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BMW of West Chester

West Chester, PA

4.8
2,565 Reviews
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1275 Wilmington Pike

West Chester, PA

19382

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Showing 2,565 reviews

August 26, 2024

They were on time as promised. They did a good job. My car was clean and I was pleased. More

by LMBANDRJB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Adinolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the performance of our service team. Many thanks for choosing BMW of West Chester!

August 25, 2024

Victor and Joe Izzi are very special people. They give 100% to every guest. I am grateful and blessed More

by BUNNY0421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Gately
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Izzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor
Aug 26, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the assistance delivered by Victor and Joe. Many thanks from all of us here at BMW of West Chester!

August 25, 2024

Heather is wonderful to deal with. She works with my schedule and takes care of my needs. She’s also very pleasant! More

by mams39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Blubello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Deritis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

BMW of West Chester responded

Thank you for your wonderful compliments for the assistance delivered by Heather! We are delighted to hear you were so pleased. Many thanks again for choosing BMW of West Chester!

August 25, 2024

Everyone is great! ! From scheduling to arrival to communication during service. Only wish is on-site service for detailing. More

by t.m.roddy2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Adinolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the performance of our team. Many thanks for choosing BMW of West Chester!

August 25, 2024

Clean and tidy service department. Good job ! Now being disciplined for a short turn paper? More

by neallassociates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Pierce/ Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2024

The service staff continually provides excellent customer service. They always make the entire service experience easy. More

by mmccormi1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Mahoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wilmer Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Nofsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Adinolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

BMW of West Chester responded

We are delighted to hear you have continued to be so pleased with the performance of our service team. Many thanks from all of us here at BMW of West Chester!

August 24, 2024

Reviews are tricky, because u can give a positive review and down the line have a problem... but, the service I got on this occasion was great.. More

by michael702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with your recent service visit. Many thanks for choosing BMW of West Chester!

August 23, 2024

My car got a flat tire and I was from out of town. BMW of West Chester was able to tow my car to the dealership and replace my tire same day. Everyone from the parts department to the service departme More

by A Munawar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Blubello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Izzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

BMW of West Chester responded

We are delighted to hear we were able to assist you so effectively with your unexpected service needs here at BMW of West Chester!

August 23, 2024

Everything was done timely and professionally with care on the service provided. Thank you again More

by PJKIDD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Adinolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the timely and professional performance of our service team. Many thanks from all of us here at BMW of West Chester!

August 21, 2024

For once at a dealer all my issues were addressed, usually the give me the NPF (no problem found) or no code. More

by wielanddi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Izzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

BMW of West Chester responded

We are delighted to hear our service team was able to address your concerns effectively. Thank you for choosing BMW of West Chester!

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