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Desmond Norvell
Desmond Norvell at Ken Ganley Ford Norton

Desmond Norvell

TRANSPORTATION SPECIALIST

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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5.0
339 Reviews

HELLO... MY NAME IS DESMOND NORVELL... I'M A LOCAL GUY FROM THE GREEN AREA. I HAVE OVER 20 YEARS OF EXPERIENCE AND SERVICE HERE AT KEN GANLEY FORD. IT WOULD BE MY PLEASURE TO HELP YOU WITH YOUR TRANSPORTATION NEEDS.

Dealership Experience

25 yrs, 3 mos

Industry Experience

25 yrs, 3 mos

Specialties & Trainings

New or Used

RETAIL/LEASE

5.0

339 Reviews

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339 Reviews of Desmond Norvell

March 21, 2026

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Employee Rating

Greatest friend service they help get you into a nice car ,regardless what it takes More

by fredgilt0
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ashley Neely

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Mar 21, 2026

Ken Ganley Ford Norton responded

We appreciate your five-star review and are glad our friendly service team could assist you. It’s wonderful to know we took good care of your Buick. Thank you for trusting us, and we look forward to your next visit.

March 02, 2026

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Employee Rating

He makes buying a car easy and takes the stress out of it. Have boughten multiple vehicles from him and he will always be my go to car salesman. Couldn’t recommend him enough! More

by Jzuppe0910
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Zuppe, Gavin Barnes

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Mar 02, 2026

Ken Ganley Ford Norton responded

Thank you for sharing your feedback. We’re delighted you’ve chosen us for multiple Ford vehicles and that our sales consultant made the process smooth. We appreciate your recommendation and look forward to assisting you again.

February 16, 2026

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Employee Rating

Ganley Ford is the best place to Purchase a Vehicle. Desmond is the best!! Craig takes great care of you as well More

by hanjoma1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, Tony Zuppe

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Feb 16, 2026

Ken Ganley Ford Norton responded

Thank you for sharing your five-star feedback. We’re thrilled you had a great experience finding your used Ford F-150, and that Desmond and Craig took such excellent care of you. We hope you enjoy many miles of driving!

February 15, 2026

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Employee Rating

Tony was excellent! Our experience and Ken Ganley is unmatched! Our daughter is so happy with her new suv. More

by Stultst
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Zuppe

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Feb 15, 2026

Ken Ganley Ford Norton responded

Thank you for sharing your positive feedback about Tony. We’re delighted your daughter loves her Ford Escape. If you need anything else, please let us know.

January 03, 2026

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Employee Rating

Desmond was great! Awesome personality and easy to laugh with. He made the whole process of buying a car simple, smooth and quick! More

by rburdette21
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
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Jan 03, 2026

Ken Ganley Ford Norton responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ken Ganley Ford Norton are glad to have you as a customer.

January 03, 2026

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Employee Rating

Great people! They took great care of us. Even helped us get car seats out of our old car. Would definitely recommend. More

by leetonia2
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

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Jan 03, 2026

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

December 22, 2025

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Employee Rating

From the moment we got out of our car someone was there to help us. Desmond and Franco are exceptional salesmen! They did everything they could to make a deal work for us and I couldn't be happier with my More

by Heather Gardner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

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Dec 22, 2025

Ken Ganley Ford Norton responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Ken Ganley Ford Norton!

November 25, 2025

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Employee Rating

Everyone there makes me feel at home. Very good experience. Everyone seems to care that I am taken care of. More

by sterling24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova, Tony Zuppe, Ashley Neely, Mike Robinson

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Nov 25, 2025

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 19, 2025

Dealership Rating
Employee Rating

Everyone is professional, knowledgeable and friendly. It was easy to schedule my services and all was done on time or ahead of schedule. I highly recommend using Ganley Ford Norton for car services and p More

by sturm425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brianna Worthington

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Nov 19, 2025

Ken Ganley Ford Norton responded

Thanks for sharing about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

October 23, 2025

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Employee Rating

Very kind and understanding. Willing to work with prices to help me meet my needs. More

by kallie.rexroat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Adrian

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Oct 24, 2025

Ken Ganley Ford Norton responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

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