John Kirchenbauer
John Kirchenbauer at Ken Ganley Ford Norton

John Kirchenbauer

Service Director

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.8
219 Reviews
4.8

219 Reviews

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219 Reviews of John Kirchenbauer

October 06, 2026

Dealership Rating
Employee Rating

Always a pleasant experience, They find everything I need fast, and always make the whole transaction seamless. Our company has purchased multiple Cars/Trucks from here and always treat us right More

by BTESTER0
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, John Chapman

Oct 06, 2026

Ken Ganley Ford Norton responded

We’re pleased the service on your Ford F-350 felt seamless and that our team could locate what you needed so promptly. Your continued trust in us and kind words about our dealership mean a great deal to our team.

October 01, 2026

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They always do a great job in a timely manner. Best prices around and the Friendliest place. Great job Ganley!!! More

by hanjoma1
Service Price Transparency
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Recommend Dealer
Yes
Oct 01, 2026

Ken Ganley Ford Norton responded

Your note about our quick, friendly service and competitive pricing highlights what we aim to provide every time. Knowing your praise means a lot to our service department, and we’re glad to deliver that level of service on your Ford F-150.

August 15, 2026

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Exceptional, professional, friendly service done right the first time! I have all my vehicles service at Ken Ganley Ford. Why would ai go anywhere else?? More

by adamsiebarth1
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Recommend Dealer
Yes
Aug 15, 2026

Ken Ganley Ford Norton responded

Knowing the service on your Ford Ranger was completed correctly on the first visit is rewarding for our service department. Your trust in us for all your vehicles means a lot to our team.

August 01, 2026

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Excellent work right on time good job I'll come in your very good job More

by shondtucker1
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Recommend Dealer
Yes
Aug 01, 2026

Ken Ganley Ford Norton responded

It’s great to hear the service on your Ford F-150 was completed right on schedule and met your expectations. We look forward to assisting you again whenever you need us. Thank you for your kind feedback.

August 01, 2026

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Everything was great. Short wait time, courtesy, professionalism. I would definately refer others to you. More

by mikeym2955c
Service Price Transparency
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Recommend Dealer
Yes
Aug 01, 2026

Ken Ganley Ford Norton responded

It’s great to hear the quick turnaround, courteous staff, and professional service on your Ford made a positive impression. We’re honored that you’d recommend us to others. We look forward to welcoming you back.

July 15, 2026

Dealership Rating
Employee Rating

Desmond took good care of my needs with the purchase of my new car Great More

by will2168
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer

Jul 15, 2026

Ken Ganley Ford Norton responded

Thank you for your feedback. We’re thrilled our team could meet your needs during the purchase of your new car and look forward to assisting you again.

June 22, 2026

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The entire staff is great. I wouldn’t take my car anywhere else for service More

by tbyers4522
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Recommend Dealer
Yes
Jun 22, 2026

Ken Ganley Ford Norton responded

It’s wonderful to hear our staff earned your confidence. We look forward to keeping your Ford running smoothly each time you stop by.

June 12, 2026

Dealership Rating
Employee Rating

We appreciated everything Ashley did for us, She was very nice and knowledgible about what was needed to fix our car, Ganley service dept and the technician did a fantastic job in finding out the issue with More

by MARTUCCICHERYL
Service Price Transparency
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Recommend Dealer
Yes
Jun 12, 2026

Ken Ganley Ford Norton responded

It’s great to learn Ashley and our technicians quickly identified the real problem with your Ford Taurus. Thank you for sharing your positive experience and for recommending us to your family and friends. We look forward to taking care of any future service needs.

June 06, 2026

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I was disappointed that their system was down and was unable to make first appt but was able to come out first thing the next morning. More

by Mhartshorn123
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Recommend Dealer
Yes
Jun 08, 2026

Ken Ganley Ford Norton responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 11, 2026

Dealership Rating
Employee Rating

Amazing place to Service and purchase your vehicle. The Advisors are top notch and treat you like Family. More

by hanjoma1
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 11, 2026

Ken Ganley Ford Norton responded

Thank you for choosing us for both service and the purchase of your Ford Fiesta. We’re delighted our team treated you like family throughout your visit. Your five-star rating encourages us, and we look forward to serving you again.

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