Alan Kinnaird

Very knowledgeable and easy to do business. Very professional! Respectful in interactions and open to customer questions. Very professional! Respectful in interactions and open to customer questions. More

by allen.k.heid Verified Customer Verified Customer

Report | Print

I called made a appointment. Allen communicated with me very well, Allen is a big reason I bring my vehicles to Ganley Barberton. Not just my work truck either. Can't say enough Allen communicated with me very well, Allen is a big reason I bring my vehicles to Ganley Barberton. Not just my work truck either. Can't say enough good things about Allen. More

by Ronscott52 Verified Customer Verified Customer

Report | Print

Exceptional, professional, friendly service done right the first time! I have all my vehicles service at Ken Ganley Ford. Why would ai go anywhere else?? the first time! I have all my vehicles service at Ken Ganley Ford. Why would ai go anywhere else?? More

by adamsiebarth1 Verified Customer Verified Customer

Report | Print

Fast efficient and friendly Are you kidding me? lol one two three four five six lol one two three four five six More

by patrickbwood Verified Customer Verified Customer

Report | Print

Everyone is always nice and helpful. The quality of the work is excellent. They are fair and upfront with pricing and better than local competitors. They always give me options when poss The quality of the work is excellent. They are fair and upfront with pricing and better than local competitors. They always give me options when possible and are very understanding when the bill is shocking. I never feel like they are ripping me off... if a service ins't needed they tell me that. I trust this entire service department. More

Report | Print

It was an effortless experience. I will certainly be back. The service rep was friendly and helpful. I will certainly be back. The service rep was friendly and helpful. More

by jerilyn811 Verified Customer Verified Customer

Report | Print

The only item regarding the software update that would have been helpful would have been informed the updated software could revert to factory settings. Then I would have not been concerned when the cab l have been helpful would have been informed the updated software could revert to factory settings. Then I would have not been concerned when the cab light and other lights would not go out and the security went off 3 times when I was opening passenger door to get something out of backseat along with a few other items after I arrived home. More

by juersivichj Verified Customer Verified Customer

Report | Print

Everything was great. Short wait time, courtesy, professionalism. I would definately refer others to you. Short wait time, courtesy, professionalism. I would definately refer others to you. More

by mikeym2955c Verified Customer Verified Customer

Report | Print

I got fixed what needed done - but - I should been able to return a part that was not needed to return a part that was not needed More

by PHIL95 Verified Customer Verified Customer

Report | Print

Alan was great to work with. He was in contact with me through the repair process. He made me feel confident I chose the right place to bring my car to for the repair. He was in contact with me through the repair process. He made me feel confident I chose the right place to bring my car to for the repair. More

by tammysteele73 Verified Customer Verified Customer

Report | Print