Ian Martin
Ian Martin at BMW of West Chester
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Ian Martin

Client Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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5.0
245 Reviews

My love for BMW started at an early age. My father has always held the brand in the highest regard being an ex-race car and motorcycle driver and working on the sales side of the business for for the last 28+ years. Part of my Senior year of high school was spent living in Germany where I was able to go see the Welt (have been back twice since) and experience BMW on the road in its native environment. One of the greatest experiences of my life. I am passionate about the brand and my family of owners. Come join us.

Dealership Experience

9 yrs, 1 mo

Industry Experience

9 yrs, 6 mos

Specialties & Trainings

Performance Center Delivery

BMW ///M Sales

View more specialties & trainings
5.0

245 Reviews

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245 Reviews of Ian Martin

January 06, 2025

Dealership Rating
Employee Rating

Ian was GREAT - professional, responsive, knowledgeable and friendly. We could not have been happier with the process or his service. More

by hhood001
Recommend Dealer
Yes

Other Employees Tagged: Jason was helpful as we finalized details.

December 27, 2024

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Employee Rating

It is a pleasure working with Ian. This is my Second purchase with his help. His customer service can’t be matched. He checks in with me throughout the year to see how I’m doing and i More

by Jenniferlcisco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 22, 2024

Dealership Rating
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Ian Martin, my sales associate, was very informative and helpful. Everyone at the dealership was friendly, courteous and helpful. However, BMW, the manufacturer, was not very helpful to the dealer or my sal More

by gbrooksfamily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Capparelli , Christian (the guy that explained how the car works when I took delivery) 5 star rating.

Dec 23, 2024

BMW of West Chester responded

We are truly gratified to hear your sales experience with Ian Martin was informative and accommodating. Thank you from everyone here at BMW of West Chester!

December 01, 2024

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Employee Rating

Great experience working with Ian finding the right car. We drove a few that day, never felt pressured on anything. Finalizing the purchase and financing with Nick was seamless, options explained very w More

by Jeffbgood44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Capparelli

Dec 02, 2024

BMW of West Chester responded

We are truly gratified to hear Ian, Nick, and Pendelton provided an informative and seamless sales experience. Thank you from all of us here at BMW of West Chester!

November 29, 2024

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Employee Rating

Dan was super awesome to work with. He understood my concerns and made sure my very first car purchase which was a BMW E90 2011 a smooth experience. Will love to buy my second car from More

by plexusprashgaming
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 29, 2024

BMW of West Chester responded

We are truly delighted the sales experience delivered by Dan and our staff was memorable and smooth. Many thanks from all of us here at BMW of West Chester!

November 25, 2024

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Employee Rating

The whole shopping experience was good. This is about the sixth car I purchased from this dealer. More

by timomalley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 25, 2024

BMW of West Chester responded

We are truly gratified for your loyalty to the brand and our dealership. Many thanks from all of us here at BMW of West Chester!

November 19, 2024

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Employee Rating

Our buying experience was pleasant and Ian was a great salesperson. We appreciate their accommodations to help with a tight schedule when buying a car. More

by MJD
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Nov 19, 2024

BMW of West Chester responded

We are delighted to hear you have been so pleased with the sales experience delivered by Ian. Many thanks again from all of us here at BMW of West Chester!

November 11, 2024

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Employee Rating

Ian Martin, our Salesperson, was easy-to-do-business with. He is knowledgeable, competent, professional and personable. Kevin Mahoney, the General Sales Manager, was helpful in securing our Veteran's More

by gwkebschull
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kevin Mahoney

Nov 12, 2024

BMW of West Chester responded

We are truly gratified to hear Ian, Kevin and Pen were able to assist you so effectively with your recent purchase. Additionally, we are delighted to hear you have been so pleased with the performance of our service department. It is always a team effort here at BMW of West Chester!

November 09, 2024

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Employee Rating

My Z4 M40i is the 3rd BMW my wife and I have purchased from this dealership. Ian Martin has made each experience a pleasant one. He epitomizes the meaning of excellence in customer service. He was such a More

by Drew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 11, 2024

BMW of West Chester responded

We are thrilled to hear you continue to be so pleased with the purchase experience delivered once again by Ian M. Additional thanks for your kind words for the assistance provided by Nick C as well. It is always a team effort here at BMW of West Chester!

November 09, 2024

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Employee Rating

Helped me through the process of getting a new mini for my graduating daughter, when none were available. More

by CHRISRENZI123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 11, 2024

BMW of West Chester responded

We are gratified to hear you were so pleased with the diligent performance of our team here at BMW/MINI of West Chester!

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