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We appreciated everything Ashley did for us, She was very nice and knowledgible about what was needed to fix our car, Ganley service dept and the technician did a fantastic job in finding out the issue with More

by MARTUCCICHERYL
Service Price Transparency
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Recommend Dealer
Yes
Jun 12, 2026

Ken Ganley Ford Norton responded

It’s great to learn Ashley and our technicians quickly identified the real problem with your Ford Taurus. Thank you for sharing your positive experience and for recommending us to your family and friends. We look forward to taking care of any future service needs.

June 06, 2026

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I was disappointed that their system was down and was unable to make first appt but was able to come out first thing the next morning. More

by Mhartshorn123
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Recommend Dealer
Yes
Jun 08, 2026

Ken Ganley Ford Norton responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 11, 2026

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Amazing place to Service and purchase your vehicle. The Advisors are top notch and treat you like Family. More

by hanjoma1
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Recommend Dealer
Yes
May 11, 2026

Ken Ganley Ford Norton responded

Thank you for choosing us for both service and the purchase of your Ford Fiesta. We’re delighted our team treated you like family throughout your visit. Your five-star rating encourages us, and we look forward to serving you again.

April 17, 2026

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Scott Spath at Ken Ganley ford is excellent at his job. He keeps you informed every step. The mechanic did a excellent job on my truck, in fact, everyone I came into contact with was very kind and respectf More

by gpamer1
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Recommend Dealer
Yes
Apr 17, 2026

Ken Ganley Ford Norton responded

Thanks for trusting us with your Ford Ranger and for highlighting Scott’s clear communication. We’re delighted our technicians treated you with respect and delivered thorough service. We appreciate your recommendation and look forward to caring for your Ranger again.

November 26, 2025

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Employee Rating

Very helpful and knowledgeable, will return in the future. Don't make online appointment it bringing large truck or motor home. Call to make appointment More

by cncengser
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Recommend Dealer
Yes
Nov 26, 2025

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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