Mike Robinson
Mike Robinson at Ken Ganley Ford Norton

Mike Robinson

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.9
25 Reviews
4.9

25 Reviews

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25 Reviews of Mike Robinson

June 30, 2026

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Employee Rating

I recommend them to be one of the best friendly people I have met since I moved to Akron here from Maryland..I trust they will keep up the good work. More

by kwasiboateng787
Service Price Transparency
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Recommend Dealer
Yes
Jun 30, 2026

Ken Ganley Ford Norton responded

It’s great to know our team provided a friendly experience as you settled in Akron from Maryland. Thank you for trusting us with your Ford Explorer service and for recommending our staff. We look forward to continuing that level of care for you.

June 22, 2026

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The entire staff is great. I wouldn’t take my car anywhere else for service More

by tbyers4522
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Recommend Dealer
Yes
Jun 22, 2026

Ken Ganley Ford Norton responded

It’s wonderful to hear our staff earned your confidence. We look forward to keeping your Ford running smoothly each time you stop by.

June 12, 2026

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We appreciated everything Ashley did for us, She was very nice and knowledgible about what was needed to fix our car, Ganley service dept and the technician did a fantastic job in finding out the issue with More

by MARTUCCICHERYL
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Recommend Dealer
Yes
Jun 12, 2026

Ken Ganley Ford Norton responded

It’s great to learn Ashley and our technicians quickly identified the real problem with your Ford Taurus. Thank you for sharing your positive experience and for recommending us to your family and friends. We look forward to taking care of any future service needs.

May 11, 2026

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Amazing place to Service and purchase your vehicle. The Advisors are top notch and treat you like Family. More

by hanjoma1
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Recommend Dealer
Yes
May 11, 2026

Ken Ganley Ford Norton responded

Thank you for choosing us for both service and the purchase of your Ford Fiesta. We’re delighted our team treated you like family throughout your visit. Your five-star rating encourages us, and we look forward to serving you again.

April 17, 2026

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Scott Spath at Ken Ganley ford is excellent at his job. He keeps you informed every step. The mechanic did a excellent job on my truck, in fact, everyone I came into contact with was very kind and respectf More

by gpamer1
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Recommend Dealer
Yes
Apr 17, 2026

Ken Ganley Ford Norton responded

Thanks for trusting us with your Ford Ranger and for highlighting Scott’s clear communication. We’re delighted our technicians treated you with respect and delivered thorough service. We appreciate your recommendation and look forward to caring for your Ranger again.

November 25, 2025

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Everyone there makes me feel at home. Very good experience. Everyone seems to care that I am taken care of. More

by sterling24
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Recommend Dealer
Yes
Nov 25, 2025

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 10, 2025

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I have always received A1 treatment and service at Ganley Ford, and this time was nothing short of it. Thanks again to ALL of the kind staff and skilled mechanics! More

by M. J.
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Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Ashley Neely , Willie Wright

Oct 10, 2025

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 05, 2025

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Reliable and Curtious. A feeling that you mattered and was being treated with absolute respect. More

by Cyndi K
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Recommend Dealer
Yes
Oct 05, 2025

Ken Ganley Ford Norton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

August 02, 2025

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Great people great service great prices. Fast reliable on time good communications car returned clean. More

by DLALOMIA
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Recommend Dealer
Yes
Aug 02, 2025

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

June 18, 2025

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Employee Rating

Best service around Vehicle always ready when promised The staff is always friendly and accommodating Would recommend this service to anyone !!! More

by mschneides
Service Price Transparency
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Recommend Dealer
Yes
Jun 18, 2025

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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