Heather Deritis
Heather Deritis at BMW of West Chester
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Heather Deritis

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.9
43 Reviews
4.9

43 Reviews

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43 Reviews of Heather Deritis

November 30, 2024

Dealership Rating
Employee Rating

Seem to know their products. Organized, center is well maintained and welcoming to their customers. More

by DPB423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2024

BMW of West Chester responded

We are pleased you found our dealer well organized, maintained, and welcoming! Many thanks from all of us here at BMW of West Chester.

November 27, 2024

Dealership Rating
Employee Rating

Frank Adinolfi is the best! Good communication, and organization skills. I highly recommend this dealership More

by JMOGANO
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Nov 29, 2024

BMW of West Chester responded

We are truly delighted Frank, and our service department was communicative and organized during your visit. Thank you from all of us here at BMW of West Chester!

November 20, 2024

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Employee Rating

Very accommodating and professional. Heather was helpful in explaining things as was the rest of the service staff. More

by DKOLOVOS
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Nov 21, 2024

BMW of West Chester responded

We are delighted to hear your experience with Heather and our staff was accommodating and professional! Many thanks from us here at BMW of West Chester!

November 17, 2024

Dealership Rating
Employee Rating

Heather is great! Service was great. Explained all recommended services snd everything was promptly completed More

by GINNA.ANDERSON
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Adinolfi

Nov 18, 2024

BMW of West Chester responded

We are thrilled to hear you are pleased with the prompt and thorough service provided by Heather and our service department! Thank you for choosing BMW of West Chester.

November 13, 2024

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Employee Rating

Great flexibility. Thank for offering loaner. I came back late so hard to get n explanation on the bill as couple of services were pushed back. The only critique I More

by RAMINDERCHATHA
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

November 09, 2024

Dealership Rating
Employee Rating

The service team (Heather Derietis specifically) are great to work with. I trust them with my favorite vehicle of all time. More

by RICKCRANGLE901
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jay Miller

Nov 11, 2024

BMW of West Chester responded

We are delighted to hear you have been so pleased with the performance of Heather and our service team here at BMW of West Chester!

October 21, 2024

Dealership Rating
Employee Rating

A great place to take your old bmw fir service, they are honest and skilled mechanics, even the service advisor was respectful and honest More

by YAREK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 22, 2024

BMW of West Chester responded

We are gratified to hear you were so pleased with the respectful performance of our service team here at BMW of West Chester!

October 01, 2024

Dealership Rating
Employee Rating

Great experience as they serviced my X7. It's probably the best BMW service area in a 50mi area. More

by SL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2024

BMW of West Chester responded

We are truly gratified to hear you were so pleased with the performance of our service team here at BMW of West Chester!

September 25, 2024

Dealership Rating
Employee Rating

Service was exceptional, and everything was taken care of. Check in was painless and the car was ready when promised. More

by cp11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2024

BMW of West Chester responded

We are delighted to hear you were so pleased with the ease and efficiency of your service visit. Many thanks for choosing BMW of West Chester!

September 25, 2024

Dealership Rating
Employee Rating

Always happy with the service at WC BMW. Always go above and beyond to address the issue and with great customer service! Thank you! More

by akellyfish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2024

BMW of West Chester responded

We are gratified to hear you were so pleased with the professional performance of our service team here at BMW of West Chester!

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