Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of West Chester
West Chester, PA
2,635 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,635 reviews
October 04, 2024
Chris and his team go beyond to help out. They also do it right the first time! Thanks They also do it right the first time! Thanks More
by Dschiltz5
Verified Customer
October 03, 2024
I have had great experience with BMW of West Chester's service center. The employees are friendly and professional, and the waiting area is very nice and comfortable. Highly recommend! service center. The employees are friendly and professional, and the waiting area is very nice and comfortable. Highly recommend! More
by andrewsr
Employees Worked With
October 03, 2024
Good dealer service and check in message. But repair price very expensive and cost parts But repair price very expensive and cost parts More
by eychun0428
Employees Worked With
October 02, 2024
Our 2011 X-Drive Sedan has been a great vehicle over the years. Frank has been our service advisor for many of them. Very happy with him and the dealership. years. Frank has been our service advisor for many of them. Very happy with him and the dealership. More
by HARLEYBOB4
Employees Worked With
October 02, 2024
Very sad that I have to CHALLENGE the bill (itemized detail showing double billing for repair discovery and repair). Labor rate is ABSURD and I’ll continue to work with and search other options for BM detail showing double billing for repair discovery and repair). Labor rate is ABSURD and I’ll continue to work with and search other options for BMW repair work. More
by jeffmoorej30
Employees Worked With
October 02, 2024
Service is always A-1! Bill Cosenza goes above & beyond! See you next time! Thanks Bill Cosenza goes above & beyond! See you next time! Thanks More
by barmorepat
Employees Worked With
October 02, 2024
Overall experience was excellent. Justice helped me through decision making and was helpful in explaining all the features. Justice helped me through decision making and was helpful in explaining all the features. More
by Ajith
Employees Worked With
October 01, 2024
Robert did a great job finding the right car for our family. He is a skilled professional who knows the BMW product and did a great job for us. family. He is a skilled professional who knows the BMW product and did a great job for us. More
by efblasser
October 01, 2024
Great customer service as always, we are happy to be return customers at BMW of West Chester! return customers at BMW of West Chester! More
by jason.showers
Employees Worked With
October 01, 2024
Justice M. is great to work with and very helpful, highly recommend him and the entire dealership is great to work with and very helpful, highly recommend him and the entire dealership More
by dt~cli
