Brianna Worthington
Brianna Worthington at Ken Ganley Ford Norton

Brianna Worthington | Page 2

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.9
182 Reviews

Dealership Experience

5 yrs, 2 mos

4.9

182 Reviews

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182 Reviews of Brianna Worthington

April 25, 2026

Dealership Rating
Employee Rating

Very professional work. Will definitely do business with again. Very good communication. Always kept me informed of everything More

by dye959
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Neely

Apr 25, 2026

Ken Ganley Ford Norton responded

Thank you for trusting us with your Ford and for noting the professional work. We’re glad our team kept you informed throughout the service and look forward to working with you again.

April 23, 2026

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They always get my vehicle back to me on time, give me a rental, and diagnose everything correctly! More

by Ehardin
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Recommend Dealer
Yes
Apr 23, 2026

Ken Ganley Ford Norton responded

Thank you for the five-star review. We’re glad our team consistently returns your Ford Transit-150 on time, supplies a rental vehicle, and accurately diagnoses every concern.

April 17, 2026

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Scott Spath at Ken Ganley ford is excellent at his job. He keeps you informed every step. The mechanic did a excellent job on my truck, in fact, everyone I came into contact with was very kind and respectf More

by gpamer1
Service Price Transparency
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Recommend Dealer
Yes
Apr 17, 2026

Ken Ganley Ford Norton responded

Thanks for trusting us with your Ford Ranger and for highlighting Scott’s clear communication. We’re delighted our technicians treated you with respect and delivered thorough service. We appreciate your recommendation and look forward to caring for your Ranger again.

November 19, 2025

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Everyone is professional, knowledgeable and friendly. It was easy to schedule my services and all was done on time or ahead of schedule. I highly recommend using Ganley Ford Norton for car services and p More

by sturm425
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell

Nov 19, 2025

Ken Ganley Ford Norton responded

Thanks for sharing about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

November 11, 2025

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Mobile mechanic is knowledgeable and very dependable. He has worked on our Ranger and ford fusion and we were very pleased with the results. More

by Klurv125
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Recommend Dealer
Yes

Other Employees Tagged: Ashley Neely

Nov 11, 2025

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Norton. We look forward to having you as one of our valued customers for many more years to come!

October 11, 2025

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Brianna was awesome. She explained everything with the questions I had about replacing my backup camera and what needed to be done to get the camera. More

by BMAGALE
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Recommend Dealer
Yes
Oct 11, 2025

Ken Ganley Ford Norton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 07, 2025

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Everyone at this Dealership is very friendly. They explain everything and make sure you are taken care of from the moment you walk in. I know my vehicle is in good hands at Ken Ganley Ford. More

by tberkheimer61
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ashley Neely, Alan Kinnaird

Oct 07, 2025

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 03, 2025

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Very happy with the service department and their prompt response. thanks for all of Brianna's help It was another seamless service visit. Thank you. More

by Jonesje
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Recommend Dealer
Yes
Sep 03, 2025

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Norton.

August 23, 2025

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Employee Rating

Excellent service and the people are so very nice. I recommend all my friends and family to Ganley More

by jeffharvey
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Recommend Dealer
Yes
Aug 23, 2025

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

August 15, 2025

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Employee Rating

Customer Service! Top notch from the second they picked up the phone through the moment I drove out of the garage. Used car Director personally checked on my experienc More

by J Gallardo
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Palffy

Aug 15, 2025

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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