Bill Cosenza

Everyone I worked with in the car buying and delivery process was exceptional: professional, patient, knowledgeable, accessible and service-oriented. Special kudos to Ralph Nofsinger whose responsiveness process was exceptional: professional, patient, knowledgeable, accessible and service-oriented. Special kudos to Ralph Nofsinger whose responsiveness over the July 4 holiday weekend was much appreciated. More

by SUSAN36 Verified Customer Verified Customer

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Quick and easy service. Very responsive. Car left cleaner than when I brought it in Very responsive. Car left cleaner than when I brought it in More

by drazali03 Verified Customer Verified Customer

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Great service…. Bill is a fine technician and professional. I respect his opinions and experience. Bill is a fine technician and professional. I respect his opinions and experience. More

by mike Verified Customer Verified Customer

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Frank and the support is the main reason I continually refer friends to OTTOS . After the new BMW is procured service support is what’s left of customers returning refer friends to OTTOS . After the new BMW is procured service support is what’s left of customers returning More

by JOEONSSO Verified Customer Verified Customer

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Excellent service and customer care. Too care of my service request within the time and delivered Too care of my service request within the time and delivered More

by RJASEKHAR Verified Customer Verified Customer

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Great service advisor They were able to fit my service into their schedule within the day that my emergency developed into their schedule within the day that my emergency developed More

by HRHOOPS Verified Customer Verified Customer

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Very good, knowledgeable people to work with at this dealership. I am happy with the service. dealership. I am happy with the service. More

by SBA.FOLK.ART Verified Customer Verified Customer

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Greet communication, follow through and focus. Appreciate the professionalism and customer focus. Why a 15 word minimum? Appreciate the professionalism and customer focus. Why a 15 word minimum? More

by JEFFBRADY0 Verified Customer Verified Customer

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The advice given to me was very good and the service performed on my car was good. Overall I rate the experience as excellent. performed on my car was good. Overall I rate the experience as excellent. More

by PEEPATERRY Verified Customer Verified Customer

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This is the BEST BMW Dealer on the East Coast. There customer service is by fair top notch. They listen to you as the customer and make recommendations that are reasonable with feeling like you ar There customer service is by fair top notch. They listen to you as the customer and make recommendations that are reasonable with feeling like you are being upsold something. More

by WISEGUYBG99 Verified Customer Verified Customer

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