Alan Kinnaird

Awesome job! Services were done quickly!! Tech did an awesome job! Never had an issue taking my vehicles in for service. Services were done quickly!! Tech did an awesome job! Never had an issue taking my vehicles in for service. More

by Missylea Verified Customer Verified Customer

Report | Print

They fixed a warranty problem - that left me stranded- but I picked up my truck - I was told my battery is low because the truck sat at you facility for three days / my interior lights don't work - Alan s but I picked up my truck - I was told my battery is low because the truck sat at you facility for three days / my interior lights don't work - Alan said it's because the battery is a gell battery - and I should charge it / why didn't you charge it if you new this would happen / he said bring it back / I live in Richfield / - very poor communication More

by PHIL95 Verified Customer Verified Customer

Report | Print

Had several items to address and all were handled and I was kept informed of the status was kept informed of the status More

by JNSPUTT Verified Customer Verified Customer

Report | Print

The entire staff is great. I wouldn’t take my car anywhere else for service I wouldn’t take my car anywhere else for service More

by tbyers4522 Verified Customer Verified Customer

Report | Print

I had a good experience with ganley ford They fixed my catalytic converter for me catalytic converter for me More

by brucesturgis82 Verified Customer Verified Customer

Report | Print

Polite, and helpful. Respectful and understanding. Very well managed time efficiency. The also made sure not to get my car dirty Respectful and understanding. Very well managed time efficiency. The also made sure not to get my car dirty More

by Dawnlyons80 Verified Customer Verified Customer

Report | Print

We appreciated everything Ashley did for us, She was very nice and knowledgible about what was needed to fix our car, Ganley service dept and the technician did a fantastic job in finding out the issue with nice and knowledgible about what was needed to fix our car, Ganley service dept and the technician did a fantastic job in finding out the issue with the car. We wish we would have taken the car to Ken Ganley Ford Norton to begin with. as no other repair shops could find out the real problem and it cost us alot of money . We would highly recommend other people and family members to go to Ganley Ford Norton. Thank you for taking care of us and the problem with the car, its greatly appreciated, More

by MARTUCCICHERYL Verified Customer Verified Customer

Report | Print

They are always nice and courteous. Always do a nice job fixing the issue with our cars Always do a nice job fixing the issue with our cars More

by lhunneke Verified Customer Verified Customer

Report | Print

Other ford dealerships couldn't help because of the extended warranty, but Alan took me right in. Alan was spot on with the diagnosis, fixed my f150 and was a pleasure to work with. I will be using Ken extended warranty, but Alan took me right in. Alan was spot on with the diagnosis, fixed my f150 and was a pleasure to work with. I will be using Ken Ganley for future service and repairs. Thank you Alan More

by Sjmcrosby2014 Verified Customer Verified Customer

Report | Print

Good customer service Had a very good experience and customer service at the service department. customer service at the service department. More

by richarda.pastor1968 Verified Customer Verified Customer

Report | Print