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BMW of West Chester
West Chester, PA
3,091 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,091 reviews
July 10, 2025
Great communication and very respectful of me and my time. Nice environment at West Chester dealership. time. Nice environment at West Chester dealership. More
by TomI
Verified Customer
July 10, 2025
Heather is my go to. She's always quick to respond, friendly and knows cars! 5 stars in my book She's always quick to respond, friendly and knows cars! 5 stars in my book More
by Rob P.
Employees Worked With
July 10, 2025
Fair and efficient. I completely understand dealerships get smoked with “tire kicker” emails, but it’s nice to see one that is responsive and treats prospects as if they I completely understand dealerships get smoked with “tire kicker” emails, but it’s nice to see one that is responsive and treats prospects as if they are going to buy! And I did! More
by isaac.m.pedroza
July 10, 2025
Honesty about my car needs Good to a dealer that cares for you Thanks very much for you Thanks very much More
by DDNICE1999
July 09, 2025
Scott Gately is very professional . Treated us with respect. Took our request seriously . Met our needs Treated us with respect. Took our request seriously . Met our needs More
by turbos7903
Employees Worked With
July 09, 2025
Great customer service. Melissa is very knowledgeable and she's great and provides excellent customer service Melissa is very knowledgeable and she's great and provides excellent customer service More
by NONA
Employees Worked With
July 09, 2025
Great facility. Super clean. Staff is overly courteous and professional. The service staff were honest and that is hard to find. Super clean. Staff is overly courteous and professional. The service staff were honest and that is hard to find. More
by JASONFALLON
Employees Worked With
July 07, 2025
Great service…. Bill is a fine technician and professional. I respect his opinions and experience. Bill is a fine technician and professional. I respect his opinions and experience. More
by mike
Employees Worked With
July 07, 2025
I had an incredible experience working with Lauren at BMW of West Chester. From start to finish, she was patient, knowledgeable, and genuinely committed to helping me make the right decision. She took the ti of West Chester. From start to finish, she was patient, knowledgeable, and genuinely committed to helping me make the right decision. She took the time to answer all of my questions as I weighed different models and sizes, making sure I felt confident and informed every step of the way. Once I selected the X7, Lauren went above and beyond to walk me through all of its features, help with setup, and make sure any remaining questions were fully addressed. Her attention to detail and dedication to customer care made this an exceptional car-buying experience. I highly recommend asking for Lauren if you’re in the market for a new BMW! More
by MHSkeete
Employees Worked With
