Melissa Gibson
Melissa Gibson at BMW of West Chester

Melissa Gibson

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.7
231 Reviews
4.7

231 Reviews

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231 Reviews of Melissa Gibson

July 13, 2025

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Employee Rating

Melissa always provides on going communication. The service department is outstanding, providing immediate attention to a critical mechanical issue. 5 star service. More

by Petes
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

July 11, 2025

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Melissa always provides top notch service! !! Her communication skills are second to none. She makes the whole process better! More

by RSTEWART-3
Service Price Transparency
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Recommend Dealer
Yes

July 10, 2025

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Honesty about my car needs Good to a dealer that cares for you Thanks very much More

by DDNICE1999
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

July 09, 2025

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Employee Rating

Great customer service. Melissa is very knowledgeable and she's great and provides excellent customer service More

by NONA
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Workmanship
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Service Communication
Recommend Dealer
Yes

July 06, 2025

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Excellent service and customer care. Too care of my service request within the time and delivered More

by RJASEKHAR
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Service Time
Recommend Dealer
Yes

July 05, 2025

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Great dealership and service department. The summary videos are fantastic and so are the updates during service. More

by MIKE.ALTHOUSE
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Recommend Dealer
Yes

July 01, 2025

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Great service, fast and friendly staff. Shopped around a few places and found my best price here. More

by Taylor Reitz
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

June 26, 2025

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Service was great. Was in and out of the dealership quickly. They communicated what they needed to do and was done in the time they had committed to. More

by JIM.REAGAN
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Recommend Dealer
Yes

June 17, 2025

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Dealership does a very thorough job and has competent technicians who are very detail-oriented. Focus is on quality and giving the vehicle back to the customer in top condition. More

by jbrac
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Fritz , Joe Braccia

June 12, 2025

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Employee Rating

Easy and great service. Was in and out and very convenient for me. They took great care of my car. More

by RWGRIER
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Ian Martin

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